Signature Mazda
Richmond, BC
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1,957 Reviews of Signature Mazda
Very bad exprience I went to the dealership to look for a car and asked if there were any promotional offers currently going on. The sales rep said no and we continued t I went to the dealership to look for a car and asked if there were any promotional offers currently going on. The sales rep said no and we continued to shop. We picked out a car that I liked and decided to purchase it. Due to the colour choice and package choice, I was told there was going to be a 2 month wait in which case the management offered a free navigation package credit towards our purchase for our wait. We paid the $500 deposit and left. I got back home and went onto their website and found that there is a promotion going on and they were already offering a free navigation package. I felt really uncomfortable being lied to and called in to complain about their sales rep and asked for the deposit back. They replied with "we already ordered your car so enjoy your new car" in a very disrespectful tone. I feel honesty in business should be held at a very high standard and this violation of trust is disgusting. (Less) More
A very professional and positive experience! I was looking for a 2017 CX-5 in blue as a surprise gift for my wife. There were none on the dealer's lot, so I was asked if I could wait 2 weeks to I was looking for a 2017 CX-5 in blue as a surprise gift for my wife. There were none on the dealer's lot, so I was asked if I could wait 2 weeks to have one ordered. Sure. 2 weeks later it arrived, and we closed the deal, except for the final paperwork. That would have to wait a few days for a gap in my wife's hectic schedule. I wanted it all in her name. I managed to keep the surprise, and with the terrific help of the William, who had the car prepped, washed, gassed up, waxed, and under wraps, we had one very surprised lady, who later called it the best surprise ever in her life! Thanks to William for his thorough and careful help, to Sisi who helped me with the initial order, and to Kelly who helped my wife learn the features of her new CX-5. I heartily recommend this dealer to anyone looking for a pleasant car buying experience! More
Honest, fast and easy to deal with I recently purchased a new 2017 Mazda3 GT from Robin Loon at Signature Mazda and he was great to work with. We weren't sure exactly what we wanted whe I recently purchased a new 2017 Mazda3 GT from Robin Loon at Signature Mazda and he was great to work with. We weren't sure exactly what we wanted when we went in, but Robin was helpful in giving us options and setting up different test drives. When we finally figured out what model we wanted we did our research on what we thought a fair price would be and we went to Robin with that price. He was able to get very close to that price without much hassle and we really appreciated that. He was knowledgeable and helpful without being pushy. I'd recommend Robin and Signature Mazda to anyone looking for a fair price on a great vehicle. More
Great Service I got the best service ever!! It was amazing!! Dominic Dinh was very helpful, he will give you all info without putting any pressure at all, very pro I got the best service ever!! It was amazing!! Dominic Dinh was very helpful, he will give you all info without putting any pressure at all, very professional and knowledgeable. I went there with my parents, he gave us all info, he took his time. After I left with my parents to check other dealers, after we just went back to Signature Mazda because Dominic was very helpful and patient. More
Great customer service! Great deal ????????,??????,????Alice??????????????CX-5 ????,????,??,???????,??????,??????,???????????,?????.???????????Alice???????????????????Alice ,?????????? ????????,??????,????Alice??????????????CX-5 ????,????,??,???????,??????,??????,???????????,?????.???????????Alice???????????????????Alice ,??????????????? Thanks Alice again for her helpful and friendly service. Look for Alice if you need someone who is sincere and helpful during you visit there. Great customer service! Great deal. More
Excellent service Very impressed with salesman Matthew Cha, helped out with no pressure, very professional, knowledgeable with the Mazda products. After our purchase Very impressed with salesman Matthew Cha, helped out with no pressure, very professional, knowledgeable with the Mazda products. After our purchase he patiently spent time showing us of the features that were new to us, and how everything worked. We highly recommend him to our friends. More
1st Car Shopping Experience This was my first car shopping experience I have had and it was an amazing experience. Kelly was very knowledgable about the all the cars they had. Sh This was my first car shopping experience I have had and it was an amazing experience. Kelly was very knowledgable about the all the cars they had. She was also extremely friendly, and helped me get the best deal I could have gotten. I would recommend my friends to come to signature mazda and talk to Kelly if they were looking for a mazda. More
Happy New Car Owner We went in to LOOK at a car and in a couple of days, we came out with a new suv:) Donald Li was very friendly, knowledgeable, and was very easy to wor We went in to LOOK at a car and in a couple of days, we came out with a new suv:) Donald Li was very friendly, knowledgeable, and was very easy to work with. He went above and beyond our expectations! Donald was very thorough and followed up with us to ensure our needs were met. Thanks for all your time and help. Alain More
customer service Always have a good experience with signature Mazda. I have a Mazda 3 which I love. Customer service associate polite and friendly. always good. Origin Always have a good experience with signature Mazda. I have a Mazda 3 which I love. Customer service associate polite and friendly. always good. Originally bought from Richmond Mazda never miss a service...awesome... More
Great customer service! Great deal! Super easy and relaxed car buying experience. We highly recommend our sales representative, Matthew cha at signature Mazda for your next car. He was Super easy and relaxed car buying experience. We highly recommend our sales representative, Matthew cha at signature Mazda for your next car. He was informative and easy to deal with! Thank you for a great deal and a positive car buying experience. We love our new cx5!!!! More