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Serpa Chrysler Dodge Jeep Ram
Toronto, ON
59 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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59 Reviews of Serpa Chrysler Dodge Jeep Ram
December 18, 2018
Went from one star to five stars!!! As the titles reads, the Serpa name definitely listens and will do anything they can to make it right! They truly want to ensure your experience i As the titles reads, the Serpa name definitely listens and will do anything they can to make it right! They truly want to ensure your experience is one you will talk about, I’ll be trusting Serpa with my RAM! Thanks Chris much appreciated, took the time to troubleshoot my issue and do whatever was needed. Thanks again and see you in 8k kms! More
by Notimpressed
Employees Worked With
Chris
October 18, 2018
Oil change and service issues I do all my maintenance and service at Serpa. The staff are knowledgable friendly and always provide prompt service I would recommend them to anybod I do all my maintenance and service at Serpa. The staff are knowledgable friendly and always provide prompt service I would recommend them to anybody within a Chrysler products for service parts and labour. More
by Parksguy
Employees Worked With
AJ
October 07, 2018
Courteous,Kind and Professional. I am personally thanking you Mitch for the email sent and returned per car value. It brought me into Serpa Chrysler,Dodge, Fiat for the flawless tran I am personally thanking you Mitch for the email sent and returned per car value. It brought me into Serpa Chrysler,Dodge, Fiat for the flawless transition into a vehicle that's more appropriate for my needs and lifestyle. The professionalism shown has surpassed my expectations. Thankyou for everything. I will make good use of big blue and looking forward to my next buy from Serpa Chrysler. More
by Kemosabe5791
Employees Worked With
Brent, Mitch Cadesky, Ash Ajmani
September 30, 2018
We are not Chrysler/Jeep we just selling their cars” “We are not Chrysler/Jeep we just selling their cars” “the solution will cost us $1400 and it is too much for us to pay to solve your issue” this is t “We are not Chrysler/Jeep we just selling their cars” “the solution will cost us $1400 and it is too much for us to pay to solve your issue” this is the answers I received from Mitch, finance manager at this location after I came back two weeks after I purchased a new Jeep 2018 with a problem in the stereo, disconnecting from iPhones (I checked it with few different iPhones). He told me that the solution for this will cost him $1400 and it’s too much for them. Ash also involved in this issue, after months that I am talking with them about this issue, Ash one of the managers told me in quite “I know what you’re complaining about, it is happening to me all the time with my iPhone 7 on my Jeep”. Few days ago Mitch call me and told me “good news, I have a solution for you, I know a guy that can install you a separate Bluetooth device in addition to your stereo” and that he will call me to schedule it, I asked him if he have a location, he said no. He doing this as a side job. I agree just because I am with this issue 6 months already, from the day I purchased the car. His guy called me, name Al, offered me a Bluetooth device that worth $50 on Amazon and he told me that he cannot give me warranty on the installation. I said no and gave up, too much energy for me to handle with people there. This location is the worst location ever, managers there telling me to send complain letters on other co-workers managers that work with them. They are lying and not taking responsibility on parts that is under warranty. DO NOT BUY NOTHING IN THIS LOCATION. do yourself a favour and go somewhere else. If you want to hear the full story, you are welcome to contact me. More
by Adi
Employees Worked With
Mitch Cadesky, John Cristofaro, Ash Ajmani
June 19, 2018
17 year old PT Cruiser With less than 110,000 km and a newly installed factory battery, it runs like a new car now. Looking forward to many more km of cruising ! With less than 110,000 km and a newly installed factory battery, it runs like a new car now. Looking forward to many more km of cruising ! More
by dc
Employees Worked With
Ash Jaimini
May 31, 2018
5 ++++ Star, All The Way I went to Serpa after my long time dealer and I couldn't agree on a price for a new Ram. Before I knew it, Ash and his team had me in a Limited Editio I went to Serpa after my long time dealer and I couldn't agree on a price for a new Ram. Before I knew it, Ash and his team had me in a Limited Edition ready for pick up in 2 days. Ash gave me top dollar for my trade in, best price for the new one and never felt pressured. This is a no nonsense dealer who has 1 goal in mind ....... Customer Satisfaction. The Serpa team are professional, curtious and will not stop until you are happy. I truly can't say enough good things. My only regret is that I wish that I would have known about them years ago. Keep up the great work! See you again. More
by Frank
Employees Worked With
Ash Ajmani
May 13, 2018
Accomadating, professional, personal & friendly We were treated so well by all the staff. It was a very enjoyable experience. The vehicle was also perfect for us. The team also followed up to ensure We were treated so well by all the staff. It was a very enjoyable experience. The vehicle was also perfect for us. The team also followed up to ensure everything was OK. More
by Jeep
Employees Worked With
Graham, in sales, Mitch Cadesky, Ash Ajmani, Ash Jaimini
April 23, 2018
Spring Service Very polite, friendly professional service. Ash also pointed out what needs to be done on my next service and prices included. Thanks Ash! I will be Very polite, friendly professional service. Ash also pointed out what needs to be done on my next service and prices included. Thanks Ash! I will be back! More
by Jeepjk guy
Employees Worked With
Jack Stewart, Ash Jaimini
April 05, 2018
Awesome The service was excellent and made me feel very comfortable especially after accident. Usually people are shocked and the way I was communicate it was The service was excellent and made me feel very comfortable especially after accident. Usually people are shocked and the way I was communicate it was just fabulous.......Communications was so good. I got helped with the rent a car so that they can pick up. Me. George always there when ever I called and gave me update of the car. He was very polite and did a very good job with my car. When I came home all were saying it look like brand new car. Thanks you for your service. More
by akhilanaseer
Employees Worked With
George Fogarasi
March 23, 2018
Fantastic service and pricing Ash + team are standup guys! Got me the price and truck I wanted without hassling or nagging and managed to offer the complete buying experience. They Ash + team are standup guys! Got me the price and truck I wanted without hassling or nagging and managed to offer the complete buying experience. They are knowledgeable, informed, and can get it done the way you want without being pushy- which is a refreshing trait for any dealership sales team. I would highly recommend seeing Ash + team from Serpa Chrysler if you’re inquiring about getting any type of Chrysler vehicle. -Jason More
by Jason TruckGuy
Employees Worked With
Ash Ajmani, Carmelo Brutto
