Rose City Ford Sales

Customer service in the service department was great. Very friendly. Repairs on my vehicle were very quick. From the time I dropped my vehicle off in the morning until I picked it up in the early afterno Very friendly. Repairs on my vehicle were very quick. From the time I dropped my vehicle off in the morning until I picked it up in the early afternoon the entire process was efficient More

Olivia was amazing and was never pushy or tried to sell me anything I was not interested in Karen was thorough with me explaning all the option I had for warranty etc me anything I was not interested in Karen was thorough with me explaning all the option I had for warranty etc More

The best service advisor and technician! The concierges are always at the ready to help and are always so pleasant. The concierges are always at the ready to help and are always so pleasant. More

Such amazing service. Can’t thank the team at Rose City enough for helping my find my perfect vehicle. Especially my salesman Chuck! 10/10 recommend. Can’t thank the team at Rose City enough for helping my find my perfect vehicle. Especially my salesman Chuck! 10/10 recommend. More

Honestly had the best time while I waited for my car to be serviced. Helped with the Christmas decorations and made some new acquaintances. Thank you for the hospitality and would definitely recommend an be serviced. Helped with the Christmas decorations and made some new acquaintances. Thank you for the hospitality and would definitely recommend anyone interested in buying that Rose City Ford is the place cause they take care of you. More

The service at Rose City was very good. It was done on time and service suppervisor was helpfull and courteous. It was done on time and service suppervisor was helpfull and courteous. More

So happy with my purchase ! Dany was so helpful and went beyond for us which we greatly appreciated . We will be recommending him to others in the market for a car . Dany was so helpful and went beyond for us which we greatly appreciated . We will be recommending him to others in the market for a car . More

DISAPPOINTMENT! Very disappointed to the outcome of the servicing of my brand new car that I just picked up on Friday Dec 6th. We noticed a ding on the door. Mauro Very disappointed to the outcome of the servicing of my brand new car that I just picked up on Friday Dec 6th. We noticed a ding on the door. Mauro was able to get my car in on the following Tuesday to fix the ding. During the weekend, an alert message appeared requiring service. Through my Ford pass the message was for Power train/ 4WD and sent the message to Mauro. The ding was fixed perfectly but was told by the technician that he can't find any error when he scanned it. I was sent home without resolving the alert ⚠️ issue. That same evening driving home the alert appeared again and was told to bring it in AGAIN on Friday which we did and told the same story, can't determine what's wrong with it and again sent my car home 2nd time WITHOUT RESOLUTION. Also since i don't have nitrogen at home, my tires set point of 33 psi was reading low so I asked them to top them up. When I arrived home noticed they were OVER INFLATED to 40 psi. The next day the same fault message appeared so I called someone at Joe Meloche. He ask for my VIN and was able to tell me what's wrong with the car SIGHT UNSEEN and told me to bring it in this Thursday Dec 19th for a software update. How are your technicians unable to troubleshoot this issue twice!!??? This has ruined my first new car experience with Ford. More

Brought car in for oil change. Excellent friendly service. I was in and out within an hour. Excellent friendly service. I was in and out within an hour. More

From the time I purchase my car from Rose City Ford they do my car all the time so happy with all. They are friendly and they do good service and I love the away they remind us for next service to our vehic do my car all the time so happy with all. They are friendly and they do good service and I love the away they remind us for next service to our vehicles. More