Scarboro Subaru

Made the decision an easy one At first I wasn't sure what to expect as the dealership looks small from the outside and the location was a little ways from home. That said, I was pl At first I wasn't sure what to expect as the dealership looks small from the outside and the location was a little ways from home. That said, I was pleasantly surprised by the customer attention, lack of 'sales pressure' to make a decision, and the genuine friendliness put forth by Stone. Pricing was very transparent and left little room/need for negotiation. I would highly recommend Stone for further business. More

refreshingly authentic Was at a another Subaru dealership the day before and the difference in attitude and customer experience was very noticeable. Stone is very good at Was at a another Subaru dealership the day before and the difference in attitude and customer experience was very noticeable. Stone is very good at what he does and the dealership clearly backs him up on his commitments to the customer. One of the best car buying experiences we have had. More

have already recommended this dealer to friends The Team: Nisar, Tim, Eddie, Sal, Guy, Kareem are all courteous, helpful, knowledgeable and honest. They know their stuff - and know the details, devi The Team: Nisar, Tim, Eddie, Sal, Guy, Kareem are all courteous, helpful, knowledgeable and honest. They know their stuff - and know the details, devil is in the details. If they know something can be done, they will advise you and vice versa. And not afraid to 'sharpen the pencil'. Nisar is new to the dealership and with his experience at Calgary Subaru he knows the Outback and Subaru products inside out, especially the used Subaru product and he is willing to share his knowledge regarding the differences between models and the year to year enhancements - very helpful when trying to decide between the different model years. He is a great addition to the staff!And thank you to Guy for allowing the new windshield - noticed the flaws at delivery. Three cheers for Tim and Eddie for helping out Nisar - the new guy - with the sales details! And to Sal for his patience and pointing out options, even though it was past 9pm! And thank you to Eddie for helping out last autumn with my stick shift test drives. I will be in the market for a stick Subaru soon! More that just Subaru: Kia and Mitsubishi too! Overall a positive dealership experience! A first for me! SD. More

Excellent dealership My friend recommended this dealership to me. I got very good price and interest rate. Sales Nic Zheng is very professional and knowledgeable, he is al My friend recommended this dealership to me. I got very good price and interest rate. Sales Nic Zheng is very professional and knowledgeable, he is also a very nice guy. I had wonderful experience dealing with him. I would strongly recommend Nic and the dealership to all of my friends. More

Highly recommend Stone for the Detailed Oriented Stone raises the bar when it comes to details. Nothing is worse having a sales person skipping over items. If you are a thorough person ask for Stone Stone raises the bar when it comes to details. Nothing is worse having a sales person skipping over items. If you are a thorough person ask for Stone as he can be just as meticulous as you. When I walked in, I was greeted by Stone and he took me seriously immediately. Every time I had a offer or condition he would get up to seek his manager enthusiastically - some in sales won't bother unless the numbers are good. I had the numbers researched and thought out. After playing the game, I got a decent price for a 2017. Stone answered all my questions through text or phone pre and post delivery. While he did forget some items (got only 1 year sticker and missing the wheel locks) I won't hold it against him. The important part was upholding the contract in addition to my request to not wash my car. Scarboro Subaru and Stone did a fantastic job in the areas that truly mattered to me. Thanks Stone! More

Good experience I am pleased with my beautiful WRX and Nic made the new car purchase process seamless. Nic was a pleasure to deal with during the negotiation of th I am pleased with my beautiful WRX and Nic made the new car purchase process seamless. Nic was a pleasure to deal with during the negotiation of the price of the vehicle and gave the best price he could and was upfront with his efforts and set the expectations for delivery and accessories. He is also a great communicator always responded to my emails and phone calls promptly and diligently. If he did not know the answer he would contact someone to get the details or provide direction on how to get a solution. I was introduced to Guy on delivery day when I picked up the vehicle and he has been great as well. Guy is currently working on resolving a post delivery issue with me and has been honest with the expectations. Overall Scarboro Subaru has delivered an amazing experience, thanks. More

excellent 2017 Subaru Forester is best for me. And the service of Scarborough Subaru is best too. I am very satisfied. I like my car very much. 2017 Subaru Forester is best for me. And the service of Scarborough Subaru is best too. I am very satisfied. I like my car very much. More

New vehicle purchase Very pleased from transaction time to delivery. Only problem was change in pickup time probably due to construction work at the dealership. Alex went Very pleased from transaction time to delivery. Only problem was change in pickup time probably due to construction work at the dealership. Alex went into great detail to explain all the features - difficult to absorb all at once. More

Excellent customer from Nic Nic from the Scarborough location provided excellent customer service to my family when we are choosing the vichcle. He is knowledgeble and patient. I Nic from the Scarborough location provided excellent customer service to my family when we are choosing the vichcle. He is knowledgeble and patient. I will recommend my friends to the Scarborough Subrau! More

Great Experience Had a great customer service experience on our Legacy purchase. Mr. Hu went beyond expectations to complete the deal we were looking to get. Courteous Had a great customer service experience on our Legacy purchase. Mr. Hu went beyond expectations to complete the deal we were looking to get. Courteous, knowledgeable and willing to share his experience. Thank you! Gert B. More