Rose City Ford Sales

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that your visit was quick and efficient, and that our service advisor, Matt, was so friendly and helpful. We're happy we were able to get you in and out at your appointment time and that you were so pleased with your experience. We appreciate your business and hope to see you again soon! Cheers :)

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team and that you found our workplace clean and our service efficient. We appreciate you recognizing our staff's dedication to providing great customer service. We value your business and hope to see you again soon! Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience and that our team was so attentive. We appreciate you recognizing Paul for making the entire process easy. Finding the perfect vehicle for our customers and making the transaction smooth and fast is what we strive for. We hope you enjoy your new truck! Cheers :)

Rose City Ford Sales responded

Thank you, Lisa, for your wonderful review! We are so glad to hear that you had a great experience and that you are very happy with your new car. Our team is committed to providing a pressure-free environment, so it's rewarding to know we met that goal for you. We appreciate your business and hope you enjoy your new vehicle! Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Yoha! We are thrilled to hear that you had an amazing experience with us, from making your reservation to picking up your car after the oil change. Our team works hard to make every step of the process seamless and stress-free. We appreciate your kind words and look forward to seeing you again for your next service! Cheers :)

Rose City Ford Sales responded

We apologize for the significant delay you experienced during your recent visit. While we are glad to hear that Joey was a nice and helpful person, we understand your frustration with not being able to meet your 1 PM appointment time after dropping off your car at 8 AM. Our goal is to provide timely and efficient service, and we clearly fell short in this instance. We take your feedback seriously and will be looking into our scheduling and service processes to prevent this from happening again. We value your business and hope to provide you with a much better experience next time. Thank you.

msoulliere responded

i do appreciate you getting back to me. I will give it a try again for my next oil change. Thank you, Mark

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a top-notch experience with us. Creating a friendly and welcoming atmosphere for all of our customers, from the moment they walk in, is what we always strive for. We appreciate your kind words and are so glad that you had a positive experience with our entire team. Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. It's great to know that our staff was friendly and that Mathew was both knowledgeable and a pleasure to work with. We look forward to seeing you again for your next oil change! Cheers :)

Rose City Ford Sales responded

Thank you, Brandie, for your wonderful review! We're so glad to hear that Dany was extremely helpful and knowledgeable during your search for a new vehicle. Our team prides itself on providing excellent service and expertise to our customers. We appreciate your kind words and look forward to serving you again in the future! Cheers :)

daniellepoupard responded

Great team that ensures your needs are met & are always kind and professional.