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Rose City Ford Sales

Windsor, ON

4.6
919 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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919 Reviews of Rose City Ford Sales

November 19, 2024

Great service, very professional. All around great time. I will definitely be visiting Rose City next time I’m in the market for a car. More

by ELafleur
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard, Nick Gloster
Nov 21, 2024 -

Rose City Ford Sales responded

Thank you for your wonderful feedback! We are pleased to hear that we were able to provide you with a great experience. We look forward to your next visit the time you are in the market for a car! Your satisfaction is our priority, and we’re here to assist you with any future needs. Have a great day! Cheers :)

November 18, 2024

Truck was done in a timely fashion. My service guy, Rob is very personable. Shuttle came in a timely fashion. More

by BTay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Edward Prime
Nov 19, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! If there's anything further we can do for you, we are always happy to help! Cheers :)

November 15, 2024

Our sales rep was awesome and went the extra mile to accommodate our unique requirements! We are very happy with our purchase and the excellent service that we received. Would highly recommend Rose City More

by Gerry1
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, John Ryan, Bob Marsh, Mustafa Kachouri
Nov 19, 2024 -

Rose City Ford Sales responded

Thank you so much for your kind words, Gerry! We are thrilled to hear that we were able to meet your unique requirements and provide you with excellent service. Your recommendation means a lot to us, and we are delighted that you are happy with your purchase. If you ever need anything in the future, please don’t hesitate to reach out.

November 15, 2024

Had a good experience. The people I dealt with were extremely knowledgeable. Will recommend to other people. More

by Ernieg54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Marsh
Nov 15, 2024 -

Rose City Ford Sales responded

Thank you Yong! We're thrilled to hear that you felt comfortable and relaxed during your visit! We appreciate you taking the time to leave us a rating and review, and we look forward to being of service to you again in the future! Cheers :)

November 13, 2024

Very pleasant staff. Quick service love the customer shuttle service. All my questions have always been answered More

by Wendygreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahsad
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you Wendy for your kind words! We’re delighted to hear that you found our staff pleasant and our service quick. It’s great to know that you appreciated the customer shuttle service and that all your questions have been answered to your satisfaction. We strive to provide a seamless and enjoyable experience for all our guests, and your feedback is truly appreciated

November 13, 2024

poor experience - left the dealership with my repaired vehicle only to have it start smoking and leaking unknown fluid. Returned to dealership and it was smoking again as I drove in. Was quickly taken car More

by btaylor49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
servive advisors, Robert & Matt
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your vehicle after the initial repair. It’s reassuring to hear that Robert and Matt provided excellent service and promptly addressed the issue. We appreciate your feedback regarding the initial repair and will certainly review our processes to ensure thorough checks are conducted before vehicles are returned to our guests. Your satisfaction is our priority, and we hope to serve you better in the future.

November 13, 2024

I feel comfortable and relax. I got the vehicle that I want. I prefer to go there if I want to buy a car in the future. More

by Yongwindsor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
November 13, 2024

Always fantastic service by Rob and everyone there while we wait offering a coffee or tea or snacks . Fast and efficient quality work every time . More

by Mindyhorwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you Mindy! We appreciate your wonderful feedback! We’re delighted to hear that you consistently receive fantastic service from Rob and the team and happy to know you enjoyed the coffee, tea, and snacks while you were here. We strive to provide fast, efficient, and high-quality work every time, and your kind words are truly appreciated.

November 12, 2024

Our sales person was very helpful showing us various options. The business person was very professional and showed us various options available. All in all was a great experience More

by jkaczma5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent in sales and Cathy in business
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you for sharing your positive experience with us! We’re thrilled to hear we were able to be helpful in showing you various options and that our staff maintained a high level of professionalism. It’s wonderful to know that you had a great overall experience. We strive to provide exceptional service to all our guests, and your feedback is greatly appreciated.

November 12, 2024

Great experience, lovely lady brought me a cuppa in the comfortable waiting room, I was offered a shuttle if I wanted to go anywhere. Car was actually done in 1 hour, Thankyou Debbie Dexter More

by debsdexter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 13, 2024 -

Rose City Ford Sales responded

Thank you Debbie! We're thrilled to hear that you had a great experience with us! We appreciate you taking the time to leave us your feedback, and we look forward to being of service to you again in the future! Cheers :)

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