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South Pointe Toyota

Calgary, AB

2.9
454 Reviews

11500 35 St SE #7000

Calgary, AB

T2Z 3W4

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454 Reviews of South Pointe Toyota

September 24, 2015

Outstanding service! I run my own construction company and don't have a lot of time. I had a Ford before that brought me nothing but headaches. I came to South Pointe not More

by Tundra64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nguyen
September 22, 2015

Amazing! My experience with this dealership and staff has been nothing short of phenomenal! Thanks a bunch to Mike Nguyen, he is very well informed, profession More

by xiaofeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nguyen, Darren Nyrose
September 16, 2015

Purchased a 2014 Camry XLE (a Demo) We made the purchase through with Sales Adviser, Mike Popovic. He was, at all times, patient, helpful & gracious. Rob Chapman ornganized & explained a More

by Birons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Popovic, Rob Chapman, Daniel Bouchard
September 15, 2015

Great Experience Sam Santos was the best Product Advisor I've had. He first asked what we wanted in a vehicle and really listened to our needs. He has great insight More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Santos, Ronan Cockar
September 07, 2015

Amazing customer service experience My girlfriend and I went to South Pointe Toyota looking to possibly buy a new car having no idea what i really wanted. Short wait times to talk to a s More

by Devon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
September 01, 2015

Good Experience I purchased a brand new Toyota 2015 4Runner Trail Edition with lift package and my experience was excellent. Sales staff was very professional. Dealer More

by Off Roader YYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Popovic
August 18, 2015

South pointe Toyota cares If you are not satisfied they will do their best to make sure that you are. Within reason of course. But when I expressed that I was not happy they More

by YAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name , Trent Phalen
Aug 19, 2015 -

South Pointe Toyota responded

Good Morning YAS; I am sorry to hear that your experience at our store was not up to your expectations. My name is Michael Servos and I am the service manager South Pointe Toyota. I would like to know a little bit more about your experience at our dealership. If you have a spare moment I would appreciate it if you could contact me via email mservos@southpointetoyota.com or by phone 403-724-9999 so I can address this matter. Once again Apologies for the inconvenience you've experienced, hope to hear from you soon Kind Regards Michael Servos Service Manager South Pointe Toyota

Nov 04, 2015 -

South Pointe Toyota responded

Good day YAS, regarding your recent update, We have yet to be in communication with you either by phone or e-mail and we are eager to discuss

August 17, 2015

You will be well taken care of! My experience with South Pointe Toyota Scion has been wonderful! The three staff I dealt with from South Pointe, Luke Haberman, Robert Chapman and M More

by KelownaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Haberman, Mike Popovic, Robert Chapman
August 04, 2015

Amazing service and high quality knowledge from Mike Popovic, he deserves way more than five stars. My experience in the past with other Toyota dealer, I More

by Steve Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Popovic
July 29, 2015

Parts are overpriced - shop around The parts department charges higher parts prices than actual Toyota Retail Prices. Be aware of this and choose another dealership for parts and servi More

by yyc-2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynne Kiddie
Jul 29, 2015 -

South Pointe Toyota responded

Good Afternoon We would like to apologize for the unsatisfactory Service Experience you've received here at South Pointe Toyotas parts department. We aim to provide the best Customer Service experience to all our Clients and Customers. Our parts pricing are in line with other dealerships within Calgary and Alberta, with that said we offered to match the pricing of the other dealership. We apologize for inconvenience you’ve experienced at South Pointe Toyota. Have a great day Kind Regards Jaques Botha

Feb 20, 2016 -

yyc-2004 responded

Jaques, I noticed your reply. Just want to confirm that there was NOT an offer the match the other dealers price. This comment of yours is completely false. I was given a price higher that Toyota Canada's full retail price from your dealership (gouging) and when I discovered how high your price was, I was told with a smirk that it's up to me to shop around. Odd pricing policy

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