Signature Mazda
Richmond, BC
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1,946 Reviews of Signature Mazda
Thanks David David is helpful every time I come in for a service. He's friendly, polite, and willing to explain everything to me that's happening to my car. He is David is helpful every time I come in for a service. He's friendly, polite, and willing to explain everything to me that's happening to my car. He is also willing to do everything he can to make the experience better for the client. Great experience. More
Always a pleasure! The service representative went over everything and explained what they were doing, no pressure. They were on time and friendly. The waiting area is i The service representative went over everything and explained what they were doing, no pressure. They were on time and friendly. The waiting area is inviting. More
Car service Every aspect of the service experience was great, except the wait time. My booking was for 11am. I arrived at 10:45am, assuming I only had to drop off Every aspect of the service experience was great, except the wait time. My booking was for 11am. I arrived at 10:45am, assuming I only had to drop off my vehicle and return back to work in your shuttle . However, I was not able to leave for 1hr. The wait time to be called in and also waiting for the shuttle to arrive took a total of 1hr out of my work day. On the other hand, I’m very happy with the customer service, the updates via phone, the car service and the shuttle. Thank you More
Timely service. Car was ready before estimated time Delivered Sparkling clean and ready to go. Driven to appointment while car was being service and picked up right Car was ready before estimated time Delivered Sparkling clean and ready to go. Driven to appointment while car was being service and picked up right on time. More
Car purchase From the first time I walked into the dealership, until the the final time I drove away with my new car, the service was outstanding. Simon was always From the first time I walked into the dealership, until the the final time I drove away with my new car, the service was outstanding. Simon was always friendly, never pushy, and made my buying experience painless. I would definitely recommend buying a car from Simon and this dealership. More
Air conditioning repair I was able to bring my car in for a diagnostic to determine what caused the air conditioning not to work, the same day I phoned about the problem. I I was able to bring my car in for a diagnostic to determine what caused the air conditioning not to work, the same day I phoned about the problem. I was told that it may take a couple of hours to repair if the had the part. They completed work in 2.5 hours. They offer coffee and have a pleasant, clean waiting area. More
Regular maintenance - undertaken well This was a regular maintenance visit for our vehicle that included a winter-to-summer tire swap. Everything was explained beforehand, including the co This was a regular maintenance visit for our vehicle that included a winter-to-summer tire swap. Everything was explained beforehand, including the cost of the services. The vehicle was serviced and available on time - no surprises - and we received prompt notification the vehicle was ready via a call from our service representative. Service was courteous and friendly. Can't ask for much more. More
Service My car was ready in time. The girl from service center was really friendly and helpful and I got a call from her that my car is ready. My car was ready in time. The girl from service center was really friendly and helpful and I got a call from her that my car is ready. More
Excellent experience Warm welcome by the staff and knowledgeable on products. The dealer location is convenience located which serve my need. I would recommend signature M Warm welcome by the staff and knowledgeable on products. The dealer location is convenience located which serve my need. I would recommend signature Mazda to my friend. More
Excellent service! Alice's personable approach and sunny disposition made our experience at Signature Mazda one of a kind! She has gone above and beyond in accommodatin Alice's personable approach and sunny disposition made our experience at Signature Mazda one of a kind! She has gone above and beyond in accommodating our needs. More