Signature Mazda

Quick, no-nonsense sale My approach to car buying is based on doing extensive research ahead of time, forming an opinion about what I"m willing to pay and negotiating hard to My approach to car buying is based on doing extensive research ahead of time, forming an opinion about what I"m willing to pay and negotiating hard to achieve that price. If that isn't you, then this review will probably not be much use. Have been the prime behind two purchases from Signature Mazda in the past 6 months - once for a friend and once for my daughter. My friend was purchasing a brand new car. I found that Signature was the only dealership willing to even return my calls after I told them what I wanted to pay. My salesman was very no-nonsense and focused on how to make the deal work - and he did. Three other salespeople at other dealerships didn't follow up after my offer. For this, I take my hat off to Signature. Last week bought a 2016 CX-5 for my daughter. Creampuff of a car, 30,000 km on it, with every option offered. Wanted to drive a hard bargain, but the sales guy was pretty direct - he pointed out that this car was in such excellent shape that he was going to be able to sell it at a decent profit margin, and couldn't discount it to the level I was requesting. Very honest, very straightforward - and at the end of the day, I decided I wanted that particular car and paid more than I wanted to. But I did it with full information and a very transparent salesman... Signature took care of buffing out a couple of minor scratches in the clear coat, arranging shipping to my daughter in Calgary and a whole host of other things I requested. Very pleased with their service. More

Excellent Staffs were all very kind and patience. Showed excellent respect to their clients. Very efficient with luxurious ambience. Will for sure return for Staffs were all very kind and patience. Showed excellent respect to their clients. Very efficient with luxurious ambience. Will for sure return for future use. More

Excellent service and follow up I have been coming Mazda for over 5 years and it has always been a pleasant experience. The service team always looks out for me and keeps me posted o I have been coming Mazda for over 5 years and it has always been a pleasant experience. The service team always looks out for me and keeps me posted on the progress of the car. They never push any sales on me and are very frank about what needs to be done. More

Nice staff, perfect service. Kelly Wei helped me to book meeting match my schedule, and she assigned co-worker support to building in parts and navigation inside my new car. Kelly Wei helped me to book meeting match my schedule, and she assigned co-worker support to building in parts and navigation inside my new car. More

Mazda service experience Thursday October 25, 2019 Friendly, helpful, organized - prior to work done, reviewed what would be done & the price & time involved - estimated time was close to actual & at t Friendly, helpful, organized - prior to work done, reviewed what would be done & the price & time involved - estimated time was close to actual & at the end work done was reviewed, explained & findings were explained as well. Upon returning home there have not been any extra rattlings or odd noises which can sometimes happen if parts are not properly screwed back on etc. More

Fast & Efficient The setice people said it would be a wait to get our vehicle into service. It was busier than usual but we got in quicker and the service was complet The setice people said it would be a wait to get our vehicle into service. It was busier than usual but we got in quicker and the service was completed faster. It was appreciated that they told us a proper estimated time and then we were pleasantly surprised. He also answered my husband’s questions. More

love the dealership hate this dealerrater tool once again, i am submitting a review that will probably be rejected, thus wasting my efforts, this feedback too is quite poor. which is unfortunate as once again, i am submitting a review that will probably be rejected, thus wasting my efforts, this feedback too is quite poor. which is unfortunate as the dealership is great, great service, great people More

Vehicle Upgrade made easy! Working with the sales department, and the staff from the sales department, made upgrading to a new 2018 Mazda 3 Sport easy and enjoyable! They, (the Working with the sales department, and the staff from the sales department, made upgrading to a new 2018 Mazda 3 Sport easy and enjoyable! They, (the sales staff), were helpful and accommodating in getting me, what I felt was a fair deal all around. The service staff were equally as helpful in getting the new vehicle ready! Overall, a very good experience!! More

Extremely helpful staffs kelly was very helpful when I confusion what car to buy. she offered me to test drive a couple cars. she gave me many options as to what I should be kelly was very helpful when I confusion what car to buy. she offered me to test drive a couple cars. she gave me many options as to what I should be looking forward when purchasing a new car. Great service from Kelly and thank you for helping me get a brand new car! More

Always great service. I had a warning light come on in my car. When I looked in the manual it said tire pressure sensor. So I took my car to a gas station to check the air I had a warning light come on in my car. When I looked in the manual it said tire pressure sensor. So I took my car to a gas station to check the air in the tires. One tire was very low. I filled it up and went home. Early the next morning I called the dealership & left a voicemail with service for an appointment to check the car as the warning light was still on. I said I would be in school after 9am, but could come after 1pm for an appointment. They called back when I was away from the phone, left a voicemail confirming the appointment & said to only call back if I needed to cancel. This was so helpful to me. When I arrived for my appointment, everyone was friendly and helpful as always. My tire ended up having two punctures, which they promptly fixed and I was on my way quickly. It was the service from Mazda that impressed me from my first visit to the showroom & it continues with each interaction I have with the dealership. More