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Rose City Ford Sales

Windsor, ON

4.6
919 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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919 Reviews of Rose City Ford Sales

November 11, 2024

I am not happy with the cost. Five hrs after I brought car in they called that it was ready. $150 for 1 part. Total bill $1070. Doesn't seem right! More

by nnblair55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you for your feedback, Blair. We’re sorry to hear that you’re unhappy with the cost of your service. We strive to provide transparent pricing and high-quality service. If you have any concerns or questions about your bill, please don’t hesitate to reach out to us directly at 226-826-2680. We value your business and want to ensure your satisfaction.

November 09, 2024

Very satisfied with the service, fast and accurate will see you in 6 months, highly recommended More

by Irene506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you so much for your kind words, Irene! We’re thrilled to hear that you were very satisfied with our fast and accurate service. We look forward to seeing you again in six months. Your recommendation means a lot to us. Cheers :)

November 08, 2024

This dealership was great. Everyone was so nice and they worked fast on getting getting everything done. More

by davemilner25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Habib, Lucy Nguyen, Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Dave! We’re glad to hear that you had a great experience with our team. It’s always our goal to provide friendly and efficient service. We appreciate your kind words. Cheers :)

November 05, 2024

All employees I have dealt with are always friendly. I take my car in at my appointment time and they start working on it right away which is the way it should be because that's the way appointments sho More

by Silverback
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you for your feedback! We’re glad to hear that our team is always friendly and that your appointments start on time. We strive to provide efficient and reliable service for our guests. Cheers :)

November 05, 2024

They were right on time with the appointment and the service. I would recommend 100 percent. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Adrian! We’re delighted to hear that our team was right on time with your appointment and service. Your recommendation means a lot to us. Cheers :)

November 03, 2024

Kurt was very knowledgeable and professional in his approach with filling my needs..as was the financial department.... I would recommend both to others and feel comfortable in approach Kurt anytime if More

by Helen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt
Nov 06, 2024 -

Rose City Ford Sales responded

Thank you so much for your kind words, Helen! We’re thrilled to hear that Kurt and our financial department were able to meet your needs with professionalism and knowledge. Your recommendation means a lot to us, and we’re glad you feel comfortable reaching out to Kurt anytime. Cheers :)

November 02, 2024

I was looking to fix the front camera. I don’t know what is the issue; I have front camera, but there is no bottom for the camera, and it has not worked from the first day I got the car. I More

by Nancy Awanees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Nov 06, 2024 -

Rose City Ford Sales responded

Hi Nancy, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (226) 826-2680, and a manager would be happy to speak with you. Thank you.

November 02, 2024

My service representative was awesome gave me a time for the vehicle and it was done ready to roll ! More

by Droy84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 06, 2024 -

Rose City Ford Sales responded

Thank you for your feedback! We’re glad to hear that you were provided excellent service and had your vehicle ready on time. We appreciate your kind words and look forward to serving you again. Cheers :)

November 01, 2024

Sales Associate Kyle Gagnon was very professional and answered all our questions we had. Kyle explained all the options that came with the vehicle we wre looking at. They did not have the colour we wante More

by raydupuis65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, Ahmad Assaf, Cathy Hawkes
Nov 06, 2024 -

Rose City Ford Sales responded

Thank you, Ray! We’re pleased to hear that Kyle and Ahmad were able to find the perfect vehicle for you and that Cathy provided excellent financial service. We’re glad you had such a great experience with our team. We appreciate your feedback and look forward to your next visit! Cheers :)

October 31, 2024

Great service, fast and friendly, Rob took the time to explain everything being done and why, thanks Rob More

by plsleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you! We’re glad to hear that Rob provided fast and friendly service and took the time to explain everything. Your feedback is greatly appreciated. Cheers :)

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