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Making the worse experience I've ever had the best I went to icar a year ago and had a less than lovely experience with them. After hearing this, Derek asked me to come back to re-visit the situation. I went to icar a year ago and had a less than lovely experience with them. After hearing this, Derek asked me to come back to re-visit the situation. Skeptical, I went back to them and they worked out a deal for me. I wasn't impressed with their first offer and when they heard this, they did everything they could to get my trade in value to what I wanted it to be. By the end, they got me into a sweet sports car that was way better than the one I traded in with the same car payments I was making on the original car. Jake and Derek are a hoot to deal with and really paid attention to what I was saying. Loving the car they got me into and am definitely willing to go back to deal with them again. More

Honestly, I couldnt imagine a better experience Ask for Ross, youll thank me later. I wake up every morning and look at my vehicle an say, "what the flock happened." So the story goes... I wen Ask for Ross, youll thank me later. I wake up every morning and look at my vehicle an say, "what the flock happened." So the story goes... I went into Icar not expecting much because my credit score was too low to secure a loan through Pinewood, or even my bank. However I was surprised by the response I received. I was told straight up that I wouldnt be able to secure a loan for a newer vehicle. Instead I would have to establish my credit with an older vehicle, and trade it in later at a lose for something newer. Their honestly and friendliness was on point. So I provided the paperwork they requested, and next thing I know I'm driving out of the dealership in a 2015 Dodge Charger; nearly mint condition, and cut my financing by half. Comparing prices with other dealerships I found the price was several thousand more than what Icar sold it to me, and that's before they dropped the price more. Big big thanks to Ryan Beese, Jake Satten, and big thanks to Ross Gorrie. Thats how repeat customers are made. More

Experience Very helpful and went the extra mile to get my car on time. Would recommend to deal with I car Canada thank you Amanda ingberg Very helpful and went the extra mile to get my car on time. Would recommend to deal with I car Canada thank you Amanda ingberg More

Purchasing my first car I had a great experience for purchasing my first car. Chris Allen helped me find exactly what I was looking for. He was very understanding, funny and I had a great experience for purchasing my first car. Chris Allen helped me find exactly what I was looking for. He was very understanding, funny and made the experience comfortable. I would suggest this dealership because of their friendly staff and wide variety of inventory. I BOUGHT MY CAR AT ICAR! More

best service possible very friendly and family oriented. Derek was the most accommodating and got me exactly what i was looking for, absolutely best guy to buy a car from a very friendly and family oriented. Derek was the most accommodating and got me exactly what i was looking for, absolutely best guy to buy a car from as he listens to you and helps you in every way possible for your needs and best possible vehicle for you. would recommend anyone looking to buy a vehicle go to him. More

Incredible customer service I recently purchased a Nissan Rogue and would recommend this dealership to anyone looking for a used vehicle! All of the staff was friendly and helpf I recently purchased a Nissan Rogue and would recommend this dealership to anyone looking for a used vehicle! All of the staff was friendly and helpful, but Derek was AMAZING. He went above and beyond to make sure I found what I needed and that I had a good time doing it! I am so so so so so happy with my purchase and my overall experience at iCar. 5 stars! More

Very helpful. Amanda was very helpful! When I was away from Tbay she helped a lot on getting me the van I needed. She's one to go to for a friendly smile and easy t Amanda was very helpful! When I was away from Tbay she helped a lot on getting me the van I needed. She's one to go to for a friendly smile and easy to talk to. More

Stellar Service I am absolutely thrilled to be driving my new car. The service I received from Ross Gorrie was by far the best customer service I've received in Thund I am absolutely thrilled to be driving my new car. The service I received from Ross Gorrie was by far the best customer service I've received in Thunder Bay - hands down! The team they have working there makes getting into a new car so easy. 10/10 would recommend iCar Thunder Bay! More

Wicked awesome I bought my truck over the phone talking to Harry he took care of everything for me made sure all I had to do was sign on the line. I bought my truck over the phone talking to Harry he took care of everything for me made sure all I had to do was sign on the line. More

Very helpful and friendly - She answered most too all my questions - Provided me with a better deal from the start - Made sure my car was safetied and cleaned - Showed me - She answered most too all my questions - Provided me with a better deal from the start - Made sure my car was safetied and cleaned - Showed me a variety of financial options - Radiated positivity, optimism and friendliness - Knowledgeable on general vehicle to vehicle information - Would see her again if I needed another vehicle More