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Serpa Chrysler Dodge Jeep Ram
Toronto, ON
59 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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59 Reviews of Serpa Chrysler Dodge Jeep Ram
October 10, 2024
First time customer and I am over the moon I found this dealership, I ahd a bad experience with my last dealer and decided to change it up, the moment I walked in I was greeted by john, i was in for a simp dealership, I ahd a bad experience with my last dealer and decided to change it up, the moment I walked in I was greeted by john, i was in for a simple pil change, he offered me water and snacks. Had my jeep done in less than 1 hour. I visited the parts department where I met Amy, she was very knowledgeable and energetic which matched my energy. I purchased 2 tshirts that I have never seen before and absolutely love them. Will definitely come back More
by Mis chameleon
Employees Worked With
Amy kearns, John Cristofaro
February 08, 2024
Brought my car here for repairs after a collision. Great service, ubered me to the rental company and back to pick up my vehicle. Great work and done on time. Ryan Tran was extremely helpful and trans Great service, ubered me to the rental company and back to pick up my vehicle. Great work and done on time. Ryan Tran was extremely helpful and transparent and communicated any concerns along the way. All in all great service I would recommend these guys for your vehicle needs! - Jermaine More
by Jay Reece
Employees Worked With
Ryan Tran
December 27, 2023
I’ve had my 2019 JL worked on by Val and his body shop team. The attention to detail was and continues to be first rate. I recently purchased a 2023 Mojave and again the commitment to getting things right team. The attention to detail was and continues to be first rate. I recently purchased a 2023 Mojave and again the commitment to getting things right this time by Stefan was incredible. I’m very grateful to him, Val and the entire Serpa team. More
by Tactix Group
Employees Worked With
Stefan, Val, Steve , John Cristofaro
June 16, 2023
I have not been to this dealership. However, it sounds as if one Mitch Cadesky, who'd previously been in a management position back at a G.M.C. dealership in Markham, that's rife However, it sounds as if one Mitch Cadesky, who'd previously been in a management position back at a G.M.C. dealership in Markham, that's rife with incompetence, poor communication between both staff members as well as clients, a tendency to cut corners and, subsequently, costs, has ended up here or, alternatively, back here. I was in-touch with him close to a few months ago concerning a 2020 so-called "certified pre-owned" Chevrolet Impala Premier that's ckearly been riddled with issues, especially those electrical in nature, since I collected it effective this past December 17th ( 2022 ) . Anyhow, I was referred to him, who not only neglected to subsequently hold up his end of the bargain, but grew rather irritated with me when I mentioned I'd been waiting to hear from him for days when we reconnected. That whole dealership was heavily afflicted by incompetence, which I'll speak to in greater detail and definition but, given that he dispensed irrititation and attitude towards me, for problems that had persisted since the previous December 17th, not to mention given that he appears to be in a management position here, my advice is "Stay away." Devin B., owner of a 2020 Chevrolet Impala Premier that was neverly serviced properly from the get go, which led to me incurring no shortage of negligence and attitude from the given dealership when I attempted to seek their assistance in resolving the issues, once-and-for-all. More
by dboam27
Employees Worked With
Mitch Cadesky
May 09, 2023
Mo,Kenny, Jessica they all took great care of us,in our purchase of our new 2023 Chrysler Pacifica,we were given a good deal for our 2015 grand caravan. Thanks guys. purchase of our new 2023 Chrysler Pacifica,we were given a good deal for our 2015 grand caravan. Thanks guys. More
by khan.khalil
Employees Worked With
Mohammed, Jessica , Kenny Rodrigues
January 18, 2023
We just bought a pre-owned vehicle at Serpa Chrysler. We dealt with Kenny & Mo, and Jenny helped with the paperwork. They all took great care of us. Friendly, knowledgeable, and a fair price were key i We dealt with Kenny & Mo, and Jenny helped with the paperwork. They all took great care of us. Friendly, knowledgeable, and a fair price were key ingredients. A very comfortable and efficient experience! I would recommend them to friends and family. More
by Bob
Employees Worked With
Mo, Jenny, Kenny Rodrigues
November 19, 2022
Great customer service. I was in touch with five other dealerships and not one sales person followed up. Kenny was amazing and made my buying experience so easy. The Serpa t I was in touch with five other dealerships and not one sales person followed up. Kenny was amazing and made my buying experience so easy. The Serpa team is one of the best in the dealership business More
by Debbieclancy23
Employees Worked With
Kenny Rodrigues
August 23, 2022
Stuart at Serpa repair center, provided excellent, professional & courteous service repairing my Grand Cherokee.....thanks for the good job... professional & courteous service repairing my Grand Cherokee.....thanks for the good job... More
by satu
Employees Worked With
Stuart Sukerman
June 24, 2022
Poor service, went in for a Exhaust leak on my truck. Was told they cant guarantee it being under warranty until they pulled my exhaust manifold off because I have an aftermarket exhaust. (Not a catback Was told they cant guarantee it being under warranty until they pulled my exhaust manifold off because I have an aftermarket exhaust. (Not a catback just an exhaust with OEM Hangars) Even if it has to do with the Manifold they cant tell me if its warranty or not. The bill would be 520 dollars if they did any work on the truck. Even if they just pulled the heat shield off the manifold. I don't recommend bringing your vehicle here for service unless you want to be scammed. Kawartha Chrysler did it for me no problem. More
by Andrew_Galante1222
Employees Worked With
Service
March 21, 2022
Stefano Serpa and team provided excellent service and delivery from start to finish with my purchase of a new Jeep Cherokee SRT - this included a detailed walk-through of the vehicle and seamless lease c delivery from start to finish with my purchase of a new Jeep Cherokee SRT - this included a detailed walk-through of the vehicle and seamless lease contract signing and closing and then the ultimate return - Stefano personally helped and was very responsiveness at all stages of my ownership - I was very impressed - so much so that Serpa is now my #1 dealership - I posted this on Google+ as well - Paul More
by Paul Gill
Employees Worked With
David Liu, Mitch Cadesky, John Cristofaro, George Fogarasi, Fedele Naccarato, Kenny Rodrigues
