Signature Mazda
Richmond, BC
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1,946 Reviews of Signature Mazda
Service visit I was due for a larger annual service; however, when reviewing my mileage and service record, it was discovered that there was some further work neede I was due for a larger annual service; however, when reviewing my mileage and service record, it was discovered that there was some further work needed. David worked with me to identify the most important aspects to have done and we postponed the rest. Once work began, it was discovered that my rear suspension also needed to be fixed resulting in an even higher bill. I gave David a number to work with and advised him to see what he could complete within that budget. He worked with the parts and service managers to discount as much as they could on the various services taking into account that I have been their customer for 15 years now. Happy about the bill..no but thrilled compared to what it could have been and with the overall service! More
Convenient and fast. I got a flat tire Friday night and put the spare on. Saturday morning I called Mazda, as I had the vehicle protection plan that covers flat tires. T I got a flat tire Friday night and put the spare on. Saturday morning I called Mazda, as I had the vehicle protection plan that covers flat tires. They managed to fit me in at 2pm, and had fixed my tire by 315pm. I was very appreciative because I needed the full use of my car the next day. More
Car servicing Brought car in for servicing, staff was derailed, friendly and informative. Estimates of servicing time and costs were well provided, costs were reaso Brought car in for servicing, staff was derailed, friendly and informative. Estimates of servicing time and costs were well provided, costs were reasonable. Would highly recommend for future clients More
Power steering repair This was an expensive repair. I appreciated the trouble Larissa took to go over what was involved and how long it would take. (I did not get the name This was an expensive repair. I appreciated the trouble Larissa took to go over what was involved and how long it would take. (I did not get the name of the person who took care of me when I picked up the car. But she also explained things in detail.) I had excellent service from your driver, Richard, to my home and back again to the dealership. More
A++ all the way! Couldn’t have asked for better. Car was taken in and completed on time, staff were courteous and professional. Another great experience at Signature M Couldn’t have asked for better. Car was taken in and completed on time, staff were courteous and professional. Another great experience at Signature Mazda! More
Excellent customer service Since we made our first entrance to the dealer the atmosphere is pleasant and very relaxed at the same time sophisticated and you can tell Justin knew Since we made our first entrance to the dealer the atmosphere is pleasant and very relaxed at the same time sophisticated and you can tell Justin knew from top to bottom how to lead us to our best choice based on our needs. We loved the experience as at no point we felt pressured by the sales team and that is very re-assurance as speak highly about the brand when a sales rep is not trying to get you to buy what they are selling ( pushing you) More
Highly Recommended We bought two GX5-GTs. The Sales and Business staff where professional and courteous. They had exceptional knowledge of their products. We where int We bought two GX5-GTs. The Sales and Business staff where professional and courteous. They had exceptional knowledge of their products. We where introduced to the Service staff and we will have a GX5s serviced there. More
Professionalism all the way From the moment you walk in to Signature Mazda, there is a feeling of service offered by all staff. All questions and/or requests are completed with t From the moment you walk in to Signature Mazda, there is a feeling of service offered by all staff. All questions and/or requests are completed with the utmost professionalism with customer satisfaction foremost on their minds. More
First service at this location No issues, wifi was good to do work, shuttle was offered to take me while I waited. Took exactly as long as I was told. No issues, wifi was good to do work, shuttle was offered to take me while I waited. Took exactly as long as I was told. More
PROFESSIONAL AND EXCELLENT THANK YOU ALICE AND STACY, AS YOUR PROFESSIONAL AND EXCELLENT SERVICE, ALL MY FAMILY MEMBER REALLY ENJOY THIS NEW CAR. IT IS REALLY GOOD IMPRESSION OF THANK YOU ALICE AND STACY, AS YOUR PROFESSIONAL AND EXCELLENT SERVICE, ALL MY FAMILY MEMBER REALLY ENJOY THIS NEW CAR. IT IS REALLY GOOD IMPRESSION OF YOU, THANKS ALICE AND STACY. More