Rocky Mountain Dodge Chrysler Jeep Ltd.
Rocky Mountain House, AB
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231 Reviews of Rocky Mountain Dodge Chrysler Jeep Ltd.
Best customer service we ever had ! From the first phone call, Rick was exceptional . I told him what we needed and what we were looking for. I asked about the vehicle i was interested i From the first phone call, Rick was exceptional . I told him what we needed and what we were looking for. I asked about the vehicle i was interested in and he suggested 3 other vehicles to look at as well that would meet my needs. He answered all of my questions thru phone calls and texts. He was very informative. When talking with him i didnt feel like i was just another customer. I felt like I was a part of the family. Because I live 2 hrs away i thought that buying a vehicle from him would be a complicated and slow process but Rick and Kerry made it so easy. They were both very concerned that i was happy with my choice of vehicle and I received 2 follow up phone calls after the purchase to make sure that i was.. Financing was a breeze and they worked very hard to get the lowest interest rate for us. Puchasing a vehicle from them was truly an exceptional experience and I would highly suggest going to them first if you are looking to buy. More
Awesome experience My overall experience was good. The salesperson who helped me pick my ride was very knowledgeable and friendly! After I purchased my new vehicle, he i My overall experience was good. The salesperson who helped me pick my ride was very knowledgeable and friendly! After I purchased my new vehicle, he introduced me to their service team, who all seemed friendly and knowledgeable. I would recommend to go see Rick if you are in the market for a vehicle and want a no pressure, friendly experience! More
Recommend Richard I would recommend Rick to anyone. We purchased a 2013 Grand Cherokee loaded and although Rick is very knowledgeable in the 2017 &18's he was not sure I would recommend Rick to anyone. We purchased a 2013 Grand Cherokee loaded and although Rick is very knowledgeable in the 2017 &18's he was not sure on a few function of the 2013. Instead of blowing off my questions and concerns he asked me to wait and found the answers I was looking for. Thank you Rick Gary & Joanne More
Awesome customer service We went in looking to buy a family vehicle and Richard was able to help us find the perfect vehicle at a great price. We were really impressed with hi We went in looking to buy a family vehicle and Richard was able to help us find the perfect vehicle at a great price. We were really impressed with his customer service and knowledge of the vehicle we were looking at. Would definitely recommend talking to Rick if your looking for an awesome deal on a new or used vehicle. More
Great experience Traded my 1500 for a 3500 at rocky dodge best experience I've ever had. I'm 47 and have bought a lot of new cars and trucks. They really seemed to c Traded my 1500 for a 3500 at rocky dodge best experience I've ever had. I'm 47 and have bought a lot of new cars and trucks. They really seemed to care. Even at the last min. Deal was done and I noticed that I didn't have the insert for the hitch and had to hook up my trailor first thing. They gave me one no charge. Great job guys I'll be back. Thanks. More
Purchase of 2017 Dodge Ram Very helpful and accommodating. Open,upfront and honest. I would recommend this dealership and staff to anyone considering purchasing a new or used ve Very helpful and accommodating. Open,upfront and honest. I would recommend this dealership and staff to anyone considering purchasing a new or used vehicle. Service department also gets high ratings. Thanks More
No upselling I brought my car in to have the air conditioning fixed and was pleasantly surprised that they didn't try to sell me on any new parts or 'system flushe I brought my car in to have the air conditioning fixed and was pleasantly surprised that they didn't try to sell me on any new parts or 'system flushes'. No extra charges or nonsense - just great, quick service and a smaller bill than I expected. More
Great Customer Service Great customer experience buying my first car in Canada. I was looked after by Rick and this then extended to literally everyone in the dealership. Th Great customer experience buying my first car in Canada. I was looked after by Rick and this then extended to literally everyone in the dealership. The owner, Ben, showed me all the functions and walked me around the car, as well as driving me to get my registration- unbelievable service! Kerry, the money man, helped me printing and emailing my insurance documents and let me 'hang out' in his office whilst waiting for everything to process. Vern, the service guy printed all the car's history and then personally talked me though it all. Sam - who gave me an IT training session on setting up the remote start.I have never had such a good experience buying a car - you've set the bar high! Many thanks to you all - from one VERY happy customer. More
My first new truck I'm not going to lie, I was nervous about getting a new truck. Luckily the crew at Rocky Mountain Dodge knows their products. It started with Rick, (s I'm not going to lie, I was nervous about getting a new truck. Luckily the crew at Rocky Mountain Dodge knows their products. It started with Rick, (salesmen) knowledgeable and funny, he walked me through the whole truck with great detail, explaining the different features that are on the truck. When it came to the financing, Ben,Kerry and Paul put my mind at ease when it came to the finer details. I would highly recommend on buying a from Rocky Mountain Dodge, because I will be More
Satisfied!!! Working with Rick, Kerry and Paul was a great experience. All very kind and helpful and proved their community dedication. Thank you very much guys Working with Rick, Kerry and Paul was a great experience. All very kind and helpful and proved their community dedication. Thank you very much guys. More


