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Rose City Ford Sales

Windsor, ON

4.6
884 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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884 Reviews of Rose City Ford Sales

December 12, 2024

People there are very nice and friendly, I had Rob for my service appointment and he did his job very well. Strongly recommend 👌 More

by Qusay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
December 11, 2024

Just went in to look at a newer vehicle and we ended up purchasing as the deal was to good to walk away. More

by korodiver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard
Report | Print
December 10, 2024

Very pleasant to deal with. Helpful, accommodating, knowledgeable. Sales and finance team are very thorough More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jirjis, Dany
Report | Print
December 10, 2024

Paul my sales guy was very informative and patient with the process of purchasing the vehicle More

by Curyfed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Ramsey , Nick Gloster
Report | Print
December 10, 2024

Courteous, efficient, gracious with food and drink free, clean comfortable lounge and friendly people guiding you More

by Bholden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
December 07, 2024

Quick service They care about you Polite They know who you are you are not just a number More

by Kidlee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Dec 12, 2024 -

Rose City Ford Sales responded

Thank you for your kind words! We’re delighted to hear that you appreciate our quick service and the personal care we provide to our guests. It’s important to us that everyone feels valued and not just a number. We look forward to continuing to serve you with the same level of dedication. Cheers :)

December 06, 2024

Great place for service friendly and complimentary. Thoroughly explained what was going on and what to expect. Thanks More

by Captainzurkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Dec 12, 2024 -

Rose City Ford Sales responded

Thank you for your positive feedback! We’re glad to hear that you had a great experience with us. Our team strives to ensure that everything is thoroughly explained and that you know what to expect. We appreciate your trust in us. Cheers :)

December 05, 2024

Great communication. Great service. Friendly staff. Overall satisfied with our experience. Pretty straight forward. Would recommend. More

by Jhowie69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent rankin
Report | Print
Dec 12, 2024 -

Rose City Ford Sales responded

Thank you for your recommendation! We’re glad to hear that you had a satisfying experience with great communication and friendly service. We appreciate your support and look forward to serving you again. Cheers :)

December 04, 2024

Service was quickly done. Rob, the advisor did a great job. The facility was clean. We were well taken care of in the waiting room More

by pjhorsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Kurt in the showroom
Report | Print
Dec 12, 2024 -

Rose City Ford Sales responded

Thank you for your feedback, Pj! We’re pleased to hear that Rob took great care of you and that you found our facility clean and welcoming. Your comfort and satisfaction in the waiting room are important to us. We look forward to serving you again. Cheers :)

December 04, 2024

Absolutely horrible customer service and Matthew Willar should be fired for not calling me and telling me to come pick up my vehicle once it was finished. Instead he locked up shop with my vehicle inside b More

by Jenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Willar
Report | Print
Dec 12, 2024 -

Rose City Ford Sales responded

Hi Jenna. Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered. This is not the level of service we strive to provide to our guests. We take your feedback seriously and will address this matter internally to ensure it does not happen again. If you would like to discuss this further, please contact our management team directly at 226-826-2680 so we can resolve this issue to your satisfaction.

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