Signature Mazda
Richmond, BC
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1,947 Reviews of Signature Mazda
Went in for my annual maintenance, staff were very quick and friendly, and any service required was explained prior to being done. Great overall experience, clean and open area with good COVID precautions i and friendly, and any service required was explained prior to being done. Great overall experience, clean and open area with good COVID precautions in place. More
I have been at the dealership a number of time since May 15th, as I have purchase a new Mazda 3. Therefore, you know my critique will always be excellent, as your service staff and sales people have always 15th, as I have purchase a new Mazda 3. Therefore, you know my critique will always be excellent, as your service staff and sales people have always been amazing. More
Good servicer as always. Maintenance was quick and efficient. Good covid restrictions and safety precautions. People were friendly and communicated well. Overall, I have had around 10 service appointm efficient. Good covid restrictions and safety precautions. People were friendly and communicated well. Overall, I have had around 10 service appointments and all were good. More
Amazing experience from booking the appointment all the way to pickup of my vehicle The staff are knowledgeable, kind and very helpful. The most amazing dealership ever. Highly Recommended! way to pickup of my vehicle The staff are knowledgeable, kind and very helpful. The most amazing dealership ever. Highly Recommended! More
First time I brought my car in for service when I was the only person getting their car serviced. Arrived at 7:20 am before your service department opened at 7:30 and Corinne Stadel invited me in, took my k only person getting their car serviced. Arrived at 7:20 am before your service department opened at 7:30 and Corinne Stadel invited me in, took my keys and booked me in right away. Very happy to see a waiting area outside where I could sit rather than the waiting room inside. My car went into garage at 7:43 am and I was surprised when it was ready at 8:28 am. Corinne explained that because I was the only car in for servicing this morning, a group of 3 or 4 mechanics worked on my car at the same time and it only took approximately 45 minutes even though it was a major service. More
They have a really good selection of vehicles. Everyone we dealt with throughout the process of buying was very friendly and helpful. They got us a good price for our trade, and walked us through the exten we dealt with throughout the process of buying was very friendly and helpful. They got us a good price for our trade, and walked us through the extended coverage options available for the used car we bought. More
The Signature Mazda service department is efficient, and they run through a detailed and printed diagnosis of what they did and why they did it. Also, they don't do any unscheduled procedure without asking they run through a detailed and printed diagnosis of what they did and why they did it. Also, they don't do any unscheduled procedure without asking. Their waiting area is good - chairs, tables, a couple of desks, and reasonable distancing among customers - and the coffee is OK, too. Pleasant staff, too. More
I have been a customer of Signature Mazda for about 15 year and all my experiences have been excellent. This is my 3rd Mazda purchase from Signature and all my car services has there. For my Mazda 3 purc year and all my experiences have been excellent. This is my 3rd Mazda purchase from Signature and all my car services has there. For my Mazda 3 purchase just last week, Jeffrey and Erika were exceptional. They both were very thorough in their detail explanations of the car and documentation. More
The service & sales employees are very courteous & accommodating, They are very friendly & puts the customer at ease. I would recommend Signature Mazda to my family & friends. accommodating, They are very friendly & puts the customer at ease. I would recommend Signature Mazda to my family & friends. More
It was a coincidence that the customer service representative who received me also had the last name of CUI, and could communicate in Chinese, which was great. It was completed very quickly, and t representative who received me also had the last name of CUI, and could communicate in Chinese, which was great. It was completed very quickly, and the car was cleaned, and the overall price was not expensive. It is commendable. More