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Rose City Ford Sales

Windsor, ON

4.7
1,403 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,403 Reviews of Rose City Ford Sales

November 20, 2025

Rob Primo was excellent with helping me in regards to questions I had. Very courteous and respectful More

by Colasanti1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primo
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

Thank you so much for your kind review! We're thrilled to hear that Rob provided excellent customer service and was courteous and respectful. We pride ourselves on delivering top-notch service and are always here to answer any questions you may have. Come back and see us again soon! Cheers 🙂

November 17, 2025

Everyone was friendly and enthusiastic. Ian was informative. My questions were promptly answered. Thank you More

by Melaniecatenacci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

So glad to hear that you had a great experience with us! Our team takes great pride in being friendly, enthusiastic, and informative. Thank you for choosing Rose City Ford! We appreciate your support! Cheers 🙂

November 14, 2025

Had a oil change and suppose to have tires rotated and right year tire fixed leaking pressure, They could not find leak in tire so went home! They explained to come back if still leaking. Went back a More

by Bettyadadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

We are so glad that Matt and Rob in our service desk took great care of you and were able to resolve the issue with your tire and provide a proper tire rotation. Thank you for choosing our business. We appreciate your support! Cheers 🙂

November 14, 2025

Was starting to get worried that I wasn't going to get a vehicle but Ford made it easy and possible to get a car. More

by Bellbrenden2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Emery,Lucy Nguyen, Nick Gloster, Daniela Racco
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

Thank you so much for choosing Rose City Ford! We are thrilled to hear that we were able to make your car-buying experience so positive. We look forward to seeing you behind the wheel of your new vehicle! Cheers 🙂

November 14, 2025

Great customer service. Everyone is always friendly. Appreciate how fast and efficient their service team is. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

Thank you for the kind words! We strive to provide the best customer service and we're thrilled that you've had a positive experience with our team. We'll make sure to pass along your compliments to our service team. See you soon! Cheers 🙂

November 12, 2025

Dealing with Rob and the mechanics was a good experience for me. They listened to my concerns, found the problem and made the repairs. More

by jtrembly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

Thank you for your positive feedback! We are thrilled to hear that our team provided a great experience and were able to address your concerns and make necessary repairs. We pride ourselves on excellent customer service and quality work. Thank you for choosing us for your vehicle needs. Cheers 🙂

November 11, 2025

Easy to book service appointments through website however their "diagnostic" fee for multiple PCM issues is disappointing and perhaps worse is the approx. $35 they hide at the end of the bill for " general s More

by ROCK DEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of ppl listed were dealt with. The advisor named Joey was great, nice and helped where he could I just wish he would have disclosed the the add on fees prior to payment. Not really his fault and likely a dealership wide process.
Report | Print
Jan 08, 2026 -

Rose City Ford Sales responded

Thank you for your feedback. We apologize for any miscommunication regarding our diagnostic fee and general shop items. Our pricing is clearly stated on our website and we will ensure that our advisors communicate all associated costs in the future. We appreciate your business and will strive to provide transparent and fair pricing for our services. Thank you, we hope to see you again soon.

November 08, 2025

Great experience, Derek was extremely likable and helpful. We really love our new Ford Maverick. We will recommend Derek and Rose City to our friends and family. More

by paquettewindows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Emery, Nick Gloster
Report | Print
Nov 12, 2025 -

Rose City Ford Sales responded

Thank you for leaving such a positive review! We are thrilled that you had a great experience with Derek and are loving your new Maverick. We truly appreciate your recommendation to your friends and family, and we look forward to providing them with the best experience possible! Cheers 🙂

November 07, 2025

I was thoroughly impressed with the genuine attention and care of its patrons.. Service was also quick and Joseph was a professional gentleman. More

by Mikepio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Nov 12, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Mike! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that Joey provided you with a great experience. We look forward to your next visit! Cheers 🙂

November 06, 2025

I was in for a recall, I was served promptly. Truck was fused in very short order. No complaints More

by full_auto_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Nov 11, 2025 -

Rose City Ford Sales responded

Thank you! We're glad to hear that we were able to serve you promptly and efficiently. Our team strives to provide excellent service to all our customers. We appreciate your positive feedback! Cheers 🙂

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