Southbank Dodge Chrysler LTD
Ottawa, ON
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2,047 Reviews of Southbank Dodge Chrysler LTD
Excellent gracious and efficient service! Moe Kadura (sales), Rami Elzabri (finance), and Jesse Gelineau are so knowledgeable and personable; each walked us patiently through all of our option Moe Kadura (sales), Rami Elzabri (finance), and Jesse Gelineau are so knowledgeable and personable; each walked us patiently through all of our options and we ended up with the best of all possible results. We'll be driving our new vehicle with complete peace of mind. Thanks, guys! More
A good start So after giving up on a closer dealership I went to Southbank simply because they had the top rated service rating on Dealerrating.com Turns out th So after giving up on a closer dealership I went to Southbank simply because they had the top rated service rating on Dealerrating.com Turns out that they have it for a reason. While their service people aren't as entertaining as the other place I was going, I suspect that's because they don't have to keep angry customers distracted and that's fine with me. They fixed my car in a timely fashion, gave me honest advice on some car problems, charged me a reasonable amount of money and I didn't have to keep going back to get them to do it right. Also, my shifter and steering wheel weren't filthy dirty when I picked the vehicle up. This type of service is harder to find than you would think. More
Satisfied Nice staff, helpful and patient. Went there to buy 2018 dodge ram with a return of the old truck. Happy with their service. Will recommend.. Nice staff, helpful and patient. Went there to buy 2018 dodge ram with a return of the old truck. Happy with their service. Will recommend.. More
This was the best place I purchased a new vehicle Very honest and helpful. I've been to several dealers but never received the quality and honesty ive received at south Bank Dodge. I'm very satisfied Very honest and helpful. I've been to several dealers but never received the quality and honesty ive received at south Bank Dodge. I'm very satisfied and happy to purchase a new truck there. Richard More
This was the best place I purchased a new vehicle Very honest and professional dealership. Very helpful the best price i town. I've purchased many other vehicle and this dealership been the best to Very honest and professional dealership. Very helpful the best price i town. I've purchased many other vehicle and this dealership been the best to deal with with the pressure. RT More
Dishonest salesman Went in yesterday to look at SRT 392 Challengers. Agreed to a test drive with a different salesman. And then this stupid xxx clown Moe Kadura jumps in Went in yesterday to look at SRT 392 Challengers. Agreed to a test drive with a different salesman. And then this stupid xxx clown Moe Kadura jumps in with the keys and proceeds to tell me that the battery is dead and that don't allow test drives unless you buy the car. Congratulations Moe. You just sent my money to Myers for a new car there. Great way treat serious customers, you stupid idiot. Southbank = The worst dealership in town. More
Very happy with my new car I had a very specific vehicle in mind, and Southbank made it happen! The team we dealt with was very accommodating and patient with us. Thanks so mu I had a very specific vehicle in mind, and Southbank made it happen! The team we dealt with was very accommodating and patient with us. Thanks so much for all your help! More
Friendly and knowledgeable staff I shopped around for my specific jeep cherokee trailhawk model and south bank dodge's team made the whole process from the test drive to the financing I shopped around for my specific jeep cherokee trailhawk model and south bank dodge's team made the whole process from the test drive to the financing extremely easy and within my budget. I was very please with the honest and friendly staff. More
New truck purchase it was a very relaxing no pressure purchase. I dealt with a great guy Mike Thomas,very down to earth person. I told him what is was looking for and h it was a very relaxing no pressure purchase. I dealt with a great guy Mike Thomas,very down to earth person. I told him what is was looking for and he found the truck I wanted. Nothing more nothing less if you are looking for a Chrysler/dodge product I recommend you ask for Mike Thomas. Another person who was very helpful was Bruce Cameron he brought the deal together. They are a great team. I recommend you speak to these gentlemen you will not be disappointed. Doug More
Exceptional Customer Service/Satisfaction 20016 Caravan brought in for regular oil change.Broken shock detected.This was about 6 weeks ago.Due to lack of time etc made appointment for last Fr 20016 Caravan brought in for regular oil change.Broken shock detected.This was about 6 weeks ago.Due to lack of time etc made appointment for last Friday.I had a further problem that had to be dealt with at the same time.My service coordinator Dan [both visits] was polite, prompt and obviously very knowledgeable.and dealt with the various issues seamlessly.His commitment for a pick up time was exact.Needless to say I am very pleased and will expect to deal with Dan for all service requirements in the future. It was a pleasure dealing with Dan.Having been involved in the customer service area during my working years and,realizing its importance.to a business every company would be well served by having this type of employee More