Signature Mazda

The customer service and attention to detail is outstanding. You feel appreciated and taken care of the minute you walk in the door. They have thought of everything to make the customer experience a comfortable You feel appreciated and taken care of the minute you walk in the door. They have thought of everything to make the customer experience a comfortable one. I appreciate the coffee, pastries offered. The magazines to read while waiting and even a tablet can be borrowed to watch your favorite Netflix show while waiting. Sean Lai is extremely helpful and explains everything that is going to happen with your service and what you can expect. he is a great representative for the company. More

Awesome Leasing Experience. Just renewed my third lease with Signature Mazda and could not be happier!! Kelly made the experience painless and the entire dealership makes you fee Just renewed my third lease with Signature Mazda and could not be happier!! Kelly made the experience painless and the entire dealership makes you feel welcome. More

Great and efficient the service staff was very knowledgeable and friendly. The problem with my car took extra time and didn’t charge me for all of it just to figure the p the service staff was very knowledgeable and friendly. The problem with my car took extra time and didn’t charge me for all of it just to figure the problem out. More

Endearing Service Person Corrine Hi, my name is Ken Berg...I currently own a 2006 Mazda 3 hatchback...I think it has close to 300,000 km and has had virtually now major problems.. La Hi, my name is Ken Berg...I currently own a 2006 Mazda 3 hatchback...I think it has close to 300,000 km and has had virtually now major problems.. Lately, though, the "check engine" light came on.. eventually an Oxygen sensor needed rep[acing... all good now.. Corrine was so awesome in explaining the options I could pursue about the car, if the light stayed on.. I am very comfortable with Corrine because she tells it like it is, but is a very polite way... So I just wanted to share this with Mazda... the next car I buy will definitely be a Mazda! Thank you !! Ken More

Great I had excellent treatment by the knowledgeable Assistant Manager. She explained everything clearly. The vehicle was quickly serviced and I appreciat I had excellent treatment by the knowledgeable Assistant Manager. She explained everything clearly. The vehicle was quickly serviced and I appreciated the good coffee and cookies. I chose not to have the car washed. $10 is to be given Th the Richmond Food Bank. I like that. More

Service was above reproach! It was evident at our last visit that Signature Mazda has been working very hard to deliver superior customer service. The service that we received fr It was evident at our last visit that Signature Mazda has been working very hard to deliver superior customer service. The service that we received from Sean Lal was above reproach. Give that man a raise! Looking forward to my new tires. More

Service experience Good service, listen to my concern and take it seriously! Keep it going!Good service, listen to my concern and take it seriously! Keep it going!Good s Good service, listen to my concern and take it seriously! Keep it going!Good service, listen to my concern and take it seriously! Keep it going!Good service, listen to my concern and take it seriously! Keep it going! More

Experience Sean Lal was very professional. While he seemed over the top at times he truly cares about his clients and does everything he can to provide top quali Sean Lal was very professional. While he seemed over the top at times he truly cares about his clients and does everything he can to provide top quality service. More

Mazda Service dept looks after us well We have always been satisfied with the service we received from Mazda since our purchase of our CX5 in 2014. it is clean, welcoming, supportive and t We have always been satisfied with the service we received from Mazda since our purchase of our CX5 in 2014. it is clean, welcoming, supportive and the staff are helpful. More

Professional and enjoyable. Donald was a great help in helping my fiance & I choose our new Mazda CX-3. The entire experience was professional and he seemed to really know all th Donald was a great help in helping my fiance & I choose our new Mazda CX-3. The entire experience was professional and he seemed to really know all the details about the car, helping us ease into its ownership! More