Signature Mazda

Amazing experience. Best staff ever! I would highly recommend Signature Mazda for all your vehicle needs! recommend Signature Mazda for all your vehicle needs! More

Need better communication between service department and sales department. Story: my first service was supposed to be free as promised by sales agent, but it took me 2 visits only to find out that it was no sales department. Story: my first service was supposed to be free as promised by sales agent, but it took me 2 visits only to find out that it was not the case. I cancelled my first appointment and reached out to the sales agent where I was then promised the free service had been noted on the system for my next visit. I went in for my second visit only to find out that it was not the case either. The agent from service department said he would approach the sales agent to sort things out for me while the car is being serviced. After the service, the agent approached me with a receipt; not sure if he approached the sales agent or not but I had the feeling that no effort was put into it. I paid regardless, but when I was requested to do a survey and give a full rating, in frustration, I decided to file a complaint, which then prompted the agent to initiate the move to sort things out with the sales agent. All I was told was somehow the free service note was not picked up by the service department system as explanation, and I was then promised a reimbursement in the form of cheque which I will receive by mail in who knows when. Just want to say I have spent more time at the dealership that I need to. The car service was good and the service report was detailed with all my concerns being looked at and addressed. However, the post sales customer service is a bit lacking in my very honest experience. More

Friendly and clean place. Nice people to deal with. Good Service. I am satisfied with their service. Good Service. I am satisfied with their service. More

Service was completed ahead of time and car was nice and clean. Great coffee machine in waiting area. clean. Great coffee machine in waiting area. More

Excellent and efficient service. Staff is friendly and knowledgeable. We are very satisfied with this dealership. knowledgeable. We are very satisfied with this dealership. More

Appreciate the effort with my snow tires. They found a place to store them Thanks. place to store them Thanks. More

Pleased with the service and it was ready on time. Appreciate getting my car washed and vacuumed too. Appreciate getting my car washed and vacuumed too. More

Fast. Completed much earlier than expected. Staff asked and took into account expected usage of vehicle before suggesting reomendations. and took into account expected usage of vehicle before suggesting reomendations. More

Good customer services, good coffee, short wait time. Will be perfect if the free car wash can wash the wheels as well. Will be perfect if the free car wash can wash the wheels as well. More

Fantastic customer service as always. Corinne and the team always communicate well and deliver exactly what they promise and in the time frame that was agreed. I really appreciate that attention to servi team always communicate well and deliver exactly what they promise and in the time frame that was agreed. I really appreciate that attention to service. I am on my third vehicle and the service I have received is one the reasons I continue to come back. More