
Signature Mazda
Richmond, BC
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2,033 Reviews of Signature Mazda
I brought my car in for an oil change and new battery. The inspection showed a few items that needed attention and the issues and reasons were clearly explained and I never felt like I was being pressured The inspection showed a few items that needed attention and the issues and reasons were clearly explained and I never felt like I was being pressured or upsold . Very professional, informative and friendly service advisor . More
Very helpful in purchasing my new vehicle. Friendly and easy to speak with. Jeffrey answered all my questions and found all the information I requested Friendly and easy to speak with. Jeffrey answered all my questions and found all the information I requested More
The service team is super professional. They schedule via text which is feet and send reminders for service that is due a couple of weeks ahead. They have a video live feature of the servic They schedule via text which is feet and send reminders for service that is due a couple of weeks ahead. They have a video live feature of the service and technician explaining things And they offer a nice lounge area to work out of while we wait. More
Went in to check on my alarm going off randomly. Didn't really get much back other than needing a trunk part change. So I was charged with $500 after tax for diagnostics. Then they rushed to put my Didn't really get much back other than needing a trunk part change. So I was charged with $500 after tax for diagnostics. Then they rushed to put my car back together because they didn't know I was coming to pick it up, but I called earlier to tell them I was going to pick it up. As they were rushing the crushed the inside part of my trunk and now I need to get a new piece replaced. I hope I'm not paying for it because that was a never a problem when I went in for my car inspection. More
What I like about Signature Mazda is that they actually follow the service plan, their technicians actually inspect parts - even if disassembly is required (unlike others that just look at it) and they tre follow the service plan, their technicians actually inspect parts - even if disassembly is required (unlike others that just look at it) and they treat me with respect keep open and clear communication throughout the process. Lending a car while mine goes through a longer service is also a very nice touch. More
The usual excellent service, even called an Uber for me when I was too late to catch the shuttle. My 19 year old car is purring like a kitten. when I was too late to catch the shuttle. My 19 year old car is purring like a kitten. More