Signature Mazda

Regular maintenance Staff was very helpful and polite. Car was finished service earlier than expected and all things explained to me. Waited for my car in a very comforta Staff was very helpful and polite. Car was finished service earlier than expected and all things explained to me. Waited for my car in a very comfortable area. More

Slow Leaking Tire I walked in desperate on the worst rainy day without an appointment and David got my tire fixed by the nicest technician who explained everything and I walked in desperate on the worst rainy day without an appointment and David got my tire fixed by the nicest technician who explained everything and even fixed the level of my lights as he knew we were going on a road trip! They were sensitive to the appointment I was trying to keep in Vancouver which I happily made. When I asked for my bill - it was COMPLIMENTARY!!! So I left Mazda elated!!!! Big thanks Mazda, Linda Poole More

Regular maintence Staff was helpful and gracious. I appreciated the lattes and muffins available at an 8:00 appointment. I was offered a comprehensive quote on winter Staff was helpful and gracious. I appreciated the lattes and muffins available at an 8:00 appointment. I was offered a comprehensive quote on winter tire purchase and installation. Although this was definitely an "upsell", it was timely and appropriate. After getting several other quotes, I have ordered my tires from the dealership. Although the same product was available elsewhere for a cheaper price, I chose to order from the dealership because I believe that I will receive timely delivery and (I hope) superior service. More

Excellent experience and professional team This is my first time buying a car. I had a pretty good deal with Alice and she is so nice and I love there. This is a really fun experience. This is my first time buying a car. I had a pretty good deal with Alice and she is so nice and I love there. This is a really fun experience. More

Amazing Service My center console latch broke on my 2016 CX-5. I went to Signature Mazda to buy the part and replace it myself instead of having to make an appointmen My center console latch broke on my 2016 CX-5. I went to Signature Mazda to buy the part and replace it myself instead of having to make an appointment but Sean told me it was under warranty and although they were super busy, he had it replaced and I was on my way in 15 min. Amazing! More

Above and beyond This is the second time now with my current vehicle where staff from Signature Mazda came out to my home (45m away from the dealership) to pick up my This is the second time now with my current vehicle where staff from Signature Mazda came out to my home (45m away from the dealership) to pick up my car to bring in for service. I have been a customer of the Signature in Richmond Automall since 2012 when I purchased my Mazda 3. I will continue to conduct buisness with this dealership as I know what to expect when it comes to service. I have never felt jerked around and always have been giving the best pricing and service. Go see these guys they will treat you good! More

5 th Mazda for me over 25 years!!!! Buying a new car can be a daunting task as a single woman. I found signature Mazda and most importantly Simon my sales person , to be knowledgeable , Buying a new car can be a daunting task as a single woman. I found signature Mazda and most importantly Simon my sales person , to be knowledgeable , helpful and friendly making sure I got the best deal given my criteria! Love my new Mazda CX-5! More

Friendly and welcoming service team Always greeted with a smile and my vehicle is serviced in a timely manner. I like that there are stations to work at so I can come anytime and contin Always greeted with a smile and my vehicle is serviced in a timely manner. I like that there are stations to work at so I can come anytime and continue working, I don't need to wait for a weekend. Very convenient! More

Friendkly curteous service Staff made an attempt to meet all my needs for the car and my ride. It seemed expensive for a routine service. People were nice, but I see lots of tur Staff made an attempt to meet all my needs for the car and my ride. It seemed expensive for a routine service. People were nice, but I see lots of turnover, and I miss the regular guys that knew me and my car for all these past years. No one here seems to know me or remember me, although they were nice and polite. Service does not feel so personal and you get the feeling they don't erally know your car. Also the generic emails that tell me my car needs servicing tells me nothing about the actual needs of my car based on last visit. Your driver was fabulous! More

It was a great experience I had a pretty good deal with my dealer. Customer service is really good its a bit pricy but its really worth it i would recommend some of my friends I had a pretty good deal with my dealer. Customer service is really good its a bit pricy but its really worth it i would recommend some of my friends too to check out the new deals they have in the future More