Scarboro Kia

Great customer service! Everyone was more interested in what's best for the customers rather what's best for the dealership. Would recommend this Kia dealer to everyone Everyone was more interested in what's best for the customers rather what's best for the dealership. Would recommend this Kia dealer to everyone More

Great Experience at Scarboro KIA!!! Shopping is not on my list of enjoyable things to do! I visited several dealerships over a two week period. Good service becomes increasingly more Shopping is not on my list of enjoyable things to do! I visited several dealerships over a two week period. Good service becomes increasingly more important. For me, vehicle preference is what first brings me to a dealership. I'm hopeful the service will be good when I get there. It's a big investment and I have no time or patience to be distracted or put off by a sales persons attitude. I want to feel welcomed and expect to be well informed of my enquiry. My initial interest in the KIA brand was the new Sportage. My first experience at Scarboro KIA was with Tania. She took the time to provide me with a quote and to consider my options. Not pushy at all. I returned again with a shortlist of vehicle choices. It was down to the Mitsubishi Outlander, SantaFe Sport and KIA Sportage. But I was curious about the Sorento. I returned to Scarboro KIA to test drive the Sportage and Sorento. Tania was away this time but Perry was there to assist me. He made me feel welcome from the start. He was very understanding and informative. He prepared both the Sportage and Sorento for me to test drive back to back. No hassles. He was respectful, friendly and negotiable. He wanted to best understand my car needs and provided me with several creative options. I always felt like I was in control. I left the dealership feeling KIA was now a front runner for me. I returned a few more times before I made my final choice. Every time Perry was there to help me and always very respectful. I can't stress enough how important this was for me - I went to Scarborough Nissan to test drive the Rogue prior to one of my Scarboro KIA visits. The service was insultingly bad that I requested to speak to the manager. This was my second visit to this dealership. Both times were horrible. Several minutes past before the manager spoke with me. I shared my concerns about the poor service and I felt he only wanted to end the conversation and return to his office. The reviews are very bad for this particular Nissan dealership and I understand why. I never did test drive the Rogue as a result. And I never ended up buying one. It was an insulting experience and left me with a very bad feeling for the brand. I expect sales representatives to put down there smartphones and get up to greet me with helpful assistance. It's a fair expectation. My experience at Scarboro KIA was the complete opposite. I had a good feeling every visit I made there. I made maybe five visits in total. I liked the KIA brand but the service gave me a better feeling about it. With the help of Perry, I bought my first KIA. He had the General manager Domenic come out to speak with me and negotiate a fair deal. Very friendly and courteous. I learned that the team at Scarboro KIA have all been there for many years. And the ownership has several dealerships selling different brands. The Vigliatore Auto Group. I think they understand sales and what role they play. All the little things count for me. It's hard enough to feel good about making an expensive purchase. The sales representative can ease the process and make the difference. In my case, Perry and the people at Scarboro KIA did. There is a family feel there. This gives me more confidence because I also have to consider where to service my vehicle. In the end, I decided on the new Sorento. The exterior looks similar in size to the Sportage but was worth the extra cost for the added interior space. All mostly trunk space. I think choosing a vehicle comes down to design, functionality and cost. The KIA Sorento did it for me. Big thanks to Scarboro KIA! More

Excellent Tara warm-welcoming from the first time my wife and I visited the dealership for a test drive was greatly appreciated. Tara was fantastic to deal with Tara warm-welcoming from the first time my wife and I visited the dealership for a test drive was greatly appreciated. Tara was fantastic to deal with, very knowledgeable to details and efficient. I would recommend her to friends. More

Phenomenal Experience! Scarboro Kia made my buying experience very easy. After a few visits to their competition, the entire staff was not only very welcoming but very atten Scarboro Kia made my buying experience very easy. After a few visits to their competition, the entire staff was not only very welcoming but very attentive and made us feel comfortable throughout the entire process, which is something I didn’t get from the competition. Our Sales Consultant (Perry Phetvongkham) went over and beyond to assist in all of our questions and concerns that we had, whether it was in person or over the phone. The no pressure approach made it a bonus for us. I was pleasantly surprised that they allowed us to test drive the they vehicle onto the 401 during the test drive, seeing how far away they were located from an accessible highway. In the end, we purchase the 2017 Kia Forte at Scarboro Kia on Saturday January 28th, 2017 and couldn’t be happier. I look forward to continuing our great relationship with the entire staff. More

