Rose City Ford Sales

Rose City Ford Sales responded

We are absolutely delighted to hear about your recent service experience with us! We pride ourselves on respecting our customers' time, so it's wonderful to know we were punctual and completed your service exactly within the timeframe we quoted. It’s also great to hear our team made your wait more comfortable with our complimentary snacks and beverages. We truly appreciate your kind words and look forward to being your preferred dealership for all your future automotive needs! Cheers :)

Rose City Ford Sales responded

Thank you so much for your excellent feedback! We're absolutely thrilled to hear that Kyle made you feel valued and provided you with great service. We truly believe in building strong relationships with our customers by focusing on their needs and ensuring a positive experience. It's wonderful to know that this approach resonated with you more than just focusing on the lowest price. We appreciate your business and look forward to continuing to provide you with exceptional service at Rose City Ford. Cheers :)

Rose City Ford Sales responded

Thank you for sharing your experience! We're glad to hear that Rob was able to connect with you quickly, even with the phone tag, and that he took excellent care of your vehicle's issues before your long road trip. Ensuring your car is in top condition for extended travel is a priority for us, and we're happy we could provide you with that peace of mind. We appreciate your patience and your business! Cheers :)

Rose City Ford Sales responded

Thank you, Shannon, for your fantastic feedback! We're so pleased to hear you're happy with your experience, especially due to your sales representative, Ronaldo. It's wonderful to know he went above and beyond what's expected to ensure you had a great purchasing journey. We truly value hearing about our team members exceeding expectations, and we appreciate your business! Cheers :)

Rose City Ford Sales responded

Thank you so much for your kind words! We're absolutely delighted to hear that you consistently receive very helpful staff and good service here at Rose City Ford. It means a lot to us that you've been a loyal customer for more than one year and that you're very happy with your experiences. We truly appreciate your continued trust in us and look forward to serving you for many more years to come! Cheers :)

Rose City Ford Sales responded

Thank you so much, Frank, for your wonderful feedback! We're absolutely thrilled to hear that your experience with us was great from the moment you ordered your vehicle right through to its delivery. We're especially pleased that our team took the time to go over the operation of your new truck before you drove off, ensuring you felt comfortable and confident. It's also fantastic to know we could assist you with the selling of your previous car, making your transition seamless. We appreciate you recognizing Mauro's excellent service from start to finish! Cheers :)

Rose City Ford Sales responded

Thank you so much, Tim, for sharing your great experience with us! We truly appreciate you recommending Rose City Ford to anyone looking for a new vehicle. Our team strives to be respectful and willing to work with every customer, no matter their circumstances, and it's wonderful to know that resonated with you. We're committed to making the car-buying process a positive one for everyone. We look forward to your next visit! Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you found our environment friendly and comfortable, and that we were able to quickly help you find the vehicle that met your needs. It’s fantastic to know that Lucy and Dany were amazing and provided you with great customer service! We truly appreciate your feedback and are so glad we could make your experience a positive one. Cheers :)

Rose City Ford Sales responded

Thank you so much for your feedback! We're thrilled to hear that your recent visit to our service department was very pleasant and that we were quick to change your oil and rotate your tires. We're delighted to know you are very pleased with the service you received. We appreciate your business and look forward to seeing you again for your next service! Cheers :)