Rose City Ford Sales

Rose City Ford Sales responded

Thank you for bringing your recent recall service experience to our attention. We sincerely apologize for the inconvenience caused by the missed information regarding the fuel tank level. We understand your frustration with having to reschedule your appointment and take an additional day off work. We will be addressing this oversight with our call center team to ensure all necessary information, such as fuel level requirements for specific services, is clearly communicated to our valued customers in the future. We appreciate your understanding and hope your recall service was completed to your satisfaction upon your return.

Rose City Ford Sales responded

Thank you, Dave! We appreciate your feedback and are glad to hear that you found our staff friendly and that the work was completed quickly. We understand that cost is always a consideration, and we strive to remain competitive within the market. We continuously evaluate our pricing to ensure we are providing value while maintaining the high quality of service our customers expect. Thank you for acknowledging our friendly staff and efficient service. We look forward to your next visit! Cheers :)

Rose City Ford Sales responded

Thank you, Bill! We are happy to hear that you were promptly attended to upon arrival and that everything was handled efficiently. Our team strives to be courteous and polite with every customer, and we appreciate you acknowledging these efforts. We hope to continue providing you with excellent service in the future. Cheers :)

Rose City Ford Sales responded

Thank you! We are delighted to know that your visit was quick and enjoyable, and that you found our team to be friendly, knowledgeable, and efficient. Providing a seamless and pleasant experience for routine maintenance is important to us, and we appreciate your recognition of our team's efforts. We look forward to seeing you for your next service. Cheers :)

Rose City Ford Sales responded

Thank you for your wonderful feedback! We are very happy to hear that you have consistently experienced great service and that you would recommend us to your friends and family. We strive to be honest and provide high-quality work, and your trust in our dealership is greatly appreciated. Cheers :)

Rose City Ford Sales responded

Thank you for your continued positive feedback! We are delighted to hear that you consistently have a great experience and that you find our dealership to be very organized. We are also thrilled that you are enjoying your new vehicle! We appreciate your loyalty and look forward to serving you again in the future. Cheers :)

Rose City Ford Sales responded

Thank you for your positive feedback on your recent experience. We are pleased to hear that our team did a great job explaining everything and went the extra mile to demonstrate the features you were unsure of. Our sales team strives to be thorough and helpful, ensuring our customers have a clear understanding of their vehicle options. We appreciate you acknowledging their efforts and hope you are enjoying your vehicle. Cheers :)

Rose City Ford Sales responded

Thank you for this excellent review of your first service experience! We are very happy to hear that you found our team to be very professional and that the information provided by your service advisor was straightforward and easy to understand. We strive to communicate clearly with our customers and avoid technical jargon. We truly appreciate your high recommendation of our service department, and we look forward to assisting you again in the future! Cheers :)

Rose City Ford Sales responded

Thank you for your wonderful feedback regarding our service department. We are delighted to hear that you experienced excellent service from our team members. Providing a clean and convenient transaction in our bay area is something we strive for, ensuring a smooth experience for all our service customers. We appreciate you acknowledging our team's dedication to customer care and look forward to assisting you with any future service needs for your vehicle. Cheers :)

Rose City Ford Sales responded

We are so happy to hear about your positive experience with Danny! It's wonderful to know that he listened to your needs and concerns, focusing on finding you a good car within your budget without any pressure to overspend. Danny embodies our commitment to understanding each customer's unique situation and providing genuine assistance. We appreciate you taking the time to commend his helpful approach and hope you are enjoying your vehicle. Cheers :)