Shaw GMC Chevrolet Buick

Compliment for Sean Spriggs My experience when buying my new GMC Sierra was the best ever, Sean Spriggs was very Informative and helpful, he listened to what I was interested in My experience when buying my new GMC Sierra was the best ever, Sean Spriggs was very Informative and helpful, he listened to what I was interested in and found the right one for us, He also made sure all of my questions were answered in complete detail, he then drove us to see the new vehicle and was such a pleasant person to be with, Showing us the vehicle and explaining all the different things it could do was so very helpful. If I ever buy a new vehicle I will be sure to call Sean for his help and if I know anyone who is looking for a new vehicle I will be sure to give them Sean's name and number and tell them he is the best salesman for the job. More

Thanks for the Chev!! Sean, Jamie, and all at Shaw. Thanks for the great experience on the purchase of my new 2014 Chevrolet 1500 "lifted"! I absolutely love it although Sean, Jamie, and all at Shaw. Thanks for the great experience on the purchase of my new 2014 Chevrolet 1500 "lifted"! I absolutely love it although it was tough to see the Hummer go I am so happy with my purchase! More

Rob was very friendly and called me all throughout the day to tell me how the car was coming along. And they installed the pink hubcaps on my car for free day to tell me how the car was coming along. And they installed the pink hubcaps on my car for free More

Lisa was excellent. She made sure I was very satisfied with my needs and even went further to ask questions I was not expecting. Wonderful! with my needs and even went further to ask questions I was not expecting. Wonderful! More

I recently ran into some issue with my leased Silverado from Shaw and because of extended warranty purchase , brought it to Shaw to get it serviced. I had purchased a vehicle and leased this truck through from Shaw and because of extended warranty purchase , brought it to Shaw to get it serviced. I had purchased a vehicle and leased this truck through Shaw and came away with a bad taste in my mouth as the customer service wasn't great... I had resolved to take my business to another dealer when the lease with up. This all changed when I met with Myranda Cook - Service Advisor at Shaw, she took excellent care of me and my vehicle and got it all organized quickly and professionally. This excellent customer service experience has changed my mind on where I will purchase and lease in the future. Thank you Myranda - excellent job, better person! More

We actually bought 2 new vehicles , they were very professional and very helpful , not pushy in anyway , it was a great experience felt like I was talking to old friends . professional and very helpful , not pushy in anyway , it was a great experience felt like I was talking to old friends . More

I have brought a number of vehicles to Shaw for service over the past few years. Staff have always been friendly and helpful, however more importantly, Shaw staff have worked very hard to resolve some diff over the past few years. Staff have always been friendly and helpful, however more importantly, Shaw staff have worked very hard to resolve some difficult issues. The technical knowledge of staff along with ongoing persistence have resulted in positive results I've not seen from other dealerships. As a customer I believe that my standards for expected for overall service satisfaction are quite high and in the past have not been met by many service agencies. I do not hesitate to use Shaw as a service provider. One of the shop foremen (Matt) has worked diligently with the service technicians to make sure all my problems have been addressed. Most recently I had taken in a Buick Enclave with a power steering noise, air bag lamp, front end clunk intermittent navigation radio and a power seat that jerked quite sharply with any fore/aft movement. These problems have now been resolved. Thanks! More

Great customer service. Listened to the problem and were very co-operative in trying to figure out the problem. Quality of work so far so good. Shuttle service is good. The labor charges were nominal. A very co-operative in trying to figure out the problem. Quality of work so far so good. Shuttle service is good. The labor charges were nominal. All in all a warm experience in this cold weather. More

Kept me up to date with the progress of the work and explained any options I had. Very friendly and willing to fit in around my time frame. explained any options I had. Very friendly and willing to fit in around my time frame. More

I had a great experience dealing with Shaw GMC. I had previously been told that my truck needed a new engine, but after talking to Scott in parts, he was not convinced. After reviewing the bulletins and previously been told that my truck needed a new engine, but after talking to Scott in parts, he was not convinced. After reviewing the bulletins and checking my VIN and scan codes, he spoke with his techs and told me that they were not convinced either. So, crossing my fingers, I had the truck towed in for service. When I got the call from Myranda that it only needed a new cylinder head, I was stoked. She was friendly, straight forward and spoke in lamen's terms regarding the work to be done. The tech ended up having to go back in after installation and adjust the timing - which I wasn't charged for (thank you!!). And after a 3 month hiatus, my truck and I are back on the highway and for a fraction of the price I thought I was going to have to pay! I couldn't be happier and that's all thanks to Scott, Myranda and the techs at Shaw GMC. You guys are beauts! More