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Amazing customer service I received a call from Ross stating there was a VIP sale and recommend to come down , next day my 6 year son and I went down , as u may know it's a lo I received a call from Ross stating there was a VIP sale and recommend to come down , next day my 6 year son and I went down , as u may know it's a long process however dealing with Ross was amazing he not only got me the van I really really wanted and made a borning experience for a kid not borning at all . Ross went above and beyond for me. All staff was awesome as well and will return for any other car needs More

go somewhere else Since my last review was removed from their page, not surprisingly, here it is again. Awful customer service. Beware on what you are promised to rec Since my last review was removed from their page, not surprisingly, here it is again. Awful customer service. Beware on what you are promised to receive. Left hand does not know what the right hand is doing. Extremely unorganized, incompetent, and only care about getting your signature and then move on the next sale. More

Derek/Jake Work Super Hard!! Big Shout out to both Jake and Derek for working super hard on both getting me financed and explaining my options. From the begging I was super open w Big Shout out to both Jake and Derek for working super hard on both getting me financed and explaining my options. From the begging I was super open with what my financial situation was, and Jake especially let me know realistically what my best options were, and gave me all the information right up front. At the begging and near the end these guys really helped tackle the anxiety and fear I had with buying my first car, even with a very difficult financial company. I absolutely love the vehicle I have, even though it wasn't my first choose Derek matched me up with the best vehicle for what I needed/budget as well. Huge thank you and recommendation for both of them :D More

2011 charger from Derek salesman I just came in the lot to take a look after turning down a vehicle from another dealer , feeling like giving up then met Derek in the lot and he was v I just came in the lot to take a look after turning down a vehicle from another dealer , feeling like giving up then met Derek in the lot and he was very relatable no pressure just a friend type and we found something that caught my eye and in the back of my head I said if it's less then 20 k I'm buying it and he came back just under was the best dealer experience I have had More

Amazing Experience What a great experience. I went into iCar with the expectation that things wouldn't work out, or that I would attempt to be upsold. I couldn't have be What a great experience. I went into iCar with the expectation that things wouldn't work out, or that I would attempt to be upsold. I couldn't have been more wrong. Ross, Jake, and Greg worked tirelessly to get me into a truck and I couldn't be happier with iCarCanada. Their approach is different from the competition: their prices and rates are fair, they were honest and upfront, and they ensured that I was able to leave as a satisfied customer. I look forward to recommending iCarCanada to friends and coming back down the road as a repeat customer. Thanks, team! More

Accomedating, friendly service Jake, Lee and Arthur went out of their way to give me the best deal on the type of car I was looking for. Their friendly service made me feel at ease Jake, Lee and Arthur went out of their way to give me the best deal on the type of car I was looking for. Their friendly service made me feel at ease and the whole process took a very short period of time. I would definitely recommend them to any of my friends! More

Great experience!! Icar made buying my first vehicle quick, easy, and painless. Even with a rough credit score, with their dedication and hard work, I got the vehicle I Icar made buying my first vehicle quick, easy, and painless. Even with a rough credit score, with their dedication and hard work, I got the vehicle I wanted. Derek Pugh excelled in providing me with excellent customer service. Not only was he professional, but as friendly as they come. He provided a sense of transparency to the table when it came to talking numbers. Which in turn, provided me with the confidence of knowing that I got the best deal for my situation. Dealing with Derek was a bonus considering I already had a smile on my face from the moment I walked in, Thank you to Derek Pugh, Ryan Beese, and all the staff at icar for making my experience great. I would 100% recommend icar to anyone and everyone! More

Awesome! Very impressed with the great customer care and service. Derek was awesome to work with, I would highly recommend his expertise to anyone. Very happy Very impressed with the great customer care and service. Derek was awesome to work with, I would highly recommend his expertise to anyone. Very happy customers! Thanks guys! More

I bought my truck at icar I would recommend this dealership to anyone. They were very helpful, friendly and knowledgeable. I got great value on my trade in and was able to pick I would recommend this dealership to anyone. They were very helpful, friendly and knowledgeable. I got great value on my trade in and was able to pick my new vehicle from a great selection.We were greeted at the door in a very friendly way that made you feel they wanted your business.Jason was fairly new but until we were told that by one of the managers you wouldn't have known it. He was very knowledgeable and helpful in seeing we were satisfied with our pick and that we had it in a timely matter. He was as excited as us in our choice and the fact we were able to make a great deal. Thankyou once again icar and Jason for a great vehicle and I look forward to seeing you in the future More

Thank you Derek at Icar Canada Thunder Bay Thank you to Derek at Icar Thunder Bay my and my family got our second car threw him thank you so much for all ur help Thank you to Derek at Icar Thunder Bay my and my family got our second car threw him thank you so much for all ur help More