Service desk out to take your money Had an issue with my 2008 Kia Rondo failing emission test. Took it in for a computer diagnostic to see what the issue was and fix cost. Diagnostic tes Had an issue with my 2008 Kia Rondo failing emission test. Took it in for a computer diagnostic to see what the issue was and fix cost. Diagnostic test 150 bucks. They couldn't find a problem so the service rep recommended that they keep looking at 150 bucks an hr. I figured I was being screwed so I cut them off paid the bill and left. The service rep was waving his wooden cross and instilling fear into my wife saying I was dumb driving the car as It was unsafe. B.S. With the check engine lift out I drove directly to the emission testing station they retested and it failed but for 20 bucks they pointed out the problem. The computer was not communicating with its remote sensors. They gave me hints on how to get the computer system back on line I followed the protocol and bingo the computer monitoring system came bk on line and it passed the emission test. Hate to think how much the dealership would have sucked out of me. Apparently this is a common problem especially with European made cars. The computer system has nothing to do with the driving componets of your vehicle. It's there to monitor and report problems. But if it's the problem your fresh meat to dealerships or mecs out to screw you. More

My Experience at Scarboro Kia This is a top notch Dealership! Vehicles are nicely displayed in showroom - welcoming you to test the feel and fall in love! I bought my first Kia This is a top notch Dealership! Vehicles are nicely displayed in showroom - welcoming you to test the feel and fall in love! I bought my first Kia 3 years ago and was dealt with superbly by a very knowledgeable and pleasant Sales Person Raj. He was able to guide me then and guide me now with my new purchase of my 2017 Kia . The whole approval process was fast! very quick turnaround and Raj kept me abreast every step of the way Raj is by far an exceptional sales consultant - very knowledgeable of the vehicles and is quite professional and friendly. He asks the right questions and supplies the best possible answers and what I admired about him was his honesty in suggesting what he thought was the best car to suit my specific needs. He did not try to sell me a car (just because) - When I purchased my Kia Soul 3 years ago, he was also my consultant and provided me with the same excellent service then and now. I would highly recommend Scarborough Kia to my friends, family and associates and for sure I would be recommending them to deal with Raj as I know they will be in the best of hands! I am well pleased! I am happy with my choice of vehicle and happy with the financing. Absolutely no complaints from me - all I have is High Fives! More

Amazing, comfortable and exceptional I bought 2 Kia's with Scarboro KIA a 2012 Sportage SX turbo and a 2015 Kia Optima SX Turbo, Raj had my windows tinted the way I wanted, he gave me pre I bought 2 Kia's with Scarboro KIA a 2012 Sportage SX turbo and a 2015 Kia Optima SX Turbo, Raj had my windows tinted the way I wanted, he gave me premium winter rims already installed upon pick up. He put a huge Bow on it as I picked it up on December 22, 2014 a few days away from Christmas. He got my wife and I a lovely gift as well as for my son. The experience I had here is second to none, I will forever remain a Scarboro Kia supporter. The service dept Peter and the boys have always made me feel like family and still continue to do so eventho I have moved away. I can't express how I actually enjoy going there to do my maintenance as I fell right at home. Thanks for everything Scarboro Kia keep up the great work in 2017 :) Warm regards, TRUUU (Im sure you know who this is) More

Great Experience This dealership made buying a new car a very easy experience. The staff made us feel comfortable throughout the process. They answered all our quest This dealership made buying a new car a very easy experience. The staff made us feel comfortable throughout the process. They answered all our questions and responded to any concerns that we may have had. I was pleasantly surprised that they were willing to allow us to take the test vehicle onto the 401 during the test drive. They understood that we were considering other manufacturers but at no time there was no pressure put on us. They were confident enough with the product, price, and level of service. This won out as the relationship with the dealer is very important to us. More

AMAZING SERVICE. Just bought a Kia Sedona from this dealership and couldn't be more happier. It was hard to say goodbye to my vehicle of 16 years but our sales advisor Just bought a Kia Sedona from this dealership and couldn't be more happier. It was hard to say goodbye to my vehicle of 16 years but our sales advisor Tania Lysko was very empathetic and helpful with the transition. Tania was very thorough, answering all my questions and concerns. Rob Woodward the financial advisor was very helpful, explaining everything and with no pressure. When I left this dealership, I felt like I made two wonderful friends. Penny and I would Like to say THANK YOU! so much. More

Smooth and professional Everything couldn't have been easier. We purchased a second hand Sorento at Scaboro Kia and it was worth the trip. The reviews we checked out in advan Everything couldn't have been easier. We purchased a second hand Sorento at Scaboro Kia and it was worth the trip. The reviews we checked out in advance about Raj Dey were indeed true. He was friendly, knowledgeable, and patient. We felt appreciated and welcome. Being new to Toronto and ignorant about cars, his advice helped so much. Thanks and have a great new year, Raj! More