Sherwood Park Dodge Chrysler Jeep Ltd

I initially heard the disturbing noise during the first week I owned the vehicle. I spoke to the sales manager about it and he lent me a loaner vehicle for several days while the dealships mechanics checke week I owned the vehicle. I spoke to the sales manager about it and he lent me a loaner vehicle for several days while the dealships mechanics checked for the issue after purchase. They claimed there were no issues with the vehicle I had just purchased and said the noise was probably nothing to worry about. I drove for 3 years with the noise continuing to be more prevailant just to find that after removing a protective plate from the undercarrage that my KDSS sway bar accumulator was making the noise I had been hearing since purchasing the vehicle. The condition of the accumulator is terrible and I find it hard to believe that their mechanics didnt notice the state this was in when it was sold to me. In any case, I was never informed of any major issues with this vehicle upon purchase which is why I feel I was sold a vehicle based on false pretenses. I have attached a photo to this email of my accumulator and then another of what it should look like. I am hoping the work with me on fixing this issue but I have not recieved a phone call back after speaking to the new sales manager "Sven". He informed me that the service manager would reach out to me but I have not heard from anyone as of yet. I may reach out to AMVIC in the meantime. More

The dealership was great. When I first walked in the receptionist introduced herself to me and called the salesman up. The manager was great making sure I was comfortable an When I first walked in the receptionist introduced herself to me and called the salesman up. The manager was great making sure I was comfortable and the financing was easy. The salesman (Prem) was great. We went through the vehicle , test drove it and he showed me all the features More

All I can say is never again. From charging my credit card with OUT my premission to out right being bullied by sales manager and general manager. I had requested them to b From charging my credit card with OUT my premission to out right being bullied by sales manager and general manager. I had requested them to bring a vehicle in and gave a small deposit. Never signed anything, the vehicle landed, I called my insurance company to get a estimate and was floored by how much the annual fee was went and looked at the truck, beautiful truck however way to much on insurance. So I backed out. I sent a text to the sales manager saying I am backing out and to keep my small deposit. Then The crap show started. Sales manager saying it costed him more to bring the vehicle here, etc. again I remind you I have not signed anything. With in a few hours of that message I noticed 3 transactions on my credit card all from that dealership. Totaling thousands not a few dollars. I called general manager next morning and was told he would review everything and then get back to me and he did. Saying all calls are recorded. I said yes within the dealership not on there private cell phones. Anyway long story short I was basically given an ultimatum saying you either buy a vehicle you like and your money would be refunded to you or you walk away and we keep your deposits. I contacted AMVIC, etc. was advised they would look into it. I ended up buying a vehicle from them not because I really liked the vehicle but because I wanted my money back. There are other details of this overall situation that I am not writing however the basic details and information are there. Even have text messages threads. Would never buy from these unprofessional service company. Literally breaking the law, lying, bullying etc. More

Had an amazing experience dealing with Rick, Rob, and TJ. They set my family up and went the extra mile to make sure we got exactly what we needed and wanted for the right price and right deal. They will hav They set my family up and went the extra mile to make sure we got exactly what we needed and wanted for the right price and right deal. They will have all of my future business, highly recommend this dealership. More

Worked with cydney to secure a Jeep Grand Cherokee. She was amazing to deal, made it super easy and convenient to make the deal while working out of town. She really went above and beyond. She was amazing to deal, made it super easy and convenient to make the deal while working out of town. She really went above and beyond. More

I recently purchased a Dodge Grand Caravan at Sherwood Dodge and Bill Newbiggen was our salesman. He was the best sales guy I’ve ever met. Very respectful of our needs and out budget. I would definitely r Dodge and Bill Newbiggen was our salesman. He was the best sales guy I’ve ever met. Very respectful of our needs and out budget. I would definitely recommend him to miss you friends. More

Sales guy was great , the rest of the experience was completely awful and I will never deal with Sherwood park Dodge again completely awful and I will never deal with Sherwood park Dodge again More

I worked with Donnie on getting into a new grand caravan. He was great to deal with and helped us get into the van quickly and was very cooperative with us He was great to deal with and helped us get into the van quickly and was very cooperative with us More

Overall, my experience with Jashan Panesar at Sherwood Dodge was exceptional. His professionalism, friendliness, and expertise made the car-buying process smooth and enjoyable. I highly recommend Jashan P Dodge was exceptional. His professionalism, friendliness, and expertise made the car-buying process smooth and enjoyable. I highly recommend Jashan Panesar to anyone looking for a vehicle! More