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Signature Mazda

Richmond, BC

4.9
1,957 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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1,957 Reviews of Signature Mazda

November 28, 2024

Prompt, professional and thorough. Our service advisor Ken was very helpful and polite in explaining things to be done in our car. More

by Rosy Co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken - service advisor
November 27, 2024

Excellent communication and really appreciated the video clip sent to confirm all the work completed during the appointment. More

by vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
November 20, 2024

Great service as always! Many thanks to all @ the service desk, in particular, Ken Chan & to Rebecca Chang for follow up communications. They went above & beyond! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Chan, Rebecca Chang, Corinne Stadel
November 14, 2024

Excellent service with professional expertise, providing a clear understanding of my car’s condition.. Especially, Arthur, his expertise and care made my Mazda experience outstanding. Much appreciated! More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
November 14, 2024

Arthur was great. He provided a courtesy ride to Costco so that I could get some shopping done. When the Uber did not show up after we were done shopping, he handled More

by igafa2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Dodd.
November 09, 2024

Extremely helpful and professional. Excellent and friendly service. Arthur checked me in quickly and kept me in the loop for the whole process, clear explanation when i had questions. More

by Sammi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
November 09, 2024

Took my Mazda in for a small maintenance. As always they were able to accommodate a morning time slot. Service was completed quickly and well done. Always courteous and helpful staff. More

by bsbobroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, corinne
November 06, 2024

As usual, David Cui got me seen to and out the door very promptly, and kept me informed over the course of the afternoon how things were looking repair-wise on my Mazda6. Great service. More

by spitfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cui
November 06, 2024

Always prompt and courteous. They are very honest and only do the work that is necessary More

by Michellehebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
October 28, 2024

Great service! Honest and trustworthy sales people like Ty and Hossam made it a pleasant buying experience. More

by Pagnanini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty