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Southbank Dodge Chrysler LTD
Ottawa, ON
2,115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,115 Reviews of Southbank Dodge Chrysler LTD
July 06, 2019
Worst car service ever! I had my car serviced a month ago for peace of mind and to change the front right pressure sensor. When I got my car back, both front tire pressure se I had my car serviced a month ago for peace of mind and to change the front right pressure sensor. When I got my car back, both front tire pressure sensors were broken ( showing warning on the dashboard ). Oil change indicator was still showing warning even though oil was changed, Next oil change due was not updated. ( Not sure if they have actualIy changed the oil or not ), I was told that the it is normal and the warning indicator will go away in a week or so. I drove the car for 3 weeks and the warning light from the dashboard did not go away so I called the service centre regarding this problem and Dan ( one of rep ) asked me to drop by on Saturday morning. I went there they Dan told me that they have adjusted the tire torque and indicator will go away in a week or so. Again after driving the car for a week, I called Dan again and he asked me to come during the weekday and drop off the car because the mechanic who deals with car electronic does not work on weekend.( then why was I asked to come early morning on Saturday )/ Finally, when I picked up the warning went away. BUT now when I drive the car on the highway, the steering starts to shake, when I make the turn the front tires makes a clucking noise. I had the worst experience with Southbank Dodge, after every service I'm seeing a new issue with the car. I would really appreciate if you take this matter seriously and resolve it as soon as possible. Thank you. More
by j@178
Employees Worked With
Daniel O'Neil
July 04, 2019
Dream jeep Good experience and great people to help! I was able to get my dream Jeep Grand Cherokee for a great price. Sales man did great! Good experience and great people to help! I was able to get my dream Jeep Grand Cherokee for a great price. Sales man did great! More
by Bri
Employees Worked With
Ivan Zechel, Brian Valta
July 03, 2019
Shopping at its best We got our new van in just a couple of hours, Aaron definitely know what he is doing, very straightforward and knowledgeable of what he is offering. H We got our new van in just a couple of hours, Aaron definitely know what he is doing, very straightforward and knowledgeable of what he is offering. He got us right away! Highly commendable!! More
by WeloveJ
Employees Worked With
Aaron Lee
July 02, 2019
Excellent Dealership I had an awesome experience with dealerships. Aaron was very helpful made the transaction smoothly with no stress . I highly recommend them.and ask fo I had an awesome experience with dealerships. Aaron was very helpful made the transaction smoothly with no stress . I highly recommend them.and ask for Aaron i More
by Sens2013
Employees Worked With
Aaron Lee
June 30, 2019
Dodge Durango We got the car of our dreams because of Tyler our salesman who proactive and messaged me on facebook after seeing my post online about selling my vehi We got the car of our dreams because of Tyler our salesman who proactive and messaged me on facebook after seeing my post online about selling my vehicle for a larger one. The service was great and so was the coffee. They worked with our budget. I would have liked for my payments to be lower but understand that we were going to pay more. Would recommend. More
by Njalbert
Employees Worked With
Decio Menezes, Tyler Parker, Rick Yassine
June 28, 2019
great service I was really satisfied with the sales person and Financial Manager how hard they worked to find me the best deal possible the treatment was impeccabl I was really satisfied with the sales person and Financial Manager how hard they worked to find me the best deal possible the treatment was impeccable thanks guys More
by Pat101813
Employees Worked With
Tyler Parker, Rick Yassine
June 28, 2019
Amazing combo I cannot say anything negative about my experience at Southbank Dodge. The professionalism, genuine, courteous, very patient staff made my encounter I cannot say anything negative about my experience at Southbank Dodge. The professionalism, genuine, courteous, very patient staff made my encounter that much more enjoyable. Thank you extremely to Brian as well as to Decio for helping me get into the vehicle of my dreams! My smile from ear to ear is thanks to you. More
by mbenoit77
Employees Worked With
Ala Alqasem, Rami Alzabri, Decio Menezes, Brian Valta
June 27, 2019
Customer Service Stan Noble Customer service with all staff if great, especially Stan Noble. Stan is always pleasant to deal with, professional and trustworthy. Always dresses Customer service with all staff if great, especially Stan Noble. Stan is always pleasant to deal with, professional and trustworthy. Always dresses so well and love the tie. This is my 3rd vehicle purchase from Southbank and my husband has purchased at least 7 vehicles. More
by Kate Jeep 2
Employees Worked With
Stan Noble, Ala Alqasem, Decio Menezes
June 27, 2019
Great Customer Service ! My husband and I are very happy with the service we received at South Bank Dodge. We purchased 2 vehicles, our 2014 Dodge ram and our 2018 Dodge carav My husband and I are very happy with the service we received at South Bank Dodge. We purchased 2 vehicles, our 2014 Dodge ram and our 2018 Dodge caravan. Tyler was very knowledgeable and helpful with getting us both into somthing we loved! Rick worked with us and found a monthly payment we could manage. We are happy with the quality of service and care we received! More
by Valerie
Employees Worked With
Tyler Parker, Rick Yassine
June 26, 2019
Troy Charlebois est tellement gentil et sympathique !! J'ai eu une belle experience chez SOUTHBANK.CA . J'ai bien apprecier le super travail de Troy Charlebois .Il fait son possible pour tout te donner .Me J'ai eu une belle experience chez SOUTHBANK.CA . J'ai bien apprecier le super travail de Troy Charlebois .Il fait son possible pour tout te donner .Merci beaucoup More
by JEEP 99
Employees Worked With
Troy Charlebois
