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Rose City Ford Sales

Windsor, ON

4.7
971 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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971 Reviews of Rose City Ford Sales

January 28, 2025

I went in for a recall on my car. While I was waiting I was acknowledged by the representative. I waited in the waiting room. The work was done less than an hour later! More

by Tadabish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

That's fantastic to hear! We strive to make every service visit as efficient and pleasant as possible for our guests. We're glad that our team was able to take care of your recall quickly and professionally. We appreciate your business and hope to see you again for any future service needs. Cheers :)

January 28, 2025

Pleasant sales staff and easy to work with. Issues are resolved quickly. Service centre is also is very efficient. More

by BroncoX2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany and Lucy
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

That's fantastic to hear! We're committed to providing a seamless and enjoyable experience for our guests, both in sales and service. It's wonderful to know that our team is living up to those expectations. We appreciate your positive feedback and look forward to serving you again in the future. Cheers:)

January 27, 2025

People are very very nice, Rob the adviser was super helpful, every visit is quick and easy, never any problems More

by J Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau I think
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

We're delighted to hear about your positive experiences with us! It's great to know that Rob was so helpful and that your visits have been quick and easy. Providing efficient and friendly service is a top priority for us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Cheers :)

January 26, 2025

The service was the next day after I called. My power steering pump had a slow leak that was causing a squelling noise when cold. I brought my vehicle in at 8:15am and was out the door before More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Prime, Service Advisor
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you, James! We're thrilled to hear about your recent positive service experience! It's fantastic that we could address your power steering pump issue so quickly and efficiently. We aim to make every visit as comfortable as possible, so we're glad you enjoyed the lounge amenities. Thank you for your kind words and recommendation – we truly appreciate it! Cheers :)

January 25, 2025

Overall a pleasant experience at this establishment. Welcoming and friendly staff. Was impressed with the manager introducing himself and offering a beverage. It’s the little details that really do m More

by hokeypokey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia and Lucy.The back up receptionist. Sorry I did not get your name., Nick Gloster
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you for sharing your positive experience! We're delighted to hear you found our staff welcoming and friendly. We believe those little details, like a manager introduction and offering a beverage, can make a big difference in our guests' experience and we're happy to hear that they were appreciated! We appreciate your feedback and look forward to seeing you again. Cheers :)

January 24, 2025

Always top notch service from the whole service team. I love my Rose City Ford! More

by kjjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

We're so happy to hear you consistently receive top-notch service from our team! It's wonderful that you love your Rose City Ford experience. We appreciate your loyalty and look forward to continuing to serve you. Cheers :)

January 24, 2025

I arrived on time. I was immediately taken care of. My car went in maintenance completed as necessary . I was notified when completed. Very clean efficient dealership More

by Snowleopard25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 31, 2025 -

Rose City Ford Sales responded

We appreciate you sharing your positive experience! We're pleased to hear that your visit was prompt and efficient, and that your vehicle's maintenance was completed to your satisfaction. Maintaining a clean and organized environment is also important to us, so we're glad you noticed. Thank you for your business! Cheers :)

January 24, 2025

Maintenance for a vehicle will soon be unaffordable for the average Canadian if not already. As it will be unable to compete for transport value. More

by llamoure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Jan 26, 2025 -

Rose City Ford Sales responded

We appreciate your perspective and understand the concerns about rising vehicle maintenance costs. At Rose City Ford, we strive to offer competitive service pricing and transparent communication about required maintenance. We also offer a variety of service specials and financing options to help make vehicle care more affordable for our guests. We believe that regular maintenance is essential for maximizing the lifespan and value of your vehicle. Our team is dedicated to providing high-quality service and helping our guests make informed decisions about their vehicle care needs. Cheers :)

January 24, 2025

They were extremely helpful in explaining everything in simple terms when buying my first car. I would highly recommend! More

by miadinardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall, Mustafa Kachouri
Report | Print
Jan 26, 2025 -

Rose City Ford Sales responded

That's wonderful to hear, Mia! We understand that purchasing your first car can be a bit overwhelming, and we strive to make the process as clear and straightforward as possible for all our guests. We're thrilled that our team was able to provide you with the guidance and support you needed. Thank you for choosing Rose City Ford for this exciting milestone, and congratulations on your new car! Cheers :)

January 23, 2025

Met with the management in the person of Scout,a perfect gentleman.Great manager and he tried solving the problems though not all .He is indeed great guy, a shout out to Kurt in the sales,Rob in the enginee More

by cherry4real55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 26, 2025 -

Rose City Ford Sales responded

We are so happy to hear that your experience at Rose City Ford was a positive one! Our team strives to provide exceptional service to each and every guest, and it sounds like Scott, Kurt, Rob, Cathy, and Stacy truly delivered. We appreciate your kind words and recognition of their efforts. We will be sure to share your feedback with them. Cheers :)

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