South Centre Volkswagen
Calgary, AB
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611 Reviews of South Centre Volkswagen
great first new car shopping experience As promise I would write my honest review Trevor Engel awesome sales to deal with, was very patient, understanding and low-pressure about my decisi As promise I would write my honest review Trevor Engel awesome sales to deal with, was very patient, understanding and low-pressure about my decision on this car purchase. He made it very easy for me to purchase my new golf. Although I signed a protection package that I decide I didn't want after, he was willing to help me out. Great customer service was what sold me this new Golf over other dealer. Trevor came to greet me as soon as I walked in. Unlike other two VW dealership in Calgary, which they did not even bother greet me and looked at me like it was some mid's 20 kid who can't afford new car. ( was ignored at least for 30 minutes ) had to ask for salesman on a quiet day and still had to wait . Emma the delivery specialist was very helpful explained what I needed to know Other hands I was slightly disappointed about finance department. Felted like was a little pushy on my decision about finance or cash out. And high-pressure up sell on some aftermarket product .. More
Would recommend to anyone! Love Southcentre Volkswagen! I recently made the switch to a Volkswagen , after having a BMW for several years. Not only are the vehicles exceptional, the customer service and kno I recently made the switch to a Volkswagen , after having a BMW for several years. Not only are the vehicles exceptional, the customer service and knowledge of the sales team at every level, are top quality. Rob Ward helped me get into a car that fit my needs , far surpassing my expectations. He was knowledgeable, never pushy, really listening to exactly what I wanted. If you are looking for a dealership, and sales team who truly puts your needs first, look no further. Thank you South Centre Volkswagen! And thank you Rob Ward! More
Wonderful experience as always. This is our second time buying from Jack and he was incredible as always. Very patient and no pressure. He did everything he could to find us what we This is our second time buying from Jack and he was incredible as always. Very patient and no pressure. He did everything he could to find us what we requested. Very happy with the service received. More
New CC Purchase My car (honda accord) was in a rear-end accident and written off just before christmas, so I found myself unexpectedly in the market for a new vehicle My car (honda accord) was in a rear-end accident and written off just before christmas, so I found myself unexpectedly in the market for a new vehicle. I wasn't sure what I was going to purchase and I went to several dealerships looking for a replacement, basically just looking for the best deal I could find. I stopped in at South Centre on my way home from work just see what they had. It was hands-down the best vehicle shopping experience I've ever had. Brad was very knowledgable and there was no pressure whatsoever. He listened to what I wanted and showed me some options. I was looking at the CC in the showroom and Tyler the GM mentioned he was driving a demo cc, which if I liked, they would be able to give me a great deal. The car was perfect for what I was looking for and within 10 minutes they had worked out an amazing deal that I couldn't pass up. Every other dealership, regardless of brand, had me sitting there for an hour or more before even showing me their first attempt at a "real price". Long story short, I love my new CC but the only reason I even bought it was because of how I was treated at South Centre and the amazing deal they gave me (with really no haggling on my part). I've had VW's in the past and I think I'm converted back. I will definitely go to South Centre for my next vehicle and after my experience, would highly recommend them to anyone looking for a VW (or like me, not sure what vehicle they want to buy). Also dealing with the financing through them was a breeze and very accommodating. More
Rob Ward made my buying a new car a happy experience On Christmas eve day I got in a car accident which lead to my car being written off. Unexpectantly found myself looking for a new car over the holid On Christmas eve day I got in a car accident which lead to my car being written off. Unexpectantly found myself looking for a new car over the holidays. I went to a dealership I had been dealing with and they tried to take advantage. Then I went to see Rob Ward at South Centre Volkswagen. He listened to my story, understood my needs and helped me select a car met my needs. Rob has the personal skills and integratey to listen to the customer and work with them to ensure satisfaction with their vechicle selection. For my next vechicle selection Rob will be the first person I call. Rob has gone out of his way to help me understand all the functions of my new car - very responsive on texts, emails and phone calls! Thanks Rob I really appreciate all your help! You are the best! More
New Jetta Purchase As a pre-owned vehicle this car was well prepared for me as a new owner. The Negotiation between the list price and the purchase price (including trad As a pre-owned vehicle this car was well prepared for me as a new owner. The Negotiation between the list price and the purchase price (including trade-in) was very fair and for me not stressful. Both the salesman, Serge, and the business person, Wilson, were friendly, knowledgeable and fun to work with. Thank you for getting me into the car of my choice at the price of my choice.... I am a happy Volkswagen Driver now.. Sandy Orsten More
What a Wonderful Experience Rob!! Thank you so much for such a great experience buying my new Tiguan and I am absolutely thrilled. I was purchasing the car a little early and I was a Thank you so much for such a great experience buying my new Tiguan and I am absolutely thrilled. I was purchasing the car a little early and I was a little nervous, but you and the team made the transaction seamless, fast and fun!! Thanks again and see you soon!1 More
Great Service Awesome customer service, nothing short of stellar. Very happy with my purchase and with the quality of service I received from Matt Delbeke, Justin S Awesome customer service, nothing short of stellar. Very happy with my purchase and with the quality of service I received from Matt Delbeke, Justin Sturko and Darren Clarke. Will definitely be purchasing another vehicle from them. Highly recommend South Centre Volkswagen! More
Painless I sceptically walked into this dealership having had painful experiences in the past only to be surprised by the personable, friendly and most importa I sceptically walked into this dealership having had painful experiences in the past only to be surprised by the personable, friendly and most importantly fair service that I received here. Brad helped me narrow down the best option within my budget and was genuinely the friendliest car salesman that I have ever even heard of. Then Darren and Justin took over and made the financing experience the most pleasant ever calling Volkswagen credit back at least half a dozen times to work out the best deal just the way that I wanted it. I would highly recommend dealing with Southcentre Volkswagen and Brad Leggett to anyone. Thanks again guys.....I love my new VW! More
Pathetic Bought a new car at southcenter 5 weeks ago. Cant lock the doors with the engine running... Hello... This is canada.. We have winter. Called the deale Bought a new car at southcenter 5 weeks ago. Cant lock the doors with the engine running... Hello... This is canada.. We have winter. Called the dealership.. Theyre response was to take part of the door handle off for the winter and put it back on in the spring. There is a slot for a key there if you take part of the door handle off. Excuse me.. I didnt buy a NEW vehicle to take pieces off 6 months of the year to make it usable. Then they said.. Installing a command start would solve the problem for $1200.00... I said ok... I'll pay half and you pay half... No response for a week. I finally called the GENERAL manager this morning about it. Got told by him he wasnt spending $600.00 to keep a customer happy. He then told me i bought the car the way it was and it was my problem .. Not theirs... I then asked him i needed to take legal action to get something done.... His response??? Was to HANG UP on me!!!! I would not deal here or recomend this dealership to anyone on the planet earth.!!!!! Its pathetic!!!!!!!!!!!! More