South Centre Volkswagen

Fantastic service! I was so fortunate to car shop at Volkswagen on a day Jack was working! He was so helpful with getting me just what I was after! Even came into work o I was so fortunate to car shop at Volkswagen on a day Jack was working! He was so helpful with getting me just what I was after! Even came into work on his day off to accommodate my work schedule! He didn't hesitate to answer questions I had the day after my purchase, and encouraged me to call anytime if I had more questions. Jack made buying my Passat a great experience, if you go to Southcenter Volkswagen and have Jack assist you, you'll be in great hands! More

Massively Helpful I had an amazing experience at South Centre VW. Brad was massively helpful and really went above and beyond in helping me trade in my old golf and get I had an amazing experience at South Centre VW. Brad was massively helpful and really went above and beyond in helping me trade in my old golf and get a new one! This was my first new car purchase and it was amazing! Fully recommend this dealership! More

Bought SUV The Serge, our sales person was very good to deal with. Answered all our questions! Showed us how everything worked in the car. Great to deal with! The Serge, our sales person was very good to deal with. Answered all our questions! Showed us how everything worked in the car. Great to deal with! More

good salesman I found them to have less sales pressure than other dealerships, maybe because they arnt on commission? This also made it hard to negotiate a lower pr I found them to have less sales pressure than other dealerships, maybe because they arnt on commission? This also made it hard to negotiate a lower price. I'm told if you buy at the end of the month and they havnt made quota yet you're more likely to get a better deal. More

Great Overall Experience Kyle and the staff at South Centre were professional and thorough and made the purchasing experience straightforward and stress free. I appreciated th Kyle and the staff at South Centre were professional and thorough and made the purchasing experience straightforward and stress free. I appreciated that they were not overly aggressive and allowed us the time to make a decision without feeling pressured. I came away with an overall positive impression of the dealership and would have no reservations in recommending them. More

Professional and respectful In owning several VWs over many years, I have met and dealt with several employees. Many are very good; however, Serge Fenyuk stands out not only beca In owning several VWs over many years, I have met and dealt with several employees. Many are very good; however, Serge Fenyuk stands out not only because he has helped me with respect to the purchase and exchange of two VWs, but because he is very knowledgeable and thoughtful, In a friendly and thoughtful way, Serge provides relevant information, assures that his work is thorough, and addresses clients and their queries very respectfully both orally and in writing, He goes out of his way to assure that his colleagues including his superior are fully informed and supportive of a range of possible actions under discussion with clients, including myself. Moreover, while being part of the sales team, he nonetheless discusses all the pros and cons of possible choices of vehicles and their treatment. While providing relevant information, Serge is very even in presenting different scenarios without pressure. I really appreciate this approach to financial decisions - looking at all possible scenarios and weighing these as part of decision making. Serge is a superb member of an excellent sales team. More

New 2016 Golf Comfortline We have been South Centre VW customers for 15 years. This is our 3rd VW and second purchased from SC. Jack was our salesman and he went the extra mi We have been South Centre VW customers for 15 years. This is our 3rd VW and second purchased from SC. Jack was our salesman and he went the extra mile to make this a positive experience. We dealt with Shanna for 3M Film, Window Tinting and Extended Warranty. She was very knowledgeable and did not use pressure tactics; she just gave us the information we requested and gave us plenty of time to consider the options and make our decision. We have also been dealing with Alice at the South Centre service department for 15 years. This lady runs an exceptional service centre and they have always treated us with respect and fairness, which is why we have been going there for 15 years. More

Always Leaves Me Wanting More My experiences with South Centre Volkswagen within the last couple of years that I have been with them has been so fine like their leather seats. Not My experiences with South Centre Volkswagen within the last couple of years that I have been with them has been so fine like their leather seats. Not once have I ever had to give Jack an alignment or his superior, Dave. I have purchased my second vehicle from them and the transition is always flawless. When financing my new vehicle, Justin made sure I had gotten every penny's worth that I could for my new car. Then there's the delivery. Oh yes! Your new car is sitting waiting for you as you look at it through that window. Love at first sight all over again. Even though I have been through the delivery process, I was lucky to go through it again with Emma. She carefully and thoroughly explained everything about my new car and left little tabs on the important pages in my Owner's Manuel. There are no words that I can say to describe the amount of service and genuine kindness of everyone I run into at South Centre Volkswagen. Their service leaves me always wanting more like that new car smell. More

Great experience during an used vehicle purchase I was very well received since my first visit by Kyle Buckle. He was extremely attentive to all of my requests and seek to fulfil all of my needs unti I was very well received since my first visit by Kyle Buckle. He was extremely attentive to all of my requests and seek to fulfil all of my needs until I finished my purchase. He also knew when to involve other members of the dealership's team, as needed. I was also pleased with the tightness and appearance of the dealership and the cars (extremely clean and organized). I did have some difficulties with the financial team, but definitely due to my own personal conditions (I am a foreigner leaving in Canada). They were EXTREMELY helpful in finding a solution to my particular case, however, I'd have appreciated a bit more delicacy of the team in treating certain personal matters as well as more organization - I had to deal with different people and I was requested different documents at each time. More

New GTI I usually wouldn't write a review on someone but, Trevor was so great on communicating with myself during the whole process. I went from casually comi I usually wouldn't write a review on someone but, Trevor was so great on communicating with myself during the whole process. I went from casually coming in to start researching vehicles to buying a new GTI a few days off from test driving the GTI. Trevor was forthcoming, honest and no pressure but rather have his email and phone number. Trevor, Shanna and the rest of the team worked fast to bring in the vehicle that I wanted. I'm very thankful for all of their assistance with all of my questions. More