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Rose City Ford Sales

Windsor, ON

4.6
918 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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918 Reviews of Rose City Ford Sales

January 10, 2025

They were quick, and polite. They explained the process well. It was a pleasant experience. More

by jvb55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Michelle
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

We’re thrilled to hear that you had a pleasant and efficient experience with our team. It’s our goal to ensure that every guest feels valued and well-informed throughout the process. Thank you for choosing us, and we look forward to assisting you with your future vehicle needs. Cheers :)

January 09, 2025

Kind courteous pleasant employees making sure customers are completely satisfied & feel valued, work finished in timely manner More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Coulter
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Hi Debbie! Thank you for your kind words. We’re delighted to know that our team made sure you felt valued and that your service was completed in a timely manner. Your satisfaction is our top priority, and we appreciate your feedback. Cheers :)

January 09, 2025

The service was handled with the knowledge of the vehicle and in a quick manner. More

by deckclan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew T Willar
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Thank you! We’re happy to hear that your service was handled efficiently and with expertise. Providing knowledgeable and quick service is our goal, and we’re glad to know that you had a positive experience. Thank you for your feedback. Cheers :)

January 09, 2025

The experience was amazing! They were very informative and not pushy. They made every aspect of the experience exciting and fun. The many different options you have is great and More

by jrav57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, Nick Gloster
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with us. Our team strives to provide informative and enjoyable service without any pressure, and it’s great to know we succeeded. We’re glad you appreciated the variety of options and the thorough presentation. We look forward to continuing to serve you and making your future visits just as enjoyable. Cheers :)

January 09, 2025

I am overall pleased with my recent experience with Kurt our dealer. His commitment to his words definitely held up. His patience and honesty our very valued as a new customer. More

by ctherrien345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

Thank you for sharing your positive experience with us! We’re delighted to hear that Kurt’s dedication and integrity made a significant impact on your visit. It’s wonderful to know that his patience and honesty were appreciated, especially as a new guest. We strive to provide exceptional service to all our guests, and your feedback is truly valued. We look forward to continuing to serve you in the future. Cheers :)

January 09, 2025

Very friendly and helpful start to finish. The work was done and everyone is so kind. More

by Lsveres53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback. We’re glad to hear that our team was friendly and helpful throughout your visit. Ensuring that our guests have a pleasant experience is very important to us. We appreciate your kind words and look forward to assisting you in the future. Cheers :)

January 08, 2025

Very helpful and great service professionally answered my questions and provided me with more information make it easy for me to confirm my purchase Danny was very helpful and I appreciate his response and More

by Aymmar8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

Thank you for your kind words! We’re delighted to hear that our team was able to assist you effectively and provide the information you needed. It’s wonderful to know that Danny’s efforts made your purchase process smooth and satisfactory. We strive to offer the best service to all our guests, and your feedback is greatly appreciated. We look forward to serving you again in the future. Cheers :)

January 08, 2025

Love rose city ford they always go above and beyond to help you whether that’s picking you up and dropping you off at your work or home will always go out of their way to try and see the money always very More

by robert.b.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa coulter
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

Thank you so much Robert for your wonderful feedback! We’re thrilled to hear that our team consistently goes above and beyond to assist you. Providing convenient services like pick-up and drop-off is just one way we strive to make your experience exceptional. We’re glad to know you’re happy with our service and appreciate your kind words about our team. We look forward to continuing to serve you in the future. Cheers :)

January 08, 2025

Very poor service. The worst experience ever.Got a pre owned car from Rose city ford l”the first time its transmission was messed ,had to trade in after so much battl More

by cherry4real55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
mtwtchhhhhhhhh, Nick Gloster
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

We sincerely apologize for the inconvenience and frustration you experienced. Our goal is to provide exceptional service to all our guests, and it is indeed disheartening to hear that we fell short in your case. We take your feedback seriously and will address these issues with our team to ensure improvements are made. If you would like to discuss this further, please reach out to our management team directly at 226-826-2680. We value your feedback and hope to have the opportunity to regain your trust in the future. Thank you.

Jan 10, 2025 -

cherry4real55 responded

Sounds good!!!I will sure contact your management team because the Ford titanium is still not fixed due to the quote/cost of repairs given after the diagnostic test being exorbitant and moreover it’s too early to start spending such an amount on a vehicle recently purchased and still financing ..I hope to report back on my meeting with the Management team. Thanks

January 07, 2025

As part of the agreement with Rose city Ford. On my extended warranty on my Raptor . They make sure that my truck gets all it's checks that are necessary . I always have Rob Primeau take care More

by Bela Olah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Rossi , Rob Primeau . , Nick Gloster
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

Thank you, Bela, for your kind words and for sharing your experience with us! We’re delighted to hear that Rob and our team have consistently provided you with excellent service. It’s great to know that your visits are always pleasant, and that Rob’s efforts have made a positive impact. We truly appreciate your trust in us to take care of your Raptor and ensure all necessary checks are completed. We look forward to continuing to serve you and making each visit enjoyable. Cheers :)

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