Sherwood Park Chevrolet - Service Centre
Sherwood Park, AB
258 Reviews of Sherwood Park Chevrolet - Service Centre
Took my car in for new coilover strut replacement. At the service counter, David was fantastic. He provided timely updates and was a pleasure to deal with. As for the work that Kenny performed on my c At the service counter, David was fantastic. He provided timely updates and was a pleasure to deal with. As for the work that Kenny performed on my car and his attention to detail, that was some "top drawer" work. Many thanks to all involved with dealing/working on my car. More
I have been 100% happy with Sherwood Park Chevrolet! From purchasing both my 2022 HD3500 and my 2024 Blazer from David Derejko to the service I have received after purchase. This last visit for wheels, From purchasing both my 2022 HD3500 and my 2024 Blazer from David Derejko to the service I have received after purchase. This last visit for wheels, tires, mud flaps and required maintenance went great. A huge thank you to Lawrence Little, David Derejko and Lynn Dear. I would highly recommend this dealer to anyone! More
I was sold an absolute lemon, then promised the service department would help me out (they did not) the vehicle i bought needs a whole new engine and I'm sure they new about this because the old codes on i department would help me out (they did not) the vehicle i bought needs a whole new engine and I'm sure they new about this because the old codes on it were there when they would have had it. On top of that the day I bought it I had to take it back as the sun roof would not closed. It eats oil like no tomorrow, the passenger side doors both jammed and the dealership reluctantly fixed those. The more people I talk to the more I see what a terrible business this is.they have refused to do anything to help with this fiasco of a vehicle. I've tried and tried to get help from them and they refuse. I have had this vehicle about 9 months. They wouldn't take it back even within the first 2 weeks. They lied about how the financing works and the warranty. Really terrible experience. More
We were fully satisfied with the way our vehicle was dealt with! Thank you and we will deal with you again! dealt with! Thank you and we will deal with you again! More
Went in for new tires Lawrence was great got the tires in quickly , faith and Lynn were awesome to deal with . in quickly , faith and Lynn were awesome to deal with . More
They don't understand the requirements and offer you unnecessary repairment. Takes all the day. Come on, who has all the day? unnecessary repairment. Takes all the day. Come on, who has all the day? More
Amazing service and staff. Always easy to deal with and get my vehicle back in a timely matter Always easy to deal with and get my vehicle back in a timely matter More
Had to bring my truck in for repairs. They got it in right away and went through each problem as they arose. Would recommend them to anyone They got it in right away and went through each problem as they arose. Would recommend them to anyone More
Very professional welcoming service they addressed the issues followed up explained the entire process. And was very organized when it came to providing a rental vehicle issues followed up explained the entire process. And was very organized when it came to providing a rental vehicle More
Two Amazing Experiences! ! Sherwood Park Chevrolet turns lemons into lemonade!!! A year ago, I took my Corvette to Sherwood Park Chevrolet (SP Chevrolet) and I had an amaz ! Sherwood Park Chevrolet turns lemons into lemonade!!! A year ago, I took my Corvette to Sherwood Park Chevrolet (SP Chevrolet) and I had an amazing experience!! It was so good I posted a review on this webpage. Fast forward to this year when my corvette overheated. Although I live in the west end of Edmonton, I took the car all the way back SPChevrolet and I am so glad I did! What started out as a simple thermostat replacement got more complicated when they also found a radiator leak. I did not understand why or how this happened. I spoke with Faith, my Service Advisor, and she understood my concerns. She also understood my concerns were outside the scope of her job. She wisely suggested I talk to Shauna, the service manager. I left Shauna a message and she called me back within an hour. I was worried and I really appreciated Shauna’s quick response. Shauna listened to my concerns and promised to look into it right away and she did! Shauna spoke to the service manager, bird dogged what was happening with my Corvette and called me multiple times to keep me informed and to check-in. Faith called me with a service update and explained how the stuck thermostat caused the radiator to leak and why I needed a new radiator. She also let me know that Shauna said SPChevrolet would cover the cost of the radiator. I was so grateful but I don’t know much about cars and I wanted to check with a friend. Faith totally understood and was happy to let me get a second opinion. They were right and I needed a new radiator! Faith let me know they had to order the radiator, which could take up to 8 days. I could not wait 8 days because my mother is palliative and I visit her every night. To rent a car would cost $65 a day, which I could not afford. I asked Faith to ask the service manager if I could just drive my Corvette to and from the hospital while we waited for the radiator to come in. Faith asked me to hold and the kindness continued. While I was holding, Faith spoke to Shauna and Shauna arranged for SPChevrolet to pay for the rental. I was overwhelmed and so grateful but I did not have any way to get to Budget rent-a-car. Faith said no problem they would arrange for an Uber at their cost. Can you believe it? I was so impressed and grateful for their expertise and generosity but especially with their kindness. Every step of the way, Faith and Shauna listened to my concerns, understood where I was coming from and went out of their way to help me. When life threw me lemons, SPChevrolet turned those lemons into lemonade! That is two amazing experiences involving different people at SPChevrolet. I don’t believe that is a coincidence. I believe amazing customer service from amazing people is part of who SPChevrolet is and that is why I will continue to drive all the way across town to get my car serviced at SPChevrolet. Thank you Faith and Shauna and thank you SPChevrolet! More