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Rose City Ford Sales

Windsor, ON

4.7
971 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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971 Reviews of Rose City Ford Sales

February 04, 2025

Always so nice from the moment you arrive until you are on your way out!, everyone is knowledgeable and if not sure they find someone with the answer. More

by chellybelly62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Stacey
Feb 11, 2025 -

Rose City Ford Sales responded

Thank you, Chelly, for the wonderful feedback! We're so glad you appreciate the friendly atmosphere and knowledgeable team at Rose City Ford. We strive to provide helpful and informative service to all our guests from arrival to departure. We appreciate your continued support and look forward to seeing you again soon. Cheers :)

January 31, 2025

Dealership was very helpful with assisting me with vehicle and making sure everything ran smoothly. More

by jazzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall, Nick Gloster
Feb 03, 2025 -

Rose City Ford Sales responded

We're so glad to hear your experience with us was positive. Our team strives to provide a seamless and supportive environment for all our guests. We appreciate you taking the time to share your feedback and we look forward to assisting you again in the future. Cheers :)

January 31, 2025

Matt was awesome in service. He took care f the problem right away for us. More

by Sheramlevasseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Nick Gloster
Jan 31, 2025 -

Sheramlevasseur responded

Matt was great in service. He took care of me right away Thank you Matt Sherry

January 31, 2025

All was great. Would recommend this dealer for sure. Very satisfied with the work done. More

by harpo1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primo
Feb 03, 2025 -

Rose City Ford Sales responded

We're thrilled to hear you had a great experience and are satisfied with the work completed! Thank you for recommending us; positive feedback like yours means the world to our team. We look forward to serving you again and appreciate your business. Cheers :)

January 30, 2025

Contacted them with wanting to turn in my lease and within 5 days I was leaving the lot with a new vehicle More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf
Feb 03, 2025 -

Rose City Ford Sales responded

We appreciate your recommendation! It's wonderful to know you were completely satisfied with the work performed. Providing excellent service and exceeding our guests' expectations is what we strive for. We thank you for your business and hope to see you again soon. Cheers :)

January 30, 2025

Great service people, friendly sales people, and amazing technicians. They’ll take care of all your needs. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 03, 2025 -

Rose City Ford Sales responded

We're delighted to hear you had such a positive experience, Matt! Our team, from sales to service, strives to provide comprehensive care for all our guests' automotive needs. Thank you for your kind words, and we look forward to assisting you again in the future. Cheers :)

January 30, 2025

Great, speedy service. Quick and knowledgeable. Provided me with a courtesy shuttle that dropped me off and picked me up More

by Mike Soda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 03, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful feedback, Mike! We're thrilled you experienced fast and efficient service. Providing convenient options like our courtesy shuttle is just one way we aim to make our guests' visits as smooth as possible. We hope to see you again soon! Cheers :)

January 30, 2025

The staff is very friendly. They take good care of you when you bring in your car for service. More

by raydupuis65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, Ahmad Assaf, Cathy Hawkes, Nick Gloster
Feb 03, 2025 -

Rose City Ford Sales responded

Thank you for your feedback, Ray! We're pleased to know you appreciate our team's friendly approach and attentive service. Providing a positive and caring experience for our guests is a top priority. We look forward to seeing you again for your future service needs. Cheers :)

January 29, 2025

Have had same problem with truck since owning , nobody cares to fix it. If you’re in a hurry dont go here, has always been 2-4 hours longer then stated, then claim they called and left a message and claim More

by BrokenFord2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Rossi
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you for sharing your feedback. We're sorry to hear that you've experienced recurring issues with your truck and that our service hasn't met your expectations. We understand your frustration regarding the delays, communication, and the difficulty in getting the problem resolved. We take these matters seriously and would like to learn more about your specific situation so we can take steps to improve. Please contact us at 226-826-2680 at your convenience so we can discuss this further. Thank you, we look forward to hearing from you.

January 29, 2025

Rose City Ford is an excellent dealership with exceptional service and staff. I was very impressed by everyone involved with my experience. I was helped primarily by service advisor Rob, Dan at th More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Rob, Dan in parts, Stacy in service
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you Jacob! We're so pleased to hear about your excellent experience! It's wonderful that Rob, Dan, and Stacy were able to provide you with such helpful and attentive service. Our entire team strives to create a welcoming and comfortable atmosphere for every guest. Thank you for the fantastic feedback, and we look forward to serving you again in the future. Cheers :)

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