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Scarboro Subaru

Toronto, ON

4.5
1,215 Reviews

2590 Eglinton Ave E

Toronto, ON

M1K 2R5

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1,215 Reviews of Scarboro Subaru

April 02, 2021

Very friendly and amazing service. Answers your questions honestly and doesn't throw excessive sales pitch. Would come again when I get the next Subaru. Highly recommended! More

by KyleC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stone Hu
March 31, 2021

Excellent dealership and excellent sales person . Stone hu is amazing and the best . Sales person was very efficient and gave us exactly what we needed. More

by dbazely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Manis, Stone Hu
March 31, 2021

Considering the spectrum of service out there and the weight of responsibilities on our lives in today's modern world it's nice when a large event that is non-repetitive and unfamiliar goes so smooth. More

by Olaf
Recommend Dealer
Yes
Employees Worked With
Stone Hu
March 31, 2021

On multiple visits to this dealership I was met by friendly staff in a clean, safe environment. My sales rep, Mike Maxwell, was especially helpul and instrumental in my chosing to by my Crosstrek. All More

by wtode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gennuso, Mike Maxwell
March 27, 2021

Excellent dealership in every aspect. Friendly and expert staff on every level. Cudos to Alexander Dzyubko. We buy our cars only here and only with Alexander's help. More

by Tanya T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Dzyubko
March 23, 2021

Nic was very rude and literally he yelled at me. I understand, its really a stressful jobs for people working or explaining to customers daily. But, its a product the customer is trying to buy from yo More

by Ahu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nic Zheng
Mar 24, 2021 -

Scarboro Subaru responded

Thank you for taking the time to review your experience with Nic. I apologize if your perception of the events were not friendly but Nic was attempting to explain that the specific car that you were looking for was no longer available and the terms that you were seeking were not realistic. Nic was also very uncomfortable as you continued to remove your mask which is counter to the protocols set by the Ministry of Health during this pandemic. I sincerely hope you find the specific car that you are looking for but please ensure that everyone continues to stay safe during these dangerous times.

Mar 24, 2021 -

Ahu responded

Thank you for the response and for sure during this pandemic we should all be safe; following the Covid rules. Firstly to clarify, the terms were just asked and all terms asked were very reasonable on a demo car and he itself has clearly mentioned he can work on it, but again in a rude way. And lets say if its not reasonable, being harsh is not the way of explaining things. Secondly, I followed the protocols of COVID wearing the mask at all times, and its just unbelievable how was the aspect of yelling turned up to be not following Covid rules (despite following the rules). But anyway I sincerely thank you again for the time at your dealership and for the response.

March 12, 2021

Bo is a true professional. He is knowledgeable, efficient, personable and honest which made the whole buying process smooth and even enjoyable. People with integrity aren't easy to find. He has ear More

by McAllister-BRZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Ma
March 09, 2021

Stone is a great sales rep, very professional, honest and efficient. He is responsible and credible to his word. I have recommended him to my friends and family because I know he is reliable! More

by Didi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stone Hu
March 01, 2021

Perfect car perfect salesman. Took his time with me explained everything. Could not be happier with new car. Made the process so easy and simple. More

by jordansanchez020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Dzyubko
February 24, 2021

This was the third time purchasing a new car from Stone Hu. He is efficient, knowledgeable and thorough. Plus, he reached a really good deal for us. We enjoyed the shopping experience and the service provi More

by Queenie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stone Hu
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