Signature Mazda

Service Had my vehicle towed to your dealership after hours. I was contacted the next morning. The problem was quickly assessed and repairs were made. Picked Had my vehicle towed to your dealership after hours. I was contacted the next morning. The problem was quickly assessed and repairs were made. Picked my Mazda that evening. I was expecting to be without my car for a couple of days.Quite happy. More

tires I had a problem with my tires the balance was with a quick adjustment I was done and out in no time.thank you Sean I had a problem with my tires the balance was with a quick adjustment I was done and out in no time.thank you Sean More

very good The dealer agent is nice, answered all my questions and tried to solve all the problems I met since I don't have too much knowledge about car. Over al The dealer agent is nice, answered all my questions and tried to solve all the problems I met since I don't have too much knowledge about car. Over all the service was fine. More

Service is fine . Service was fine. Fixed issue with key fob ( battery adjusted ) - did not need to have re-programmed . Appreciate getting drive home while car wa Service was fine. Fixed issue with key fob ( battery adjusted ) - did not need to have re-programmed . Appreciate getting drive home while car was being serviced. More

Friendly and helpful The Richmond Mazda dealership and their team of staff did a great job ensuring that my vehicle was checked over properly and safely. Very friendly and The Richmond Mazda dealership and their team of staff did a great job ensuring that my vehicle was checked over properly and safely. Very friendly and helpful service staff. More

Very good I had been booked for a short oil change service, etc, but the service advisor said that since I was close to 48,000 km, we should try to do a full se I had been booked for a short oil change service, etc, but the service advisor said that since I was close to 48,000 km, we should try to do a full service. I asked about the time it would take and he said it would be completed by a certain time and my vehicle was actually finished a whole hour earlier than projected! This was marvellous as I had time constraints that day. Also, I just want to mention that I am pleased to see that you have an older female service advisor in that department. More

very good. Overservice is my concern because the dealer agent try to add more srvice everytime I service my car and I don't have too much knowledge about car. Overservice is my concern because the dealer agent try to add more srvice everytime I service my car and I don't have too much knowledge about car. More

Straightened things out. My service account said I only had 1 year of free service but when I initialled leases the car, was suppose to be 2 years, I showed him the msgs and h My service account said I only had 1 year of free service but when I initialled leases the car, was suppose to be 2 years, I showed him the msgs and he fixed it, I had also paid for 1 service due to previous service advisor not caring about my complaint. He credited my account for 1 minor service More

My recent service They had my go ahead to replace a component as part of my regular maintenance. They checked and said it did not need to be replaced yet. This demonstr They had my go ahead to replace a component as part of my regular maintenance. They checked and said it did not need to be replaced yet. This demonstrated their honesty and professionalism. I appreciated this and take it as yet another reason why I and my family are repeat customers. In a world in which so many over charge and provide poor service it is a relief and pleasure to have a fair and reliable place to take my car. More

Excellent Service Friendly, Professional, Informative. From the moment you book your appointment you are taken care of. During the service you are cared for, and well a Friendly, Professional, Informative. From the moment you book your appointment you are taken care of. During the service you are cared for, and well after you are questioned as to make sure everything was top tier. More