
Sherwood KIA
Edmonton, AB
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173 Reviews of Sherwood KIA
We got a 2021 qashqai from here. It is a good vehicle, but the rep switched and baited us. He changed the payment terms without letting us know. Just beware. They also checked It is a good vehicle, but the rep switched and baited us. He changed the payment terms without letting us know. Just beware. They also checked my partner's credit 4 times, and now it's flagged. I am unsure how many times they checked mine. Their behaviour is disgusting and malicious. the financial manager called and said he would help, but after a long phone call, he did absolutely nothing. waste of time and money. if you need a loan and have credit issues. DO NOT GO HERE. they will offer to help, but in the end, they will just make it worst for you. More
Absolutely fantastic, everyone at the dealership was fully engaged and provided full support on everything we asked for. Highly recommend taking a visit when searching for a vehicle. fully engaged and provided full support on everything we asked for. Highly recommend taking a visit when searching for a vehicle. More
I needed my automatic window switch replaced as mine was working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the convers working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the conversation friendly, while still professional. She is an asset to the company. Although Laurie was “doing her job”, I like to refer to her as my friend. Oh yeah, the service was great too! 🙂 More
Great customer service today from Sheldon and team. Sheldon checked me in and out and went over everything with me on my service inspection. Good experience. Sheldon checked me in and out and went over everything with me on my service inspection. Good experience. More
Had 2 Kia Sedona in 6 years with blown engines lost about $ 15000 on the first one and have 163000 km on a 2017 Kia Sedona that had all the proper maintenance had only $4800 left owing on the loan and about $ 15000 on the first one and have 163000 km on a 2017 Kia Sedona that had all the proper maintenance had only $4800 left owing on the loan and engine blew again. Was told it would cost $24000 for Kia to replace an engine. Was told my Van was now only worth $3000 and I would have to cover the $1800 left owing plus the cost of the used sportage I was looking at. Was made to feel like they were doing me a favour. No help from Kia for the blown engines in either van. Will never buy another Kia product again. Had been a customer of Kia since 2004 was my 5th Kia. Never Again! More
Amin and Robbie were very helpful and the managers thanks for the amazing help! It was my first time buying a new car and everyone was so helpful with whatever questions I had Thanks Amin for getting me a for the amazing help! It was my first time buying a new car and everyone was so helpful with whatever questions I had Thanks Amin for getting me a great vehicle You are super awesome! More
Great customer service. The crew there is excellent and patient. Bought our first Kia there 11 years ago and still the same culture and focus on the customer. The crew there is excellent and patient. Bought our first Kia there 11 years ago and still the same culture and focus on the customer. More
Third purchase from Kia Sherwood and couldn’t be more thrilled with my 2023 Kia Sportage. From Amin guiding me along the way and providing updates on the progress of ordering and figuring out trim level thrilled with my 2023 Kia Sportage. From Amin guiding me along the way and providing updates on the progress of ordering and figuring out trim level details (for a vehicle not yet in production and I had only seen preliminary reviews of it’s US cousin previewed at car shows) , to Scott (sales manager) ensuring we were being well looked after from start to finish, to Rob and Robbie in finance having things lined up in advance and making the financing easy, we had another great experience. Amin is super patient with my questions and concerns and goes the extra mile to explain the options and details. We also received top dollar for our trade in every time which makes it so much easier to take the leap and purchase a new car. I could not find another car that even came close in options and style in this price range and have become a dedicated Kia owner. More