Scarborough Nissan Ltd

Scam for sales in parts READ THE WHOLE ESTIMATE BEFORE AGREEING TO SERVICE I left my light on and the battery died on me. After jumping it the car had power but the engin READ THE WHOLE ESTIMATE BEFORE AGREEING TO SERVICE I left my light on and the battery died on me. After jumping it the car had power but the engine wouldn't start. I towed the car over to NISSAN SCARBOROUGH.After getting charged $129 for the assessment there told me I have to replace the IPDM because I FRYED it. The quote $709 + tax. After telling him that I have to think about it,I read thru the report and saw that the did a over write and the car started but that the recommendation would be to replace it. I went back in and talk to the sales tec and ask him if my car started up. He was all surprised and after a few calls told me that it did. When I would not have read threw the report and just trusted NISSAN SCARBOROUGH I would be $700 out of my pocket for something what didn't need fixing. Just in case my car will have the same issues again I went to a local mechanical shop to ask him for a estimate. He told me to bring my car in on the next day I have time and he will do a free Diagnosed on the car to make sure I'm safe.There Scam artist and you can not trust a word there are saying More

Great service great place to buy and service your car! Bought 4 cars from this dealership over the last 15 years and I have been happy with the sales and after sale great place to buy and service your car! Bought 4 cars from this dealership over the last 15 years and I have been happy with the sales and after sales service! More

sales consulatant abusing customer. July 7th 2017, Sales and Leasing consultant Wayne (XiuWei) Zhang, appointed us to pick up the car at 9h00am. When we arrived (9h15am) we waited until July 7th 2017, Sales and Leasing consultant Wayne (XiuWei) Zhang, appointed us to pick up the car at 9h00am. When we arrived (9h15am) we waited until 9h30 for Wayne to tell us that the car has not yet arrived. He explained that he just arrived and that he just learned this information at that moment and to come back later for 3h00pm. However as he brushed us off, he went back to see his client that he has been talking for several minutes already sinced we have arrived at the dealership. Not only he lied to us that he has just arrived but he deemed that informing us by call was less important than his next sale. We tried to go back to speak with a manager or whoever to see if there were any other way to work this out earlier as we had to rearrange our schedule. The manager didn't show up after we requested and waited but Wayne came to talk to us only after we got fed up and asked for our deposit back. As I tried to confirm if the new car would be ready by that new time that Wayne is trying to set, Wayne rudely shouted " Hey bro..." he began to point his index finger at me shaking and shouting telling me to go away if I am in such a hurry and that he would finish this deal with my friend. In the meantime I went to cool off outside of the dealership as my friend tried to explain to Wayne that I had to bend backwards in order to help my friend out and that Wayne's tone and behaviour was rude and unprofessional. Wayne had more than 5 occasions to apologise for his misconduct and still hasn't. Is this the type of people that Scarborough Nissan employs? Honnestly this cannot be left without Disciplinary Actions and yet we know Wayne is going to get away with this. Avoid this place at all cost. More

Dealer lost my winter rims and tires The dealer can't seem to find my winter rims and tires that I stored with them. They are worth over $2,000 and somehow they can't find them. They are The dealer can't seem to find my winter rims and tires that I stored with them. They are worth over $2,000 and somehow they can't find them. They are offering no compensation and refuse to go back to their archives records to get more info. Clearly a staff member took them and dealer does not want to acknowledge and compensate. No longer a customer after being a loyal customer for more than a decade. More

Mean Manager I went here to have my car seen as I am having problems with my 2016 Nissan Rogue. There were some noises in the car that I wanted them to hear- the n I went here to have my car seen as I am having problems with my 2016 Nissan Rogue. There were some noises in the car that I wanted them to hear- the noises are not 24.7. Luckily, the noises were happening when I came in for them to examine ! When the service guy called guy2 to come and hear, they both agreed - okay, there's something wrong here. The Manager came and wanted to hear - where the noises stopped- the Service guys then changed their minds and got scared. They were like, " we don't hear anything. The car's fine". I was extremely shocked and appalled - Their names were Peter and Paul. One of the other rude service guys told me that I should be "Glad" I have a brand new car, and stop complaining about a little sound. He said I should "suck it up". Long story Short, the Manager ended up getting me so frustrated, I began crying ! More

They rip me off I went to them for a van cuz am pregnant with my third baby and they gv me a nissan micra they sd they r going to use the new car to get me approved a I went to them for a van cuz am pregnant with my third baby and they gv me a nissan micra they sd they r going to use the new car to get me approved and then they wold change di car but wen i got approved they dnt wnt to chage di car they tld me i wasnt working and they can only qualified me for the same car they sd they wld change after getting me approved...they sd drive it 6 months and they change it.wen six moth comes they sd drive it another 1year di car is small i feel weird my kids are squeszing and this people womt take back the car...eben the guy that told me all this info is not there anymore they even buy policy in my loan now i search different place to get it change More

The best service Thanks to Azeem,, Ryan and Paul. what a team work. These three is the best. Im not sure how long is my waiting to get my car as you know Processing Thanks to Azeem,, Ryan and Paul. what a team work. These three is the best. Im not sure how long is my waiting to get my car as you know Processing all the paperwork takes time but approval is another problems to some dealers.,but at NissaI was very fast.I was empressed with thier service, Friendly, Happy and on time. I got my car in 3 days only. My family was excited and I recommed all my friends and family .to buy thier car at Nissan Scarborough Thank you guys, Beth Rutledge More

Friendly, Knowledgeable, and Accommodating. I had an excellent experience when I bought my car. Berbo Bustamante, the car sales consultant explained things to me in words that I would understan I had an excellent experience when I bought my car. Berbo Bustamante, the car sales consultant explained things to me in words that I would understand. Especially Ryan Chui in finance department, he's amazing and funny. He made sure that I was looked after, and explained things I need for a new car. After all this is my first brand new car. Bought my first car at Avenue Nissan (used one). Had a good experience there, but here at Scarborough Nissan, they surpassed that. In service dept. they were all polite and soft spoken. I had some missing parts from one of the accessories, and without questions they attended to it and had it installed. I would definitely recommend this dealership, give it a shot and you won't get disappointed. More

Routine oli change and put in winter tires. The sales side of this dealership is great. This review is on the service department. I brought my car in for a routine service. I was "offered The sales side of this dealership is great. This review is on the service department. I brought my car in for a routine service. I was "offered" the $200 winterization pkg which is done at 48k. Wonder how that is determined! I was then told my battery needs replacing. That the Nissan batteries only last a few years. I asked how the battery could be defective in less that 3 years. The service manager told me my car was 4 years old and battery is not expected to last that long. Interesting how he added at least 15 months to the age of my car!!!! This has happened every time I've brought my car in. Never a Nissan again. And till tails car is dead I will be taking my car into a local garage and not a dealership for servic. More

great service had a great experience when i bought my car and the service deartment staff were great as well. been taking my car for more than a year now and all th had a great experience when i bought my car and the service deartment staff were great as well. been taking my car for more than a year now and all the staff have been exceptional. More