Signature Mazda

Very courteous, reponsive service!! What I appreciated about my service experience was that my first contact with Larissa was very friendly and efficient to schedule my appt. and then Da What I appreciated about my service experience was that my first contact with Larissa was very friendly and efficient to schedule my appt. and then David kept me informed throughout the process...what the issues were, the recommended course of action with options, the cost and time we could expect the work to be completed. And my daughter was given a ride to work in Richmond after she dropped the vehicle off...awesome service! Great teamwork!!! More

Good experience as a return customer Really enjoy the good service from Alice Lee, she and her team helped us a lot, knowing our needs and tried their best to offer us a really good deal. Really enjoy the good service from Alice Lee, she and her team helped us a lot, knowing our needs and tried their best to offer us a really good deal. More

Great service! Good service all round, from car service with car wash, coffee, croissant, television, magazines or the option to be taken somewhere and very friend Good service all round, from car service with car wash, coffee, croissant, television, magazines or the option to be taken somewhere and very friendly staff! More

Excellent service Donald provided excellent service, and this was the most pleasant car buying experience I have had to date. I had a question about the headroom of a Donald provided excellent service, and this was the most pleasant car buying experience I have had to date. I had a question about the headroom of a particular model, but was pressed for time to make it to the dealership, so Donald brought the car to me which was greatly appreciated. More

Great staff, great coffee while you wait. I bought my car from Alice, very pleasant experience. It is the second vehicle I got from this dealership and I would strongly recommend it. I bought my car from Alice, very pleasant experience. It is the second vehicle I got from this dealership and I would strongly recommend it. More

perfect service It was the first time I went Mazda for service, and they did it fast, so I didn't wait for a long time, that was great. It was the first time I went Mazda for service, and they did it fast, so I didn't wait for a long time, that was great. More

Replacement Car Walked on to the used lot with a list of 'must haves' but a limited budget. Was introduced to a personable young lady who knew her product well, and Walked on to the used lot with a list of 'must haves' but a limited budget. Was introduced to a personable young lady who knew her product well, and above all, who listened to the needs of a senior. What was anticipated for me to be an anxiety experience evolved into a relaxed, informative and successful search. Thank you Kristin! More

service recall Service department reps make you feel welcome. All were knowledgeable and clear on what I was to to expect. Once completed, the expectations were met Service department reps make you feel welcome. All were knowledgeable and clear on what I was to to expect. Once completed, the expectations were met and the level of professionalizm was maintained throughout. Thank you Signature Mazda Service Team! More

Great service every time! Arash and his team are on top of their game. I purchased the car from Signature in 2012 and have always continued with the service and maintenance wit Arash and his team are on top of their game. I purchased the car from Signature in 2012 and have always continued with the service and maintenance with them. Over the year any issues were dealt with in a timely manner with effective solutions. My car has had no problems and I trust Mazda to keep me safe on the road. More

Great experience I've always gone to the Mazda dealership in Richmond to get my car serviced. They have great customer service. David always gives a detailed explanati I've always gone to the Mazda dealership in Richmond to get my car serviced. They have great customer service. David always gives a detailed explanation of the service and is very helpful when I have questions or don't understand a particular service procedure. More