Rose City Ford Sales

Rose City Ford Sales responded

Thank you so much for your great feedback, Fred! We are so pleased to hear that your work was completed in a timely manner. Our team works hard to ensure every customer feels welcome and comfortable, so it is wonderful to know that their politeness and offer of a drink or snack made a positive difference. We appreciate your business and hope to see you again soon. Cheers :)

Rose City Ford Sales responded

Thank you so much, Joseph, for your wonderful feedback! We are so pleased to hear that you are always very satisfied with your visits and that you appreciate our team's care and attention to detail. Providing exceptional service is our top priority, and it's rewarding to know we consistently meet that goal for you. We appreciate your loyalty and look forward to seeing you again soon! Cheers :)

Rose City Ford Sales responded

Thank you so much for your great feedback, Marcia! We are so pleased to hear that your check-in was quick and that you had a positive experience with our shuttle service. Our team is committed to making your visit as comfortable and efficient as possible, so it's wonderful to know that our efforts to offer you refreshments were appreciated. We look forward to providing you with the same great service again in the future! Cheers :)

Rose City Ford Sales responded

Thank you for the excellent feedback! We're thrilled to hear that Rob and his team did a great job servicing your truck and had you on your way to your Toronto appointment in a timely manner. We understand how important it is to have your vehicle ready for a long drive, and we’re so glad we could help. We appreciate your business and hope you have a great day! Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Linda! We're so glad to hear that you consistently have a positive experience with our team. Providing a pleasant, knowledgeable, and quick service is what we always strive for. Your kind words mean a lot to our employees, and we appreciate your business. We look forward to seeing you again soon! Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Tru! We are so glad to hear that our sales team provided you with a pleasant car-buying experience. Earning your repeat business is the highest compliment we can receive. We truly appreciate your kind words and look forward to serving you again in the future! Cheers :)

Rose City Ford Sales responded

Thank you, Brandon, for bringing this to our attention. We are sincerely sorry to hear that your vehicle was returned to you with an empty gas tank after your recall service. This is not the standard of care we expect from our team, and we apologize for the oversight and the inconvenience this caused you. We will be looking into this matter with our service staff to ensure this does not happen again. We truly appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.

Rose City Ford Sales responded

Thank you, Ian, for your wonderful review! We're so glad to hear that you consistently have a great experience with our team. Our staff works hard to provide personalized and attentive service, and it's rewarding to know that we are succeeding. We truly appreciate you taking the time to share your feedback and look forward to seeing you and your family again soon! Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that Candace is enjoying her new Ford Escape. It's fantastic to know that Kurt provided her with excellent sales assistance and that Cathy made the financing process smooth and easy. Our team here at Rose City Ford is committed to ensuring every customer has a positive and seamless experience from start to finish. We truly appreciate your business and hope Candace continues to love her new Escape for years to come! Cheers :)

Rose City Ford Sales responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with us. Our team works hard to provide friendly, honest service and to take excellent care of every vehicle that comes through our doors. We truly appreciate your kind words and look forward to serving you again in the future. Cheers :)