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Rocky Mountain Dodge Chrysler Jeep Ltd.

Rocky Mountain House, AB

4.9
229 Reviews

4415 42 Avenue

Rocky Mountain House, AB

T4T 1B6

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229 Reviews of Rocky Mountain Dodge Chrysler Jeep Ltd.

December 08, 2017

Awesome deals, Even better customer service Our truck had almost 300000 kilometres on it, we traded it in for a newer used truck and even with the high mileage we got an awesome trade in value. More

by JessicaWales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David from the wholesaler.
Dec 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Jessica, It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it! Respectfully, Debbie Rocha, Customer Service Manager

December 06, 2017

Very easy to talk to All staff were pleasant and easy to talk to and not pushy which was a nice change. They had all paperwork done quickly so there was very minimal wait More

by keri schweer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Gordon, Kerry Wakaluk
Dec 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Keri, Congratulations on your new Dodge Journey! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Rod and Kerry know how pleased you are with their service. We sincerely hope you enjoy every single mile in your new Dodge Journey! Respectfully, Debbie Rocha, Customer Service Manager

November 30, 2017

Wonderful Had a great experience here as a returning customer. Fast efficient and affordable. Extremely painless process. Finally got my ideal vehicle and they More

by Denise12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted , Ben Iyer, Kerry Wakaluk
Dec 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Denise12, On behalf of the Rocky Mountain Dodge team, we thank you for allowing us to earn your return business! We appreciate you sharing your sales experience with us and others and we look forward to servicing your vehicle in the future. Respectfully, Debbie Rocha, Customer Service Manager

November 26, 2017

Exceptional service Wasn't really looking for a new vehicle at the time but couldn't use my little car in the winter because I would get high centered in the snow and ne More

by Colleen123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Brunen, Deidra Bennett, Kerry Wakaluk
Dec 19, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Colleen123 Congratulations on your new Van! Thank you for taking the time to write about your experience. It is wonderful to hear that Kerry, Deidra and Vern were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Debbie Rocha, Customer Service Manager

November 24, 2017

Friendly Staff and on time Delivery Deidra Bennett, advisor, ensured my car was taken into service as promised and delivered back 1/2 hour ahead. Parts for warranty / recall claim were t More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Sam (Asad) Lodhi, Paul Lawrence, Deidra Bennett
Nov 24, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Bill: On behalf of all of us here at Rocky Mountain Dodge, I would like to thank you for sharing your experience with our Service and Parts Departments. We are so happy that you enjoyed your experience with Deidra, Sam, Ben and Paul. I will be sharing your feedback amongst our team. Please come back and visit us again soon! Respectfully, Debbie Rocha, Customer Service Manager

November 23, 2017

Sales staff Rick was a great guy to deal with. Very knowledgeable with my vehicle as well as others on the lot. I wouldn't hesitate to go back to him again. Kerr More

by Ram4888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dorge, Kerry Wakaluk
Nov 24, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Ram4888: Thank you for taking the time to submit your comments about your experience here at Rocky Mountain Dodge. Our team of professionals is dedicated to providing all our customers with the best there is to offer. It's so nice to hear that Rick and Kerry helped make your experience a positive one. Enjoy your new ride! Respectfully, Debbie Rocha, Customer Service Manager

November 23, 2017

life change so happy the staff at dodge in rocky mountain house was awesome id recommend them to all my friends, best customer service friendly fast service. i was approve More

by irishvixen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Rosenthal, Paul Lawrence, Kerry Wakaluk
Nov 24, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Irishvixen: Thank you for your review! We appreciate your time and the extra effort it take to provide your feedback. We strongly feel that it is important for all our customers to have a positive purchasing experience. We strive to ensure that everyone who visits us will recommend us to their friends and family, and we're happy to that you agree! Enjoy your new truck! Respectfully, Debbie Rocha, Customer Service Manager

November 21, 2017

Great dealership Great people to deal with. Very promt on sorting out any and all problems. Thanks for your help Kerry. Would recommend to buy from rocky dodge More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lawrence, Kerry Wakaluk
Nov 24, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Chris: Thank you for your recommendation! It's great to hear that Kerry and Paul provided you with a great purchasing experience. They are truly assets and we are lucky to have them on the Rocky Mountain Dodge team! We hop you are enjoying your new vehicle. Please come back to visit anytime. Respectfully, Debbie Rocha, Customer Service Manager

November 18, 2017

Best customer service we ever had ! From the first phone call, Rick was exceptional . I told him what we needed and what we were looking for. I asked about the vehicle i was interested i More

by Tracy U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dorge, Kerry Wakaluk
Nov 24, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear Tracy: Congratulations on your new vehicle! Thank you for taking the time to tell us about your experience. It is wonderful to hear that Rick and Kerry were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Debbie Rocha, Customer Service Manager

November 03, 2017

Awesome experience My overall experience was good. The salesperson who helped me pick my ride was very knowledgeable and friendly! After I purchased my new vehicle, he i More

by korywtorgerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lawrence, Richard Dorge, Kerry Wakaluk
Nov 24, 2017 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear korywtorgerson: We're glad that Rick, Kerry and Paul were able to address your purchasing needs and place you in a vehicle that met your specifications. We appreciate you choosing Rocky Mountain Dodge and hope that you enjoy your new ride. Please come back and see us again soon. Respectfully, Debbie Rocha, Customer Service Manager

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