Rose City Ford Sales

Rose City Ford Sales responded

Thank you for your positive feedback on your recent experience. We are pleased to hear that our team did a great job explaining everything and went the extra mile to demonstrate the features you were unsure of. Our sales team strives to be thorough and helpful, ensuring our customers have a clear understanding of their vehicle options. We appreciate you acknowledging their efforts and hope you are enjoying your vehicle. Cheers :)

Rose City Ford Sales responded

Thank you for this excellent review of your first service experience! We are very happy to hear that you found our team to be very professional and that the information provided by your service advisor was straightforward and easy to understand. We strive to communicate clearly with our customers and avoid technical jargon. We truly appreciate your high recommendation of our service department, and we look forward to assisting you again in the future! Cheers :)

Rose City Ford Sales responded

Thank you for your wonderful feedback regarding our service department. We are delighted to hear that you experienced excellent service from our team members. Providing a clean and convenient transaction in our bay area is something we strive for, ensuring a smooth experience for all our service customers. We appreciate you acknowledging our team's dedication to customer care and look forward to assisting you with any future service needs for your vehicle. Cheers :)

Rose City Ford Sales responded

We are so happy to hear about your positive experience with Danny! It's wonderful to know that he listened to your needs and concerns, focusing on finding you a good car within your budget without any pressure to overspend. Danny embodies our commitment to understanding each customer's unique situation and providing genuine assistance. We appreciate you taking the time to commend his helpful approach and hope you are enjoying your vehicle. Cheers :)

Rose City Ford Sales responded

Thank you for your continued loyalty dating back to our time as Dingwall Ford! We are deeply grateful for your nearly 50 years of business and are delighted to know that you have consistently been treated well throughout that time. This long-standing relationship speaks volumes, and we remain committed to providing the same excellent service that you have come to expect from us. We value your trust and look forward to serving you for many more years to come. Cheers :)

Rose City Ford Sales responded

Thank you for your positive comments regarding our staff at Rose City Ford in Windsor. We are very happy to hear that you found our team to be both friendly and professional, and that they are always ready to assist you. Providing helpful support and thoroughly addressing all questions and concerns is a cornerstone of our customer service philosophy. We appreciate your feedback and are always here to help you with anything! Cheers :)

Rose City Ford Sales responded

Thank you for your positive feedback regarding our service department. We are pleased to know that you were kept updated on the work being done on your car. Our service team believes in transparent communication to ensure our customers are well-informed throughout the service process. We appreciate you acknowledging this aspect of our service and hope you were satisfied with the work performed. Cheers :)

Rose City Ford Sales responded

Thank you for your glowing review! We are thrilled to hear that you found our team accommodating, friendly, informative, and knowledgeable. It's especially rewarding to know that our team made you feel genuinely special. We strive to create a positive and customer-centric environment, and your feedback validates our efforts. Thank you for choosing Rose City Ford! Cheers :)

Rose City Ford Sales responded

Thank you, Robert! We are also pleased to hear that you found our service to be top quality and that you were able to utilize your FordPass points to cover your repair costs. At Rose City Ford, we aim to provide both excellent service and valuable benefits to our loyal customers. We appreciate your feedback and are glad we could assist you. Cheers :)

Rose City Ford Sales responded

Thank you for sharing your amazing experience! We are delighted to hear that our team took the time to answer all your questions and ensured you found the perfect vehicle for your needs. Providing a personalized and supportive buying experience is a priority for us. We hope you are enjoying your new Escape! Cheers :)