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Rose City Ford Sales

Windsor, ON

4.7
1,346 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,346 Reviews of Rose City Ford Sales

October 26, 2025

Vehicle was ready on time, as promised, with all work on the work order having been completed More

by lclovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar
Report | Print
October 26, 2025

Customer service is always excellent. Nice clean shop. Rob, the advisor is a good communicator and always makes you feel welcome. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in Service Department
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your kind review! Our team takes pride in providing top-notch customer service and maintaining a clean shop. We're proud to have Rob as part of our team and we're glad he made you feel welcome. See you again soon! 😊

October 26, 2025

Went in for a transmission replacement covered by a third party warranty and Rose City treated me like a first class customer! More

by mark_ventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

We are thrilled to hear that your experience with us was first class! We are happy to provide top-tier service to all of our customers, regardless of warranty coverage. Thank you for choosing Rose City for your transmission needs!

October 23, 2025

Ronaldo was a fantastic sales person. He made my first car purchase as stress free as he could. More

by Erin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your kind words, we are so glad to hear that Ronaldo provided you with a stress-free experience during your first car purchase. We are committed to making the process as smooth as possible for all of our customers, and we appreciate you taking the time to leave us your feedback! We look forward to your next visit! Cheers 🙂

October 23, 2025

Brought our vehicle in for a leaky roof. We just recently purchased our vehicle at Rose City. It wasn’t covered under the service contract, but Rose City covered. We will be repeat customer More

by Lorimri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for trusting us with your vehicle and for your kind words! We always strive to provide the best service for our guests, and we are glad to hear that you will be returning. Your satisfaction is our top priority, and we look forward to seeing you again soon! Cheers 🙂

October 23, 2025

My sales person (Lisa) demonstrated exceptional service during my interaction with her. Her warm and inviting demeanor, created an immediate rapport with me, making me feel valued and understood. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa El-Helou and Mustafa Kachouri , Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your experience! We are so glad that Lisa provided exceptional service and made you feel valued and understood. We strive to create meaningful connections with our guests, and we are happy to have done so with you. Have a wonderful day!

October 23, 2025

The service was excellent and I was provided with a ride while the service was being completed which is appreciated. More

by Elena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback, Elena! We are thrilled to hear that our service was excellent and that you enjoyed the complimentary ride while waiting. We hope to continue providing top-notch service in the future.

October 22, 2025

Always a good experience at rose city ford. Matt is my usual service advisor and he’s always friendly! My truck has been serviced there since new and it’s been great to me. More

by tylerpietersx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your kind words! We're thrilled to hear that you have had great experiences with us and that Matt has been a friendly service advisor for you. We truly value your loyalty and look forward to continuing to provide excellent service for your truck. Cheers 🙂

October 21, 2025

Good customer service, very knowledgeable staff, professional, honest, fast Appointment and service, available shuttle service More

by afaour
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Willar, Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thrilled to hear our customer service and staff knowledge left a positive impression! We pride ourselves on being professional, honest, and efficient. Offering a shuttle service is just another way we prioritize our customers' convenience. Thank you for your review!

October 21, 2025

Matt is terrific, Renaldo as well. Overall, all the staff are professional, knowledgeable and excellent to work with! More

by damartel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We strive to provide top-notch service and are thrilled that Matt and Ronaldo were able to provide you with a great experience. We appreciate your business, and we look forward to your next visit! Cheers 🙂

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