Scarboro Subaru

Professional experience and great dealer Stone a very professional and patient dealer,He answered all the things that I want to know about my new car , and he also give me many of the underst Stone a very professional and patient dealer,He answered all the things that I want to know about my new car , and he also give me many of the understanding of my new car? thank you stone as a best salesmen- - More

Great service and attention to detail. Sales rep. was knowledgeable, and took the time to explain a lot to us. There was no pressure to make an agreement, and was helpful in making decisio Sales rep. was knowledgeable, and took the time to explain a lot to us. There was no pressure to make an agreement, and was helpful in making decisions on which car is a better fit for me. When I picked up the car, the sales rep. explained all the functions of the car to me, and was very patient overall. I am happy with my experience and will definitely recommend this sales rep. to my family and friends. More

Subaru Purchas I found the salesman to be thorough and knowledgeable. I went to look at a Subaru and found everything I wanted so bought then and there. I did not th I found the salesman to be thorough and knowledgeable. I went to look at a Subaru and found everything I wanted so bought then and there. I did not think it would go so fast so the dealership got a full tank of gas with my trade-in. I would be happy to recommend this dealership and my salesman N. Khan. More

Profesional Made any afford to locate and delivered the vehicle to my satisfaction. I will recommend this dealership to any one interested in purchasing a Subaru Made any afford to locate and delivered the vehicle to my satisfaction. I will recommend this dealership to any one interested in purchasing a Subaru.. More

Shocked by Poor Customer Service After Car Purchase I was so shocked by the poor customer service I received at Scarboro Subaru that I felt I needed to review. I bought a car from Scarboro Subaru an I was so shocked by the poor customer service I received at Scarboro Subaru that I felt I needed to review. I bought a car from Scarboro Subaru and 3 weeks after I bought the car there was a mechanical issue that service was unable to fix. It was very difficult to get a hold of the sales person I dealt with to discuss next steps. I called 2 other people to try to get someone to call me back - including the owner Carmen. I left two messages with him over the span of two weeks and received no call. After several attempts, I finally got Carmen on the phone. Since I had just spent more than 25K on a brand new car, I expected Carmen to by sympathetic when he heard about the issue with my car and take action to resolve it. Unfortunately, Carmen was quite the opposite - rude, unsympathetic and told me there was nothing he could do. I could not believe how rude Carmen was. I wouldn't talk to another human being that way, let alone someone who had just bought a new car. Clearly, Scarboro Subaru is only interested in making a sale and not resolving any after sales issue. Spend you money at another dealership where customer service is a priority. More

Excellent sales service from start to finish! I have just recently purchased a new 2017 Subaru Impreza (my second from the same dealership) and the experience was efficient and friendly. I highly I have just recently purchased a new 2017 Subaru Impreza (my second from the same dealership) and the experience was efficient and friendly. I highly recommend this dealership! More

Superb service and wonderful experience I was looking for a new vehicle and struggling to find the right place to shop until I found Stone. He was professional and well versed with the vehic I was looking for a new vehicle and struggling to find the right place to shop until I found Stone. He was professional and well versed with the vehicle. After a brief conversation with him and discussing some of the things that I was looking for, he was able to assist me to get the best out there within my price range. The service was smooth and efficient, and one thing that I was most impressed about Stone was how he handled and accommodate in the processing of purchasing a new subaru. I loved the car, and I definitely working closely with Stone. I would recommend anyone who's ever to look for a Subaru to talk to him prior to visit anywhere and anyone else. More

Quick, easy, Although used , they went over the car from top to bottom. What's not to like. Repaired everything that was not to spec. That's why I went to the Although used , they went over the car from top to bottom. What's not to like. Repaired everything that was not to spec. That's why I went to the dealer. What's not to like. Thanks More

Excellent service experience for Timing Belt Replacement The team at Scarboro Subaru handled my timing belt replacement with great skill and care. The job was completed quickly, with plenty of attention to e The team at Scarboro Subaru handled my timing belt replacement with great skill and care. The job was completed quickly, with plenty of attention to ensuring that I was aware of what was happening. I'd like to personally thank Jeff Martin, service advisor, who coordinated the repair. I'll definitely be returning for service on both of our Subaru vehicles. More

Subaru Service My car won't start last Saturday, had it towed to the dealership. Talk to Jeff about the problem, and discuss what was the problem. he assured me that My car won't start last Saturday, had it towed to the dealership. Talk to Jeff about the problem, and discuss what was the problem. he assured me that it will be all and good. He gave me loaner car. waited for his called picked up the car today, Tuesday. The good thing he explained everything on what happened, and what the technicians did to fix the car. So far its the beat service people I ever encounter. they treat you as friends not customers. More