
Rose City Ford Sales
Windsor, ON
Filter Reviews by Keyword
By Type
971 Reviews of Rose City Ford Sales
The service centre employees are professional and friendly. The service advisor, Matt, took my information as soon as I brought the car in. Stacy and the other woman (I can't remember her name) offer friendly. The service advisor, Matt, took my information as soon as I brought the car in. Stacy and the other woman (I can't remember her name) offered me a beverage and snack, which I appreciated. When I paid, Stacy and Rob asked if I had any points. Rob checked and the points paid for most of the new tire I needed. That made me happy The technician, Colby, did a great job. More
I dealt with a guy named Rob Primeau, and he was amazing, 5 stars to him. This review is not about him as he was very professional and helpful. The 3 stars goes to whoever worked on my car. I had the steerin 5 stars to him. This review is not about him as he was very professional and helpful. The 3 stars goes to whoever worked on my car. I had the steering rack replaced on my Ford Focus. The rack was replaced nicely, but upon driving for a few days I noticed my transmission was acting very strange. Upon further investigation I came to the discovery that whoever replaced my steering rack did not tighten the bolt that connects my transmission to the cars frame. The bolt fell out and the transmission was left hanging. I brought it back to Rose City and they went through everything again. Rob was very helpful and made sure it was corrected. More
Work is done on schedule. They are accommodating for waiting customers. I not a fan of their calling system. Getting a person to talk to is sometimes difficult. They are accommodating for waiting customers. I not a fan of their calling system. Getting a person to talk to is sometimes difficult. More
Fast and excellent service whenever I get my car for an oil change or any service I needed. And I like that they have valet service while I’m at work. oil change or any service I needed. And I like that they have valet service while I’m at work. More
Rob Primeau is an exceptional service manager appreciate his honesty and integrity explains everything in detail always polite exceptional service. Rob is the only reason my family attends this dealership t his honesty and integrity explains everything in detail always polite exceptional service. Rob is the only reason my family attends this dealership thank you Rob. I highly recommend anybody to go see Rob. More
We received amazing customer service from Mustafa and Rinaldo!! They went above and beyond to coordinate a duel sale transaction for my brother and I. Thanks guys, top notch! Rinaldo!! They went above and beyond to coordinate a duel sale transaction for my brother and I. Thanks guys, top notch! More