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Friendly helpful service Thank you Ross for the excellent customer service and finding me the car that I was in search of. Thanks for answering all my questions and clarifyin Thank you Ross for the excellent customer service and finding me the car that I was in search of. Thanks for answering all my questions and clarifying the facts I needed to know He is very polite and very easy to talk to. I felt zero pressure dealing with Ross. Quick with returning my texts and calls. Over all one awesome guy to help me through my purchase Thanks Ross you are the best 😀 I would also like to thank Ryan in financing for the great service as well. He is a very laid back gentleman who also answered all my questions. Getting me the best financing out there. It was a pleasure to meet these 2 gentlemen and I would recommend them to anyone who appreciates great customer service Thank you for your awesome service and I will mention your names to my friends and family who needs help with their future vehicles. More

Awesome service My dealers name is Ross Gorrie !! Absolutely awesome guy ! He was very professional and found me an awesome deal on a new set of wheels ! Top notch se My dealers name is Ross Gorrie !! Absolutely awesome guy ! He was very professional and found me an awesome deal on a new set of wheels ! Top notch service! Highly recommend these guys More

He was just a very helpful person and just overall awesome!! So this guy, worked hit butt off for us and got us into one xxxx of a vehicle and sweet deal! I'd recommend this guy to anyone who walks into icar. Th So this guy, worked hit butt off for us and got us into one xxxx of a vehicle and sweet deal! I'd recommend this guy to anyone who walks into icar. There were some bumps in the road but he did his absolute best to smooth those down. Our family LOVES the new car :) thanks Ross!!!!!! More

Excellent and very friendly With the great customer experience i received, I was always happy to walk in to warm welcomes, made sure that i got the best vechile that i could get With the great customer experience i received, I was always happy to walk in to warm welcomes, made sure that i got the best vechile that i could get along with making sure i was happy with what i was getting. They worked hard and excellent with making sure i left in a vechile i could be excited about driving away in. More

My iCar Experience My experience at this dealership was very unique. My credit had taken some negative hits due to some unexpected life changes. As a result it was diffi My experience at this dealership was very unique. My credit had taken some negative hits due to some unexpected life changes. As a result it was difficult to figure everything out. Plus I was being very indecisive with witch vehicle I was going to go with. When I finally seen something I really wanted it just had to be a vehicle that just came in on the truck. So of corse it needed to be safetied still. It also needed a bath as well. I was being impatient as one of my negative character flaws. There was a standard that my car salesman (Dustin) was following and he did his job quite well. He was very patient with me even when I was being difficult. I would rate him five stars and recommend iCar and him without hesitation. The only thing I would have liked more would have been a cleaner car. I'm very particular about that though. They did a half decent job cleaning it. I do believe the reason for it not being cleaned properly was my own decision so you can't blame them. All in all I rate my experience at iCar five stars. Excellent work goes out to each and everyone at that dealership. I look forward to trading in my 2012 Chevy Sonic LTZ Turbo in five years give or take. Till then all the streets are going to feel the "Sonic" BOOM of my zippy little car, I LOVE IT!! More

Great Service At ICAR you get greeted right away and are asked if you can be helped. Everyone you run into is very nice and makes you.feel very comfortable. They go At ICAR you get greeted right away and are asked if you can be helped. Everyone you run into is very nice and makes you.feel very comfortable. They go over all options with you and make sure your getting what you want. You don't feel like a number to them, your a person and they treat you as such. I would definitely recommend ICAR to others. It's a great place to go! More

Friendly and helpful The staff is always genuinely friendly. Not just my sales rep, everyone. Great to my children as well. Very helpful. They go over and beyond t The staff is always genuinely friendly. Not just my sales rep, everyone. Great to my children as well. Very helpful. They go over and beyond to help out. More

😃 Very Happy Customer! 👍🏾 I would highly recommend Icar Thunder Bay to anyone looking for a vehicle. And Derek Pugh is the best man, to help find the vehicle best suited & affo I would highly recommend Icar Thunder Bay to anyone looking for a vehicle. And Derek Pugh is the best man, to help find the vehicle best suited & affordable for you. He's so awesome to work with and he really goes the extra mile. Definitely wouldn't think twice about dealing with him and I-Car again. Thanks again Derek 👍🏾😊 More

Amazing Guy Amazing customer service for Ross ! Made everything outstanding for when I left the lot in the new car ! I'll be going back / sending people there f Amazing customer service for Ross ! Made everything outstanding for when I left the lot in the new car ! I'll be going back / sending people there for sure. More

Great Experience Worked with Derek for the last few vehicles my wife and I have purchased. This latest purchase has been our 7th vehicle from ICar and each and every Worked with Derek for the last few vehicles my wife and I have purchased. This latest purchase has been our 7th vehicle from ICar and each and every time we have received quick, efficient and friendly service from knowledgable staff. Would highly recommend this dealership to friends and family. More