Back

Signature Mazda

Richmond, BC

4.9
1,947 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

Directions

By Type

1,947 Reviews of Signature Mazda

May 26, 2021

Excellent service. Roy Zhang went above and beyond his call of duty. He came to my house to pick up the bank draft and delivered the car personally. He was also very knowledgeable and attentive during More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Zhang
May 26, 2021

The quality of service provided by William LI was exceptional as was the service of other staff. I got the car I wanted at a price that I consider fair. William responded very promptly to a small p More

by Bailando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Li
May 26, 2021

The service time was much shorter than before, which was a huge plus no matter what the reason was. The communications with the reference were clear so that I could know what was going on with my car. More

by kulear829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton
May 23, 2021

I had a good experience with Matthew. He showed me all the vehicle options and helped me get a good rate on the car. I would recommend this location to friends and family. More

by taransaggu99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
May 22, 2021

excellent staff and good service. this has been a reccurent problem that we have been working on for almost 3 years. They are trying to come up with new ways to deal with the issue. More

by Cinycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
corinne
May 20, 2021

All staff I encountered were knowledgeable, helpful, honest, solution focused. Respectful and no pressure. We will have to see what happens if anything goes south, but so far, so good. More

by mbmack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman, Aaron, Fan and one other young woman (sorry, didn't catch the name)
May 19, 2021

I purchased a new car and Leona was very knowledgeable, professional and polite. She took the time to explain everything and provided great customer service. More

by Suzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leona
May 18, 2021

Service reps are informative about what service is recommended at various stages in car's service history, and they are clear what service you are signing for. Service to car done is in the time frame More

by Barbara Halcrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton, Christian, Angel
May 18, 2021

Very good service and knowledgeable. No pressure. Clean environment, love the lobby and coffee machine set up. Than you for your prompt service and efficiency. More

by jlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 17, 2021

Very quick service. In and out within an hour and all staff were helpful and attentive. I liked that I was able to work in the lobby while I waited. More

by n_van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
...
68
...