Southbank Dodge Chrysler LTD
Ottawa, ON
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2,045 Reviews of Southbank Dodge Chrysler LTD
Always greated by professional staff. Dan in service is great! I am a repeat customer and will continue in the future. Dan in service is great! I am a repeat customer and will continue in the future. More
This has to be one of the worst service department from a dealership that I've dealt with. The lack of responces from the service department staff is very bad. I've left numerous emails, and messages for ser dealership that I've dealt with. The lack of responces from the service department staff is very bad. I've left numerous emails, and messages for service advisors to get back to me with a simple update and I keep waiting. More
By far the worst experience I have ever had. 6 weeks in the shop, waiting for my truck to have the door repaired. Only to get it back and have it be the wrong color door handle and electronics i 6 weeks in the shop, waiting for my truck to have the door repaired. Only to get it back and have it be the wrong color door handle and electronics issue come up. Then they lied about promises made, despite me having recordings of calls where they made empty promises. Avoid this place at all costs More
We took our van to change our tires and our house key was moved from one ring and placed on another. Our keys were lost for a while after the service was done. When we let them know the situation the expla moved from one ring and placed on another. Our keys were lost for a while after the service was done. When we let them know the situation the explanation that was given was that the house key (and not the other keys that were on the ring) was removed to make it more convenient to the mechanic. This makes no sense since the keys could have been removed from the fob and only the house key was removed. Feel free to bring your car, but be sure to change your house key afterwards. Clearly copying your house key. Will not return and suggest no one support this type of business. Likely the work of a mechanic. Sales people seemed concerned. More