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Signature Mazda

Richmond, BC

4.9
1,947 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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1,947 Reviews of Signature Mazda

July 12, 2021

I was very pleasent with the car maintenance service i booked with couple days ago. Friendly staff, smooth communication, detailed report and professionalism. Overall, i was very satisfied with in-store e More

by Frank Guo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
co-workers
July 11, 2021

I am very grateful to them for the car maintenance service, serious, friendly, careful, I am very satisfied.Praise for the rigor of after-sales service of the car dealer. More

by 937684131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cui
July 10, 2021

Received 5 stars service. What more could i rate this dealership. I been dealing with them since i purchased my Mazda 5 and now my used subaru. Highly recommended. Special mention to Corrine. More

by enersomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Corrine
July 05, 2021

David explained everything to me very thoroughly and my service was completed as promised. He was very friendly and listened to my concerns and took them seriously. More

by mag61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui
July 04, 2021

I arrived at the service department, no appointment, with a badly punctured tire ("garbaged" - quote from BCAA roadside assistance tech), and running on the "donut" spare. Left, a few hours later, with two More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui,
June 30, 2021

Went in for service due to recall. Staff was very friendly and professional. They were able to deal with the issue at no cost to me. More

by Bennym72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui
June 29, 2021

Chatted with Matthew and it seemed like he was not in a good mood. He seemed short and rude to me and my girlfriend. I was hoping it was a one-time thing but when I got in contact with him again a few days More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew
June 27, 2021

Customer service is excellent.They are friendly and prompt.They are helpful without being high pressure.Workmanship is very good.I will continue to have my CX-5 serviced here. More

by JCX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor David Cui was very helpful.
June 27, 2021

Excellent Customer Service. Was notified of changes and estimates before any work was started. I dealt with David who was courteous and professional. I've been going to Signature Mazda for a long time an More

by New Mazda CX-5 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui, William Li
June 26, 2021

Enjoy dealing with Corrine. She is always pleasant, friendly, knowledgeable and provides great customer service. More

by Bschulte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrine
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