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Rose City Ford Sales

Windsor, ON

4.7
1,038 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,038 Reviews of Rose City Ford Sales

March 20, 2025

Best sales team around! Ahmed has sold me many cars and he always takes great care of me with the help of his awesome team More

by Sam_bond_e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed , Nick Gloster
Apr 07, 2025 -

Rose City Ford Sales responded

It's wonderful to hear about your continued positive experiences with our sales team, especially Ahmed! We are very proud that Ahmed has earned your trust over multiple car purchases and consistently provides great care. At Rose City Ford, we strive to build long-lasting relationships with our customers, and your loyalty is greatly appreciated. We look forward to assisting you with your future automotive needs. Cheers :)

March 18, 2025

Paul was amazing. Very helpful, always answered my questions quickly and was very knowledgeable. He followed up after I received the car. And no pressure, which I gr More

by Katie_cakovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski - sales department
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Katie! We're delighted to hear that Paul provided you with an amazing experience. His dedication to being helpful, knowledgeable, and responsive is something we truly value. We're also glad you appreciated his no-pressure approach and follow-up. We strive to create a comfortable and informative environment for our guests, and we're pleased Paul exceeded your expectations. Cheers :)

March 18, 2025

First, I am not Jan, I am Dr. DANA Fleming, Jan is my wife, but it has been my responsibility for the car. I do not know why these "surveys" are sent to my wife on my phone, when More

by daf.fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 22, 2025 -

Rose City Ford Sales responded

Dr. Fleming, we sincerely apologize for the error in addressing you and for any confusion regarding the survey distribution. We understand the importance of accurate communication and will address this internally. We are pleased to hear the service itself was efficient and satisfactory. We appreciate your feedback.

March 18, 2025

Ronaldo made time to meet us without having an appointment and made us feel welcome from the moment we stepped through the doors. More

by Robert.McKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Robert, for sharing your positive experience! We're delighted to hear that Ronaldo made you feel welcome and took the time to meet with you, even without an appointment. Providing exceptional customer service and making our guests feel valued is our top priority. We appreciate your recognition of Ronaldo's dedication, and we're glad you felt welcomed from the start. Cheers :)

March 17, 2025

Is is in a great location. My salesman Kyle that sold me my bronco is awesome. He is very knowledgeable. Couple were nice took good care of me. I m waiting for a call tmr mo More

by Hockey mom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you for your feedback. We are glad you appreciate Kyle's expertise and the overall friendly service. We apologize for the inconvenience regarding the repair and the part availability. We understand your frustration with the wasted time and will ensure we improve our parts checking process.

March 17, 2025

I was happy with the friendly service that I received, they were very helpful getting my car fixed up. More

by kkelly0378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , Nick Gloster
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you for your feedback! We are glad you were happy with the friendly and helpful service you received. We strive to provide efficient and effective solutions for our guests. Cheers :)

March 16, 2025

I always get great service when I go to Rose City Ford . Always very helpful z More

by LisaAddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Lisa! We are pleased to hear that you consistently receive great service at Rose City Ford. We value your continued patronage and are always here to assist you. Cheers :)

March 14, 2025

They allways take care of your needs, very friendly and wonderful customer service!!! Thank you !!! More

by onesmartcookie78@live.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Danny
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that we consistently meet your needs with friendly and wonderful customer service. We truly value your patronage and are dedicated to providing exceptional service to all our guests. We appreciate you taking the time to share your positive experience!

March 14, 2025

From sales to service you get personal attention and you won't find this anywhere else. I've purchased countless number of cars throughout my life and Rose City Ford is by far the best. More

by fabiongia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and matt
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you so much for your incredibly kind words! We are truly honored to hear that you've found our personal attention and service to be exceptional, especially knowing your purchase history. We strive to create a unique and positive experience for every guest, and we're thrilled that we've exceeded your expectations. Your feedback validates our commitment to providing the best possible service, from sales to service. We appreciate your loyalty and are grateful you've chosen Rose City Ford. Cheers :)

March 14, 2025

Very fast and efficient service. Staff were very friendly and professional with email follow up. Thanks Rose City Ford! More

by Terrigoudreau5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey, Rob Primeau
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Terri! We're delighted to hear that you experienced very fast and efficient service. We're also glad you appreciated our friendly and professional staff, as well as the email follow-up. We strive to provide a seamless and positive experience for all our guests. We appreciate your feedback and thank you for choosing Rose City Ford! Cheers :)

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