
Scarboro Subaru
Toronto, ON
Filter Reviews by Keyword
By Type
1,216 Reviews of Scarboro Subaru
Excellent Car with excellent services! We just bought our 2018 Crosstrek from Scarboro Subaru. Stone Hu helped us so much during the process. He was always patient answering our questions We just bought our 2018 Crosstrek from Scarboro Subaru. Stone Hu helped us so much during the process. He was always patient answering our questions. He always responded to our inquiries promptly. He provided a lot of good information to us so that we could make our decision quickly. He gave us space and was never pushy. We got to meet Carmen Vigliatore (one of the owners) couple times. He was very friendly and nice. Sal Gennuso (the Business Manager) explained to us so patiently about the extended warrantee program. Although we decided not to purchase the program at the end, Sal was very supportive and understanding on our decision. Overall, we had a wonderful purchase experience at Scarboro Subaru. They don't hard sell. They gave us the space and never pressured us to make our purchase quickly. They were fair during the price negotiation. More
Best customer service ever!! Walking in a dealership is a little nerve wracking. But as soon as I walked in I was greeted with a friendly hello and before I knew it I was talking Walking in a dealership is a little nerve wracking. But as soon as I walked in I was greeted with a friendly hello and before I knew it I was talking to a Mr Sal Gennuso. He listened to what not only what I wanted but what I needed. He took care of my plates and all the paperwork. In no way was I rushed and all my questions were answered this made me extremely excited and very happy. When picking up the vehicle I was introduced to Francesco who took the time to show me the features in my new outback! I can’t stop smiling and feel like I mattered I just wasn’t another customer. The staff very professional caring and welcoming. I’m happy !!! Thank you to the staff at Subaru Scarborough and special thanks to Sal and Francesco!! More
Just straight forward sales person Jose Feradas-Gil is fabulous, no gimmick, nothing fancy just pure straight forward sales guy. Very comfortable and easy to get along person at Scarbo Jose Feradas-Gil is fabulous, no gimmick, nothing fancy just pure straight forward sales guy. Very comfortable and easy to get along person at Scarboro Subaru. No pressure, but when you needed him he will always be there to assist. If he failed to catch your call, he will definitely call you back. Friendly and low key. Anything that was discussed, agreed and negotiated verbally, it will be the final one on the document with no misrepresentation at all. More
New Car Purchase We an had an excellent new car experience! We will definitely recommend Scarboro Subaru to all of our family, friends, business associates, and co-as We an had an excellent new car experience! We will definitely recommend Scarboro Subaru to all of our family, friends, business associates, and co-associates! More
Amazing This small dealership in Scarborough has helped me numerous times including with flats from potholes and an accident that pretty much destroyed the b This small dealership in Scarborough has helped me numerous times including with flats from potholes and an accident that pretty much destroyed the back of my car I felt I was always well taken care of with every service from the beginning of purchasing my vehicle to the end of my lease and on to my next place after that. My salesperson, Alex, I find is very very helpful and assisted me through both of my cars now and if he is still there will assist me through my next ones! More
Amazing straight forward experience buying the Subaru BRZ. This is the second Subaru dealership I've visited. Billy He did an amazing job giving me a completely transparent experience buying the car. He didn't This is the second Subaru dealership I've visited. Billy He did an amazing job giving me a completely transparent experience buying the car. He didn't add any unnecessary accessories jacking up the price. He didn't up sell me any warranties or a higher trim model, he sold me just the car, and respected me as a serious buyer despite being rather young and gullible. He kept me updated on the status of my finance application and the car as soon as he got word. I'm a very particular guy, and he executed all my demands without questioning it and exceeded my expectation for what a sales person should be like. Even when a financial snag happened where I had to refinance the car and switch ownership to a family member because of insurance costs, he was very understanding and didn't hesitate to help our situation. He really did pull through for me, even went the extra mile and kept the same license plate. John Manis is one of the most understanding and kind person I've met. Despite me having very little interaction with him. He really did make me feel like i was cared for at the time I had to reapply for financing under a family members name. I really wish I could've talked to him more during this experience. Carmen Vigliatore really made me feel at home buying my dream car. He was very understanding on my financial position and how hard I worked to achieve this dream. He was really empathetic and managed to really help me financially. His life story is one of the most interesting I've heard. He really is an amazing person not only to work with but to talk to as well. If you're buying a Subaru, don't waste your time anywhere else. This dealership is run by a family, and they make you feel like family too. More
Subaru Forester After visiting some dealerships while shopping around for a Forester it turned out that the one closest to me is also the most pleasant to deal with. After visiting some dealerships while shopping around for a Forester it turned out that the one closest to me is also the most pleasant to deal with. After deciding on the specific specs coming to an agreement was easy and hassle free. There were no pressure tactics to sell more than I wanted and Alexander gave us a fair deal without making it painful to negotiate. The whole process was professional and pleasant from start to finish. We took delivery of our vehicle today and after doing the paperwork the delivery specialist took the time to explain all the features of the car and then took us around to meet people in the service and parts departments. Everyone was friendly and I'm looking forward to coming here in the future to get my car serviced. Best car buying experience to date. More
Was a pleasant experience. A friend recommended me to this dealership, and she was right, got a deal done in less than an hour with no sales pressure...It was a first for buying A friend recommended me to this dealership, and she was right, got a deal done in less than an hour with no sales pressure...It was a first for buying a car and not walking a way with headache and an empty wallet. More
Exceeds Expectations We've visited a few other Dealerships before we came to Scarboro Subaru and glad we settled in getting a car here. Excellent experience right from the We've visited a few other Dealerships before we came to Scarboro Subaru and glad we settled in getting a car here. Excellent experience right from the start! Great staff--Very professional and honest people. We dealt with Stone Hu who took the time to go through every details of the car we were interested in. We also dealt with Sal Gennuso, who helped us with the leasing process. They all worked with us to get the exact vehicle we wanted. Car was also delivered within the promised date. If you want a great buying experience, look no further because this dealership will definitely exceed your expectation. More
Subaru cross trek Patient thoughtful staff. Worked with me to get all the features I wanted. Car was a special order and it arrived on date specified. A great suv. Smoo Patient thoughtful staff. Worked with me to get all the features I wanted. Car was a special order and it arrived on date specified. A great suv. Smooth ride. Quiet and sporty. More