
Sherwood Honda
Sherwood Park, AB
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132 Reviews of Sherwood Honda
went to look at a truck, made an appointment, drove for an hour to see it...truck wasnt there, more recently looked at a minivan for the wife, said they would put it through the shop, then call us...no pho an hour to see it...truck wasnt there, more recently looked at a minivan for the wife, said they would put it through the shop, then call us...no phone call or message, then sold it...disappointed in there customer service.. would recommend to buy elsewhere as they are just a waste of time. the owner was laughing about it. More
Do not buy used car from Sherwood Honda! The car we bought is a complete lemon. There are so many things wrong with it when we were guaranteed a good working car. The air condition w The car we bought is a complete lemon. There are so many things wrong with it when we were guaranteed a good working car. The air condition was broken when we bought it, and the system plugged with old leaves. The oil level was dangerously low. Headlight burnt out within a few weeks. The dashboard is completely glitchy. And we've only had a this car for a couple months and now there's nothing they’ll do about it. We've reached out to them on multiple occasions and we even got diagnostics done in their shop but then they completely ghosted us. If you want a used car you can rely on don't shop here! More
I recently bought a 2019 Nissan rogue, I'm living it! Alvin and Jesse were great to deal with and very energetic and fun. Very knowledgable as well. I will definately recommend Alvin to my friends! Alvin and Jesse were great to deal with and very energetic and fun. Very knowledgable as well. I will definately recommend Alvin to my friends! More
Recently bought a civic from here, Excellent service and people, Dennis made my experience in this dealership 10 times better, he was knowledgeable and professional. people, Dennis made my experience in this dealership 10 times better, he was knowledgeable and professional. More
I had gotten 2 vehicles from Sherwood Honda in the past 3 years, the staff was super helpful and knowledgeable about their vehicles each time. The first car I got was great but became too small so I wanted t years, the staff was super helpful and knowledgeable about their vehicles each time. The first car I got was great but became too small so I wanted to switch to an SUV 3 years later, the sales team was so helpful with the purchase. More
Book an appointment for an oil change. Was early , but the person whose appointment was after mine was looked after first. Sat for 3 1/2hrs for an oil change. As usual they told my wife ou Was early , but the person whose appointment was after mine was looked after first. Sat for 3 1/2hrs for an oil change. As usual they told my wife our extended warranty was no good and told her she requires $5600 in repairs. Nothing wrong with the vehicle just a dishonest dealership trying to take advantage of a woman and rip her off. Will never step foot in this dealership again. They are dirty and disgusting. Treated her as if her time meant nothing. More
I traded in my 2015 scion frs for a 2019 Nissan 370z. Love the car but not happy with how they handled the situation. When I picked up the car the keyless entry didn’t work. We all thought a dead battery Love the car but not happy with how they handled the situation. When I picked up the car the keyless entry didn’t work. We all thought a dead battery in the fob would be the fix. Wrong. They sent me over to Sherwood Nissan to get them to fix it and that Sherwood Honda would front the bill. After I received the final bill with was 716$ they told me they were only going to pay 400. When I spoke to the sales manager about the situation it seemed like he didn’t car cuz I was still able to drive the car with removing the key and inserting it into the door the unlock the car and insert to fob into the fobussy, his words “ I don’t see the big problem you can still get into the car and drive it right “. On the bill of sale states “ keyless entry “. I would like the remaining amount as it put myself into a situation with my family having to borrow money. When I drove the car away I had 76km to empty. Had to immediately go get gas. The next day my window washer fluid was also empty. Do they even care about customer service. With my experience I don’t think they care at all. They just want to take the car and shut up.. Ps, my friend bought a Subaru STI from them and the engine blew up a month later screwing him over. DONT BUY CARS FROM HERE More
This is the 4th new vehicle we purchased from Sherwood Honda. The first 3 purchase experiences were good, that is why we kept coming back. The service was also satisfactory. The latest purchase and servic Honda. The first 3 purchase experiences were good, that is why we kept coming back. The service was also satisfactory. The latest purchase and service experience was a sad departure from the first 3. The sales process was high pressure and confusing, and the service department's integrity with respect to our trade in was questionable. In discussing our concerns with management staff, we received nothing but condesending platitudes and no assistance what so ever. In my opinion, Sherwood Honda, which used to be a good place to do business, has turned into a dealership rife with high pressure tactics, questionable integrity and lack of customer service. How sad, and so very disappointing. Be very cautious in any dealings with Sherwood Honda. More