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Shaw GMC Chevrolet Buick

Calgary, AB

4.0
424 Reviews

4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

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424 Reviews of Shaw GMC Chevrolet Buick

July 30, 2016

Excellent Experience We recently purchased a new Chevy Cruze for our daughter and we couldn't be more happy with the service that we received. Mark Walker was our sales More

by Bryan/Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Walker, Jon MacPhee
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Dear Bryan and Vicki, Thank you for taking the time to share your comments and feelings about . Both Mark and John are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 29, 2016

Excellent My experience at Shaw GMC Chevrolet Buick was excellent. Rady who helped us purchase the car was very friendly, helpful, and honest! He gave me a gr More

by Gerlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rady
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Gerlie, Thank you for taking the time to write this review. We're so happy to hear that Rady was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 27, 2016

Great dealership! Go to Bob Great customer service from Bob, got an almost new 2015 Chevrolet Cruze and a GREAT deal! Highly recommended if you need a new or used vehicle! More

by Stacey O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Hi Stacey O , Thank you for taking the time to write this review. We're so happy to hear that he/she was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 16, 2016

Very accommotion staff. Well priced vehicle Bought a used vehicle from Himanshu, he was very accommodating and professional. I am from out of town and he went above and beyond to make help me lo More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Himanshu Tadiparty
Jul 23, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Jeremy, Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again soon. In the meantime, be sure to follow our Facebook & Twitter so you can take advantage of our specials and incentives! Sincerely, Shaw GMC Chevrolet Buick

July 14, 2016

Big mistake Unfortunately got them to do oil change and alignment. And a diagnose Took them 4 days to do that and left the shop with wrong alignment and broken lo More

by Sam kamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
She call here self a service maneger. But she wasnt
July 04, 2016

Mark Walker Had the pleasure of dealing with Mark Walker. What an exceptional sales rep. He spent a great deal of time with us making sure we had the vehicle th More

by Bernice123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Walker, Jill Plewis
Jul 05, 2016 -

Shaw GMC Chevrolet Buick responded

Dear Bernice123, Thank you for taking the time to share your comments and feelings about Mark. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Curt Folkett, General Sales Manager

July 04, 2016

When will I get my car back? How long does it take to fix a transmission? My car has been at the service centre for 13 days. I had the car towed to Shaw GMC because the part wa More

by Mary-Ann Gaitan
Recommend Dealer
No
Employees Worked With
Madison
Jul 05, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Mary-Ann, Please accept our sincere apologies for the inconvenience you may have experienced at Shaw GMC . We appreciate your feedback and hope that you will give us another chance to prove that this incident was the exception and not how our customers are treated. I would like to investigate further and look into what we may be able to do for you. Please call or email me directly. Sincerely - Michael Tichbourne, Service Manager - (403) 287-5952, mtichbourne@shawgmc.com

Jul 15, 2016 -

Shaw GMC Chevrolet Buick responded

Dear Mary-Ann, On behalf of Shaw GMC, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Deanna Cesario Customer Service Manager

June 29, 2016

Cruising in my Cruze! I admit the Cruze was not high on my list of cars to test drive but it was in my price range. So what the heck I thought. I dropped in unexpectedly on More

by Graypoupon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rady in sales, Ryan Murdoch-Phelps
Jul 05, 2016 -

Shaw GMC Chevrolet Buick responded

Hi Graypoupon, We are so glad that Rady was able to help find just the right vehicle for you. We strive to ensure customer satisfaction, and hope you enjoy your new ride for years to come. Thank you for your review, but most importantly thank you for your business. Sincerely, Gady Firmeza, Used Sales Manager

June 29, 2016

Chris O'Meara - Great to deal with I had the pleasure of dealing with Chris when I was looking for a truck. He provided the service that I was looking for with just the right amount of More

by Gunnar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Omeara
Jul 05, 2016 -

Shaw GMC Chevrolet Buick responded

Hi Gunnar, Thank you for taking the time to write this review. We're so happy to hear that Chris was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help!  Sincerely, Curt Folkett, General Sales Manager

Jul 05, 2016 -

Shaw GMC Chevrolet Buick responded

Shaw GMC Chevrolet Buick said on 07-05-2016 02:57 PM "Hi Gunnar, Thank you for taking the time to write this review. We're so happy to hear that Chris was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Curt Folkett, General Sales Manager"

June 24, 2016

great experience i am so happy with the team effort of billy, michelle and roy in getting us the car that fits are needs, especially roy who go out of his way to acco More

by prissie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
roy rodriguez,billy, michelle
Jun 27, 2016 -

Shaw GMC Chevrolet Buick responded

Good afternoon Prissie, Thank you for leaving us such positive feedback. You were a great customer to help with and we are so pleased to hear that you're happy. We will pass along your appreciation to Roy, Billy and Michelle as it will surely make their day to hear from you! Be sure to check our Twitter and Facebook pages for great deal s and incentives! Best, Gady Firmeza, Used Sales Manager

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