Silverhill Acura

This dealership was good way back in the day. However I've had problems with this place for the last 10 or so years. Issues never fixed first time. I even had my brake pads replaced here as they were squ I've had problems with this place for the last 10 or so years. Issues never fixed first time. I even had my brake pads replaced here as they were squeaking. After few weeks squeaking came back. Took it to a different service place as I was fed up of this place. They said I needed to replace my brake pads. I told them it was replaced already and they said take it back because the place you had them replaced didn't replace them. I avoided Silverhill since for the last 5 or so years. Just got a used MDX so I thought I'd try them again hoping they got better people. Nope. Cost for everything nearly doubled from original estimate they provided. Said a bunch of things were included in the original estimate but when I got the final bill, nope. All extras. Always the same scammer I deal with too. Brian Talbot. Never going back here again. More

Apparently, they were unable to fix my car's issue. I have brought it back for two times already with the same issue and same issue appeared again. This is the third time. I tried to call the service dep have brought it back for two times already with the same issue and same issue appeared again. This is the third time. I tried to call the service department and they didn't answer my phone call AGAIN. There was another issue when I first purchased this brand new car for one month. Maybe I was just unlucky. But it was unacceptable that no one answered my phone call. I had to file a complaint to make them call me back. I will never return back to this dealership. Their service department was unprofessional and their mechanic team could not fix my car's issue. More

Worst service I took my car for the b1 service and walked away with $600 bill and $3500 estimate of work recomended. However my warranty expired two weeks ago.. an I took my car for the b1 service and walked away with $600 bill and $3500 estimate of work recomended. However my warranty expired two weeks ago.. an example of work recomended: according to the service technician my front and rear break pads are at 1mm - somehow they wear evenly. When I asked the service advisor how it is possible he did not have an answer and estimated cost to replace them was over $700. More

Great place to buy a vehicle on price (I am a tough negotiator), customer service, and very efficient with the whole process. Knowledgeable staff who cater to your needs and make you feel like an impor negotiator), customer service, and very efficient with the whole process. Knowledgeable staff who cater to your needs and make you feel like an important person rather than just a number. More

Mikhail mezentsev We recently purchased a 2020 RDX from Mikhail mezentsev We recently purchased a 2020 RDX from Mikhail at Silverhill Acura. Mikhail was very detailed, he did a great jog explaining everyt Mikhail mezentsev We recently purchased a 2020 RDX from Mikhail at Silverhill Acura. Mikhail was very detailed, he did a great jog explaining everything. We felt very comfortable dealing with Mikhail and I would recommend him to anyone thinking of purchasing an Acura. More

Great Dealership I have just completed my third Acura vehicle purchase from Silverhill Acura. The commitment to excellence in service of this dealership is apparent f I have just completed my third Acura vehicle purchase from Silverhill Acura. The commitment to excellence in service of this dealership is apparent from beginning to end. Bob Allen is the used car department is honest, forthright and a pleasure to deal with. I would not hesitate to refer Bob or this dealership to anybody looking to buy a vehicle. More

Very good experience, good value for the vehicle purchased. Mikhail was a pleasure to deal with, followed up an appropriate amount, genuinely interested in the customer. purchased. Mikhail was a pleasure to deal with, followed up an appropriate amount, genuinely interested in the customer. More

Silverhill Acura dealership handled the whole situation very professionally and efficiently from the beginning of booking the appointment to the end. I will continue to use their service department in the very professionally and efficiently from the beginning of booking the appointment to the end. I will continue to use their service department in the future. More

USED CAR - TLX 2017 True value of money Really good, decent and professional approach to deal with the customers from start to the end. I really don't have patience to deal with the pushy sa Really good, decent and professional approach to deal with the customers from start to the end. I really don't have patience to deal with the pushy salesman and the professionals at Silverhil understands this. True value for the car... I bought an used TLX - 2017 and I feel completely satisfied with respect to price, quality, value of the money and in general all services. This dealership really goes above and beyond to take care of the brand name - ACURA!!! More

Received an excellent service from Pat Tan. All the information was relayed to me so no surprises at all. I would also like to say thank you to the transport service drivers who took the time driving m information was relayed to me so no surprises at all. I would also like to say thank you to the transport service drivers who took the time driving me home and back. More