
Signature Mazda
Richmond, BC
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2,025 Reviews of Signature Mazda
Was given back vehicle at promised time. However upon inspection of the work done, some of the problems are still present and not resolved. Also, when they were replacing the rear door han However upon inspection of the work done, some of the problems are still present and not resolved. Also, when they were replacing the rear door handles, part of my protection film was damaged. More
I brought my car in for an oil change and new battery. The inspection showed a few items that needed attention and the issues and reasons were clearly explained and I never felt like I was being pressured The inspection showed a few items that needed attention and the issues and reasons were clearly explained and I never felt like I was being pressured or upsold . Very professional, informative and friendly service advisor . More
Very helpful in purchasing my new vehicle. Friendly and easy to speak with. Jeffrey answered all my questions and found all the information I requested Friendly and easy to speak with. Jeffrey answered all my questions and found all the information I requested More
The service team is super professional. They schedule via text which is feet and send reminders for service that is due a couple of weeks ahead. They have a video live feature of the servic They schedule via text which is feet and send reminders for service that is due a couple of weeks ahead. They have a video live feature of the service and technician explaining things And they offer a nice lounge area to work out of while we wait. More
Went in to check on my alarm going off randomly. Didn't really get much back other than needing a trunk part change. So I was charged with $500 after tax for diagnostics. Then they rushed to put my Didn't really get much back other than needing a trunk part change. So I was charged with $500 after tax for diagnostics. Then they rushed to put my car back together because they didn't know I was coming to pick it up, but I called earlier to tell them I was going to pick it up. As they were rushing the crushed the inside part of my trunk and now I need to get a new piece replaced. I hope I'm not paying for it because that was a never a problem when I went in for my car inspection. More
What I like about Signature Mazda is that they actually follow the service plan, their technicians actually inspect parts - even if disassembly is required (unlike others that just look at it) and they tre follow the service plan, their technicians actually inspect parts - even if disassembly is required (unlike others that just look at it) and they treat me with respect keep open and clear communication throughout the process. Lending a car while mine goes through a longer service is also a very nice touch. More