Signature Mazda

unbeatable service I recently upgraded my Mazda CX5 to a 2018 model. From the very start Alice looked into the paperwork for an upgrade. She was very professional and pr I recently upgraded my Mazda CX5 to a 2018 model. From the very start Alice looked into the paperwork for an upgrade. She was very professional and provided me with the numbers for the lease on the new car. At this point we agreed to a price of $244 every 2 weeks. This included a roof rack and rails and navigation system. At this point i should have asked for a printed agreement, as when i returned two days later the price had jumped to $266 every 2 weeks. The explanation was that the roof rack was too expensive and there was no profit . There was no movement in price so i asked for a tow hitch to also be added at no additional cost. That was the only issue i had with the dealership. Everyone was so helpful and I am very happy with my new CX5. Donald in sales gave me exceptional service and is very knowledgable. Both Alice and Donald are an asset to the company. thank you More

Service Sean was wonderful to deal with. He was very friendly and inviting, and went through the breakdown of what was taking place along with the respective Sean was wonderful to deal with. He was very friendly and inviting, and went through the breakdown of what was taking place along with the respective cost both before and after the service. Dealing with Sean and the prompt service, which was only an hour, exceeded my expectations. More

Friendly salesperson Lucy was very friendly and helped me finished all paperworks, it was a great experience. I will recommend my friend to buy cars there not only Mazda. Lucy was very friendly and helped me finished all paperworks, it was a great experience. I will recommend my friend to buy cars there not only Mazda. More

Value for money Since becoming a Mazda owner last year I have been very pleased with my CX5. I am leasing the vehicle as I want to have a newer car and this year I u Since becoming a Mazda owner last year I have been very pleased with my CX5. I am leasing the vehicle as I want to have a newer car and this year I upgraded my cx5 to the 2018 model. I’m so excited to drive the new model with the upgrade to comfort and improved back seating. The staff at Mazda are always very professional and helpful. I am very impressed by the service I received More

Great efficient service Took my new Mazda 3 in for its first service, Corinne was very helpful, polite and efficient. She kept me up to date with my service progress and a wa Took my new Mazda 3 in for its first service, Corinne was very helpful, polite and efficient. She kept me up to date with my service progress and a warranty query. She also arranged for a cosmetic issue to be dealt with via an added protection package I purchased when I got the car. Well done Signature More

friendly adjusted their maintenance program to my needs and provided quotes on parts and part numbers so i could replace myself through wholesalers if i wanted adjusted their maintenance program to my needs and provided quotes on parts and part numbers so i could replace myself through wholesalers if i wanted to. More

Great Experience We just purchased a new Mazda6 from Signature. We booked ahead for a test drive. The car we requested was ready and waiting when we arrived. Our sal We just purchased a new Mazda6 from Signature. We booked ahead for a test drive. The car we requested was ready and waiting when we arrived. Our sales agent, William Lee, was friendly and courteous. He answered all our questions and did not pressure us in any way. Abby in the Finance Department provided many options for warranties and service packages. Here again there was no pressure to purchase a product that didn’t fit our needs. Sam provided a very thorough overview of the car to complete experience. I would buy again from Signature Mazda and William Lee. More

Excellent service Had our Mazda CX-9 recently serviced - I was totally impressed by service advisor, Sean Lal, attention to detail, clear explanation and the service wa Had our Mazda CX-9 recently serviced - I was totally impressed by service advisor, Sean Lal, attention to detail, clear explanation and the service was completed ahead of proposed timeframe. It was also easy to book the service appointment. More

Very patient and kind experience from Stacy and Alice Originally was talking to alice Lee who at the same time happened to be out of office. I was inquiring for a pre owned CX5 and she was very very helpf Originally was talking to alice Lee who at the same time happened to be out of office. I was inquiring for a pre owned CX5 and she was very very helpful considering she was out of office. She told me that she has already informed her team about my arrival on my said date and time and she said that Kelly will be the one to help. I arrived at the dealership at my appointment time with Kelly at 2:30. I was waiting for 45minutes for Kelly because Kelly was who Alice told me to look for when I arrive the dealership. It turned out Kelly was with another customer so Stacy was the one who approached me after following up with the reception lady the 2nd time after waiting for 30mins. I commend Stacy for helping me throughout the whole entire process of me being able to get my desired CX5. I commend her for smile, positive attitude, attentiveness, and patience. I would only like to commend Stacy and Alice for being so helpful with all my needs and wants. Thought I would like to comment on Kelly as she didn’t apologize at all nor even checked on me. I would assume she knew I waited for her for awhile as the receptionist called on her couple of times. Overall Stacy was able to More

Bad customer service in Service Department .Did not take responsibility after making mistakes After car wash in service department, my car was scratched, They denied the mistake and turned ar .Did not take responsibility after making mistakes After car wash in service department, my car was scratched, They denied the mistake and turned around said that the scratches was pre-exists. More