Southbank Dodge Chrysler LTD
Ottawa, ON
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2,102 Reviews of Southbank Dodge Chrysler LTD
Great Sales and Service Kyle in Sales is a fine salesman. Very friendly, courteous and definitely not pushy or in your face. Very prompt on returning emails and punctual on Kyle in Sales is a fine salesman. Very friendly, courteous and definitely not pushy or in your face. Very prompt on returning emails and punctual on times to meet. All paper work and vehicle was prepared and ready as planned. Khalid also did a fine job working with Kyle and myself. Paul in finance well versed in his job and dealing with us during the paper work and finalizing the deal. When I brought my Jeep in for service prior to trading it in, Dan O'neil was awesome in the Service Department. More
"Very happy with our purchase!" Cat Desormeau was great, she was very helpful with all of our questions. Everyone in the dealership made us feel very welcome. Chris Desjardins was a Cat Desormeau was great, she was very helpful with all of our questions. Everyone in the dealership made us feel very welcome. Chris Desjardins was also very helpful when we needed some help with our 4WD. More
Great experience! Mark was very friendly and patiently answered all my questions while trying 2 vehicules. He's a good listener and his service is flawless. Khale wa Mark was very friendly and patiently answered all my questions while trying 2 vehicules. He's a good listener and his service is flawless. Khale was quick to make sure everything worked out and finalized all the details to meet my needs. He showed openess, adaptability and a great desire to have a satisfied customer. I highly recommend this dealership! More
Very sarisfied Completed when promised. Staff friendly and competent. Vehicle clean and ready to put into service when picked up. Invoice explained and charges clear Completed when promised. Staff friendly and competent. Vehicle clean and ready to put into service when picked up. Invoice explained and charges clear. Thank you. More
Awesome service! They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would defini They were really helpful and went above and beyond to provide a great customer service. I was very impressed by the team. Great Job!! I would definitely recommend this dealership. :) More
Great experience Robbie was great! I will for sure refer people to him. Southbank was a good experience and easy to deal with. I LOVE MY JEEP. Robbie was great! I will for sure refer people to him. Southbank was a good experience and easy to deal with. I LOVE MY JEEP. More
Waste of time I booked an appointment for two recalls on my Ram 1500. I took 2 hours off work to arrive on time for my appt. When I arrived, I was told after waitin I booked an appointment for two recalls on my Ram 1500. I took 2 hours off work to arrive on time for my appt. When I arrived, I was told after waiting 15 minutes that they didn't have the parts for one of the recalls and they didn't have enough time in the day to complete the second recall. I asked if they had the parts in when I made the appt and I was told that they had them and the job would take a few hours. Why did they make an appt and have me show up if they couldn't do the work?As the manager of the service dept, I would expect better service from your employees. More
The outcome Paul and Brian are great to deal with and helpful and will definitely recommend others to go to Southbank great place to be. I would go back for my Paul and Brian are great to deal with and helpful and will definitely recommend others to go to Southbank great place to be. I would go back for my services for my truck More
A big thank you for the wonderful service! Excellent people and excellent service! Thank you Dan for making my day a great one! I really appreciated the human side of your service. My husband a Excellent people and excellent service! Thank you Dan for making my day a great one! I really appreciated the human side of your service. My husband always talked about your great service and this was my first visit and I am glad that I got to see it. He was absolutely right. Again, thank you for the amazing service... Nezahat More
Great The best! Thanks again for the best service, hospitality, etc. I have been a customer since day one! Always recommend Southbank. Great selection of ne The best! Thanks again for the best service, hospitality, etc. I have been a customer since day one! Always recommend Southbank. Great selection of new and used vehicles too. More











