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Shaw GMC Chevrolet Buick
Calgary, AB
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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424 Reviews of Shaw GMC Chevrolet Buick
February 26, 2014
I recently ran into some issue with my leased Silverado from Shaw and because of extended warranty purchase , brought it to Shaw to get it serviced. I had purchased a vehicle and leased this truck through from Shaw and because of extended warranty purchase , brought it to Shaw to get it serviced. I had purchased a vehicle and leased this truck through Shaw and came away with a bad taste in my mouth as the customer service wasn't great... I had resolved to take my business to another dealer when the lease with up. This all changed when I met with Myranda Cook - Service Advisor at Shaw, she took excellent care of me and my vehicle and got it all organized quickly and professionally. This excellent customer service experience has changed my mind on where I will purchase and lease in the future. Thank you Myranda - excellent job, better person! More
by ewan
February 18, 2014
We actually bought 2 new vehicles , they were very professional and very helpful , not pushy in anyway , it was a great experience felt like I was talking to old friends . professional and very helpful , not pushy in anyway , it was a great experience felt like I was talking to old friends . More
by TonyOrr
Employees Worked With
Himanshu Tadiparty, Gord Betts, Charles Enns
February 13, 2014
I have brought a number of vehicles to Shaw for service over the past few years. Staff have always been friendly and helpful, however more importantly, Shaw staff have worked very hard to resolve some diff over the past few years. Staff have always been friendly and helpful, however more importantly, Shaw staff have worked very hard to resolve some difficult issues. The technical knowledge of staff along with ongoing persistence have resulted in positive results I've not seen from other dealerships. As a customer I believe that my standards for expected for overall service satisfaction are quite high and in the past have not been met by many service agencies. I do not hesitate to use Shaw as a service provider. One of the shop foremen (Matt) has worked diligently with the service technicians to make sure all my problems have been addressed. Most recently I had taken in a Buick Enclave with a power steering noise, air bag lamp, front end clunk intermittent navigation radio and a power seat that jerked quite sharply with any fore/aft movement. These problems have now been resolved. Thanks! More
by ddalder
Employees Worked With
Donna Rogers
February 08, 2014
Great customer service. Listened to the problem and were very co-operative in trying to figure out the problem. Quality of work so far so good. Shuttle service is good. The labor charges were nominal. A very co-operative in trying to figure out the problem. Quality of work so far so good. Shuttle service is good. The labor charges were nominal. All in all a warm experience in this cold weather. More
by sidbas
February 07, 2014
I had a great experience dealing with Shaw GMC. I had previously been told that my truck needed a new engine, but after talking to Scott in parts, he was not convinced. After reviewing the bulletins and previously been told that my truck needed a new engine, but after talking to Scott in parts, he was not convinced. After reviewing the bulletins and checking my VIN and scan codes, he spoke with his techs and told me that they were not convinced either. So, crossing my fingers, I had the truck towed in for service. When I got the call from Myranda that it only needed a new cylinder head, I was stoked. She was friendly, straight forward and spoke in lamen's terms regarding the work to be done. The tech ended up having to go back in after installation and adjust the timing - which I wasn't charged for (thank you!!). And after a 3 month hiatus, my truck and I are back on the highway and for a fraction of the price I thought I was going to have to pay! I couldn't be happier and that's all thanks to Scott, Myranda and the techs at Shaw GMC. You guys are beauts! More
by whydoihavetomakeanaccount
January 31, 2014
Very pleased Shaw worked with me to correct a problem with my vehicle caused by another company! They went through great lengths and multiple visits and demonstrated patience throughout. with my vehicle caused by another company! They went through great lengths and multiple visits and demonstrated patience throughout. More
by Everwillow
Employees Worked With
Al Pickering
January 31, 2014
Being in the service industry myself, it's nice to deal with a person that is will to go the extra km to get it done right the first time.i hope that i keep getting this kind of service at Shaw. deal with a person that is will to go the extra km to get it done right the first time.i hope that i keep getting this kind of service at Shaw. More
by mwiebe
January 31, 2014
I had gone to a number of dealers and they were either unable to help or unable to help within a reasonable budget with a seat repair and some engine work. Stephanie took me through a number of options, n unable to help or unable to help within a reasonable budget with a seat repair and some engine work. Stephanie took me through a number of options, never upsold me and kept me informed of what was happening. She provided a rental car for the entire time and was as careful as I was about costing parts. More
by bmcasey1
January 31, 2014
Dealing with Ms. Murray was great. On time on par quite happy with service dept for once. Would come back for service and recommend based on Stefanie's attitude. :) happy with service dept for once. Would come back for service and recommend based on Stefanie's attitude. :) More
by Dobbin2010
